WORKSHOP CONTROLLER (AUTOMOTIVE SALES)
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Brites Management Services Limited is recruiting a Workshop Controller to coordinate vehicle repair estimates, support customer service, oversee workshop productivity and quality, and manage workshop resources. The position is based in Kitale, Kenya, with a salary of KSh 40,000–50,000 and working hours from 8 to 5.
- Full-time position based in Kitale
- Salary of KSh 40,000–50,000
- Coordinate vehicle repair estimates and service quality
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Brites Management Services Limited is recruiting a Workshop Controller to coordinate vehicle repair estimates, support customer service, oversee workshop productivity and quality, and manage workshop resources. The position is based in Kitale, Kenya, with a salary of KSh 40,000–50,000 and working hours from 8 to 5.
- Full-time position based in Kitale
- Salary of KSh 40,000–50,000
- Coordinate vehicle repair estimates and service quality
- Support and lead technicians and service advisors
- Requires a diploma and 2 years of experience
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KSHS.40000-50,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, internship, no_experienceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in KitaleThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest WORKSHOP CONTROLLER (AUTOMOTIVE SALES) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Brites Management Services Limited and the role in Kitale.
- Add concrete examples related to sales, internship, no_experience, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this WORKSHOP CONTROLLER (AUTOMOTIVE SALES) role in sales, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Kitale under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Brites Management Services Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
B
WORKSHOP CONTROLLER (AUTOMOTIVE SALES)
Brites Management Services Limited
Management & Business Development
2 months ago
Easy apply
Rest of Kenya
Full Time
Recruitment
Confidential
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Job summary
Coordinate preparation of accurate vehicle repair estimates
Min Qualification:
Diploma
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Kenya
Job descriptions & requirements
JOB TITLE
WORKSHOP CONTROLLER (AUTOMOTIVE SALES)
NATURE OF JOB
FULL TIME
SALARY: KSHS.40000-50,000
JOB LOCATION
KITALE
DUTIES AND RESPONSIBILITIES
·
Coordinate
preparation of accurate vehicle repair estimates
·
Support
the service advisor team with on-site advice to customers on issues of concern
to ensure customers are assured of quality service within agreeable timelines;
·
Coordinate
Warranty/Policy cases to ensure that they are handled appropriately.
·
Provide
Leadership and support to other technicians in problem analysis and resolution
·
Monitor
productivity and efficiency, follow up and sign off job cards and ensure
quality work.
·
Ensure
Service Advisors receives frequent updates on vehicle repair progress as well
as any variations in repair estimates, for prompt communication to the
customer.
·
Report
all incidents and near misses to the Workshop Manager and HR office and lead
the incidence investigation process.
·
Ensure
that all special tools, Shared Hand tools, workshop manuals and workshop
equipment are maintained in good working condition, cleaned and kept in a safe
storage area for overnight stay or when not in use.
·
Review
work in progress and new bookings every morning to ensure that manpower is
allocated appropriately.
·
Train
and instruct employees in the respective shop.
·
Follow
up on sublet repairs for urgent delivery and ensure that quality sublet work
has been performed.
·
Ensure
compliance with Internal Control Procedures & Workplace Organization (5S)
·
Advice
customers through service advisors on the reparability of their vehicles, as
well as time required without compromising on the company policy, to ensure
minimal complaints from customers;
·
Respond
to and handle customers’ complaints promptly to avert misunderstandings and the
risk of losing customers;
·
Any
other duties which may be assigned from time to time
KEY REQUIREMENT SKILLS AND QUALIFICATION
·
Diploma in Automotive Engineering
·
Minimum 5 years of relevant experience in
the automotive industry
·
At least 2 years of experience in a
supervisory or team-leadership role, preferably within a dealership/workshop
environment
·
Proven experience in workshop operations,
vehicle diagnostics, repair planning, and quality control
·
Strong customer-service and
complaint-resolution skills.
HOW TO APPLY
· If you meet the above qualifications,
skills and experience share CV on [email protected]
· Interviews will be carried out on a
rolling basis until the position is filled.
· Only the shortlisted candidates will be
contacted.
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