Relationship Manager, Priority Banking
AI job insight
Standard Chartered Bank is seeking a full-time Relationship Manager, Priority Banking in Nairobi. The role grows high-profile client portfolios, deposits and assets under management through advisory, cross-selling and digital engagement, with emphasis on service, compliance and operational excellence. CISI Level 1 and Bancassurance certifications are required; the deadline is 11/11/2026.
- Build strong client relationships that translate into revenue and growth.
- Grow deposits, assets under management and wealth penetration per customer.
- Engage clients through calls, virtual meetings, webinars, email and in-person meetings.
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Standard Chartered Bank is seeking a full-time Relationship Manager, Priority Banking in Nairobi. The role grows high-profile client portfolios, deposits and assets under management through advisory, cross-selling and digital engagement, with emphasis on service, compliance and operational excellence. CISI Level 1 and Bancassurance certifications are required; the deadline is 11/11/2026.
- Build strong client relationships that translate into revenue and growth.
- Grow deposits, assets under management and wealth penetration per customer.
- Engage clients through calls, virtual meetings, webinars, email and in-person meetings.
- Create account plans for at least 20% of the client base.
- Required certifications: CISI Level 1 and Bancassurance.
- Full-time role in Nairobi; deadline: 11/11/2026.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, finance, Relationship ManagementThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Relationship Manager, Priority Banking evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Standard Chartered Bank and the role in Nairobi.
- Add concrete examples related to internship, finance, Relationship Management, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Standardchartered; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-11-11.
Source and safety check
- Standardchartered
- Original source link available
- Application method is clear
- Deadline is available: 2026-11-11
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Relationship Manager, Priority Banking role in internship, finance?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Standard Chartered Bank before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Title: Relationship Manager, Priority Banking
Date Posted: 22/10/2026
Job Type: Full Time
Job Level: Management
Employer: Standard Chartered Bank
Industry: Banking
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 11/11/2026
Banking Jobs, Standard Chartered Bank Jobs. Relationship Manager, Priority Banking manages high-profile client portfolios and wealth management services, requires CISI Level 1 certification and a Bancassurance Certification. Full-time role in Nairobi.
Job Summary
The role holder will be responsible for establishing and maintaining strong client relationships which will translate into revenue and growth for the bank.
The growth metrics measured include:
Portfolio growth
Growth in products per client
Increase in revenue per client
Growth in number of clients
Revenue growth
Cost Management
Service Excellence
Operational Excellence and Compliance
Key Responsibilities
- Engaging and deepening activities
- Methodically engage
- Have complete knowledge of the clients in terms of the profile & assets
- Create analytics-backed conversation
- Engage clients through the digital channels (calls, virtual meetings, webinars, email)
- Needs/Anchor Products
- Individual banking products (Personal Loans, Current and Savings Accounts; Wealth Products
- Meet & deep sell
- Develop a comprehensive Account Plan for at least 20% of client base
- Meet virtually to meet advisory needs (once a quarter)
- Connect client with specialists
- Set up products Conduct/connect for periodic CDD reviews
- Conduct fulfillment & activate
- Services
- Refer most servicing activities to Client Service Manager
- Acquiring on referrals
- Connect & prepare
- Connect & start up referred leads (including Business Client owners, CC and CIC C-level executives with more advanced needs)
- Explain proposition & requirements in full
- Meet, deep sell & train (in person)
- Meet, listen and determine further needs
- Set up anchor products & initiate cross-sell
- Conduct/connect for CDD
- Educate and conduct initial set up for online, ATMs, Client Centre
- Strategy
- Acquire new to bank clients
- Grow clients to be Assets Under Management Qualified ( 4M KES and above)
- Refer International banking clients
- Increase Wealth Penetration per customer
- Grow both deposits and Assets
- Ensure exemplary client experience
- Processes
- Ensure each product solution follows the rightful channel for processing.
- Ensure Turn Around Time standards are followed.
- Risk Management
- Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the Group. Also, an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them•
- The ability to interpret the Group’s financial information, identify key issues based on this information and put in place appropriate controls and measures
- Remain at alert to the risk of money laundering and assist in the Bank’s efforts in combating it by adhering to the principles in relation to: “Identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to Customers”.
- Governance
- Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
- Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
- Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.
- Regulatory & Business Conduct
- Display exemplary conduct and live by the groups values and code of conduct
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Key stakeholders
- Product Specialists
- Client Service Manager, Affluent
- CDD team
- Branch Manager
- Product Managers
- Skills & Experience
- Multi Product Knowledge
- Market and Competition Knowledge
- Soft Skills tailored to engage Affluent Clients
- Communication and Presentation Skills
- Negotiation and Objection Handling
- Problem Solving Skills
Qualifications
- CISI Level 1
- Bancassurance Certification