Retail Underwriting Analyst

Liberty Life Nairobi, Kenya Full Time Posted 2026-10-14

AI job insight

Liberty Life is hiring a Retail Underwriting Analyst in Nairobi to support the underwriting team with risk assessment, policy processing, and customer service. Requires a degree, insurance professional qualification, and at least two years of insurance industry experience.

Full-time role with Liberty Life Assurance Kenya, a life insurance provider with over 50 years in the market.
Requires a Bachelor's degree and a professional insurance qualification such as ACII, AIIK, or LOMA.
At least two years of experience in the insurance industry is required.

Source JobWeb Kenya Salary Not enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.

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CountyNairobiCityNairobiContractFull TimePosted2026-10-14Close dateNot specifiedExperience2 yearsSourceJobWeb Kenya

underwriting analystinsuranceliberty lifenairobifull timerisk assessmentpolicy processinglife insurancemid levelsalesretailcall_center

AI summary

Full-time role with Liberty Life Assurance Kenya, a life insurance provider with over 50 years in the market.
Requires a Bachelor's degree and a professional insurance qualification such as ACII, AIIK, or LOMA.
At least two years of experience in the insurance industry is required.
Involves policy preparation, risk evaluation, and reconciliation of underwriting transactions.
Liaises with intermediaries and walk-in, phone, and email clients to resolve policy-related queries.

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AI job guide

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AI salary guide

Not enough public data

Not enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.

Can you qualify for this role?

Required2+ years of relevant experienceThe job post includes a minimum experience signal.
RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
RequiredAvailability to work in NairobiThe vacancy is associated with this location.
UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

Likely requiredUpdated CV
Role specificCover letter or short employer message
OptionalProfessional references
Role specificAcademic or professional certificates
VerifyID or passport only after verifying the employer

Application tips for this job

Place your strongest Retail Underwriting Analyst evidence in the first half of your CV.
In your cover letter or employer message, connect your experience to Liberty Life and the role in Nairobi.
Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
Follow the instructions from JobWeb Kenya; avoid sending documents to unofficial contacts or copied links.
Confirm the deadline, interview location and employer contact before sharing personal documents.
Prepare a polite question about pay, benefits and contract terms for later interview stages.

Source and safety check

JobWeb Kenya
Original source link available
Application method is clear
Deadline not specified

No major risk signal was detected in the captured text.

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Interview preparation

What experience makes you a strong fit for this Retail Underwriting Analyst role in sales, retail?
How have you handled responsibilities similar to those in this job post?
Are you available to work in Nairobi under the listed contract or schedule?

Prepare examples with clear responsibilities, tools used and measurable outcomes.
Review the source and research Liberty Life before the interview.

Ask what the first priorities will be in the role and how success will be measured.

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Customer Service Jobs In Kenya Jobs in Nairobi Sales jobs in Kenya More jobs at Liberty Life More jobs from JobWeb Kenya CV format Kenya Job application letter Kenya

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Original source description

Job Summary

The role holder will be responsible for providing technical support to the underwriting team to ensure effective risk assessment, accurate policy processing, compliance with underwriting guidelines and high levels of customer service.

Key Responsibilities

Prepare policy documents accurately and within established timelines and guidelines to ensure timely delivery to clients.
Assess proposed risks in accordance with established underwriting standards.
Provide relevant and accurate management information to stakeholders to support business growth objectives.
Ensure accurate and timely flow of information between Finance and Operations departments.
Receive and process information from Sales & Distribution to facilitate the issuance of new policies and ensure timely delivery to clients.
Reinstate lapsed policies that meet the applicable reinstatement requirements to support business conservation.
Maintain detailed and accurate records of underwritten policies and underwriting decisions.
Review proposal forms and ensure compliance with quality checks and pre-underwriting requirements.
Maintain high standards of customer service by responding promptly to enquiries from walk-in clients, telephone callers and email correspondents.
Liaise with intermediaries and direct clients to resolve policy-related issues.
Reconcile underwriting transactions to ensure the accuracy of generated reports.
Address customer queries, ensuring that issues and concerns are resolved promptly and effectively.
Cancel policies due to non-payment of premiums in accordance with established underwriting procedures.

Qualifications

Bachelor’s degree in Business or a related field.
Professional qualification in Insurance, such as ACII, AIIK or LOMA.

Experience

At least two years’ experience in the insurance industry.

Knowledge and Skills

In-depth understanding of life insurance operations and concepts.
Knowledge of insurance regulatory requirements.
Knowledge of underwriting and claims procedures.
Excellent organisational and stakeholder management skills.
Strong customer service and communication skills.
Adhering to principles and values.
Delivering results and meeting customer expectations.
Following instructions and procedures.
Coping with pressures and setbacks.
Relating and networking.
Analysing information and applying expertise and technology.
Working effectively with people and contributing to teamwork.
Learning and researching.
Presenting and communicating information effectively.
Achieving personal work goals and objectives through self-motivation.

Source and provenanceSource: JobWeb Kenya. Last checked: 2026-10-14.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.

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