Sales and Operations Lead – Events & Conferences
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Sales and Operations Lead role based on-site in Naivasha for a new resort and conference destination. The role combines proactive business development and local account acquisition with hands-on day-to-day operations across Front Office, Housekeeping, F&B, Conferencing and Facility Operations. Suits a commercially driven hospitality operator with 4-5 years of conference sales or event operations experience.
- On-site role at a new resort and conference destination in Naivasha
- Full-time management position combining sales, business development and operations leadership
- Requires 4-5 years hands-on conference sales or event operations experience with 2-3 years supervisory
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Sales and Operations Lead role based on-site in Naivasha for a new resort and conference destination. The role combines proactive business development and local account acquisition with hands-on day-to-day operations across Front Office, Housekeeping, F&B, Conferencing and Facility Operations. Suits a commercially driven hospitality operator with 4-5 years of conference sales or event operations experience.
- On-site role at a new resort and conference destination in Naivasha
- Full-time management position combining sales, business development and operations leadership
- Requires 4-5 years hands-on conference sales or event operations experience with 2-3 years supervisory
- Diploma or degree in Hospitality Management, Hotel Management, Business Administration or Marketing required
- Salary is open / not disclosed; deadline to apply is 30 October 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required4+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, hospitality, part_timeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NaivashaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Sales and Operations Lead – Events & Conferences evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Corporate Staffing and the role in Naivasha.
- Add concrete examples related to sales, hospitality, part_time, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-10-30.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-10-30
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Sales and Operations Lead – Events & Conferences role in sales, hospitality?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Naivasha under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Corporate Staffing before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Title: Sales and Operations Lead – Events & Conferences Job
Date Posted: 14/10/2026
Job Type: Full Time
Job Level: Management
Employer: Corporate Staffing
Industry: Sales
Salary: Open
Location: Naivasha
Country: Kenya
Deadline: 30/10/2026
Sales Jobs, Corporate Staffing Services Jobs. Sales and Operations Lead – Events & Conferences driving business generation and overseeing day-to-day operations of a resort and conference destination, requiring a diploma or degree in Hospitality Management, Hotel Management, Business Administration or Marketing and at least 4-5 years hands-on experience in conference sales or high-volume event operations with 2-3 years in a supervisory role, in a resort hospitality environment, on-site role in Naivasha.
Our client is a new resort and conference/event destination in Naivasha seeking to hire an energetic, commercially driven, and hands-on Sales and Operations to lead the launch and operational growth of the property.
Unlike a traditional management role, this position requires an entrepreneurial operator who balances proactive business development and local account acquisition with dynamic, on-the-ground execution.
Role Purpose
The
Sales and Operations Lead
will establish operational routines, drive property revenue, and lead day-to-day guest experiences. The position oversees Front Office, Housekeeping, Food & Beverage, Conferencing & Events, and Facility Operations, working in close coordination with Finance and Marketing to build a lean, profitable, and high-quality hospitality business.
Key Responsibilities
- Business Generation, Sales and Client Acquisition
- Actively prospect, engage, and secure bookings from corporate clients, NGOs, government bodies, event planners, tour operators, and private event hosts in Naivasha and surrounding regions.
- Host prospective clients, lead site inspections, and act as the primary commercial closer for major group accounts.
- Partner with Marketing to create, price, and sell attractive conferencing, team-building, staycation, and event packages tailored to market demand.
- Build and maintain a healthy pipeline of prospective leads to maximize weekday venue utilization and weekend leisure occupancy.
- Maintain strong relationships with clients before, during and after events.
- Participate in sales missions, exhibitions, networking events and industry forums.
- Excellent Event Delivery and Guest Experience
- Personally oversee operational execution during major conferences, corporate retreats, and special events to ensure contract terms and guest service standards are exceeded.
- Lead pre-event alignment briefings with kitchen, service, and technical teams to guarantee seamless service delivery.
- Handle guest feedback directly on the floor, converting guest experiences into positive reviews, testimonials, and repeat bookings
- Agile Operational Leadership Staff Productivite
- Implement a flexible, volume-driven staffing model utilizing cross-trained core staff and casual labor that scales up for major events and scales back on quiet days.
- Maintain active daily schedules during low-occupancy periods focused on outbound client outreach, local networking, preventative maintenance, and targeted service skills training.
- Ensure all public spaces, conference rooms, guest areas, lawns, and facilities remain immaculate and presentation-ready for prospective client walkthroughs at all times.
- Revenue & Commercial Management
- Drive occupancy and revenue through conference and events business, particularly during low-demand periods.
- Monitor conversion rates, average spend, event profitability and overall sales performance.
- Recommend appropriate packages, promotions and value-added offerings.
- Ensure commercial decisions are aligned with the resort’s revenue objectives.
- Prepare regular sales forecasts and pipeline reports.
- Track confirmed, tentative and lost business and analyse reasons for lost opportunities
- Commercial Alignment and Operational Governance
- Work alongside the Finance C Accounting team to ensure operational activities stay strictly within budget parameters, eliminating waste and controlling operational leakage.
- Ensure deposits, payments, contracts and other commercial requirements are followed up in a timely manner.
- Track conversion rates on site visits, revenue per available space, client return rates, and guest satisfaction scores.
- Provide regular operational and commercial updates to Management covering sales leads, event pipelines, guest feedback, and operational performance.
- Team & Operational Leadership
- Coordinate and provide direction to the relevant teams involved in events and conferences.
- Ensure all teams understand client requirements and event expectations.
- Support training and coaching of staff on conference and events service standards.
- Promote teamwork and effective communication across departments.
- Ensure health, safety, hygiene and operational standards are maintained during events.
Qualifications
- Diploma or Degree in Hospitality Management, Hotel Management, Business Administration, Marketing, or a related field.
- At least 4-5 years of hands-on experience in conference sales, or high-volume event operations and,
- At least 2–3 years in a supervisory or management-level role.
- Commercial Drive: Demonstrated track record of prospecting, converting leads, hosting successful site tours, and building local corporate networks.
- Existing relationships with corporate, NGO, government, travel and event clients would be an advantage.
- Proven track record of achieving sales targets and converting business.
- Experience using hotel PMS, CRM, sales reporting or event management systems is desirable.
- Operational Mastery: Strong practical background running food and beverage, conferencing, and guest services during live events.
- Agility: Ability to operate comfortably in an entrepreneurial, launch-phase environment without reliance on large administrative teams.