Partnerships Success Lead
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Turaco is hiring a full-time Partnerships Success Lead in Nairobi to own and grow key partner relationships across Kenya. The role focuses on building trusted partnerships, driving product uptake and Gross Written Premium performance, coordinating activations, and resolving partner challenges through cross-team collaboration. Candidates need a Business Degree and at least four years of account management experience.
- Senior partner-facing role owning relationship management and commercial growth
- Focus on customer adoption, product uptake and GWP performance
- Requires Business Degree and 4+ years account management experience
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Turaco is hiring a full-time Partnerships Success Lead in Nairobi to own and grow key partner relationships across Kenya. The role focuses on building trusted partnerships, driving product uptake and Gross Written Premium performance, coordinating activations, and resolving partner challenges through cross-team collaboration. Candidates need a Business Degree and at least four years of account management experience.
- Senior partner-facing role owning relationship management and commercial growth
- Focus on customer adoption, product uptake and GWP performance
- Requires Business Degree and 4+ years account management experience
- Full-time, management-level role based in Nairobi
- Deadline: 19/10/2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required4+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, internship, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Partnerships Success Lead evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Turaco and the role in Nairobi.
- Add concrete examples related to sales, internship, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-10-19.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-10-19
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Partnerships Success Lead role in sales, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Turaco before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Title: Partnerships Success Lead
Date Posted: 12/10/2026
Job Type: Full Time
Job Level: Management
Employer: Turaco
Industry: Sales & Marketing
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 19/10/2026
Sales & Marketing Jobs, Turaco Jobs. Partnerships Success Lead manages partner relationships and drives commercial growth, requires a Business Degree and 4+ years account management experience. Full-time role in Nairobi.
Job Purpose
The Partnerships Success Lead is the steward of Turaco’s partnerships in Kenya, responsible for nurturing relationships, ensuring operational speed, process integrity, and exceptional partner communications, and making sure every partner experiences exceptional value from our collaboration.
This role is for someone who thrives on building trust, solving problems, and creating win-win outcomes.
Key Roles and Responsibilities
Partner Relationship Management & Growth
Build deep, trusted relationships with partners at all levels, from senior executives to regional, branch and field teams.
Serve as the primary liaison between Turaco and partners, ensuring smooth communication, transparency and consistent engagement.
Build strong champions within partner organizations who understand, support and advocate for Turaco’s products and partnership.
Conduct regular check-ins, field visits and partnership performance reviews, and use insights to identify growth opportunities.
Take ownership of partner growth, including customer adoption, product uptake and Gross Written Premium performance.
Coordinate successful partnership launches and product rollouts, and ensure partner challenges are resolved quickly through internal collaboration.
Partner Activation & Commercial Performance
Work closely with Marketing and Commercial teams to plan and execute partner activations that increase awareness, adoption and customer engagement.
Maintain strong visibility within partner branches and field operations and build relationships beyond head office.
Identify training and product-knowledge gaps and coordinate refresher sessions where required.
Track partner performance month-on-month, identify declines in GWP or uptake, and develop recovery plans for underperforming partnerships.
Understand the gap between current performance and annual targets and identify upsell, cross-sell and expansion opportunities to close it.
Country Operations & Market Intelligence
Act as a key point of contact for partners, underwriters, regulators and relevant industry groups in Kenya.
Lead market intelligence, keeping the wider Commercial team informed on competitors, pricing, product innovation, new entrants, legislative changes and compliance hurdles.
Identify new partnership opportunities and share relevant market intelligence with the Business Development team.
Ensure partners are invoiced on time, payments are collected within agreed timelines, and any delays are proactively managed and escalated.
Represent Turaco professionally and strengthen our reputation as a responsive, innovative and dependable partner in Kenya.
Partner Experience & Commercial Discipline
Take ownership of ensuring partners receive a strong and consistent experience across Turaco.
Work closely with Customer Experience, Claims, Operations, Finance, Technology, Product and Marketing to resolve partner issues quickly.
Anticipate partner needs and potential problems rather than waiting for issues to be escalated.
Maintain clear communication, deliver agreed commitments and continuously use partner feedback to improve our products, processes and service.
Operates as part of one Revenue Centre where Business Development, Partnership Success and Marketing share responsibility for winning new business, growing existing partnerships and strengthening the partner and customer experience.
Success in this role will therefore not only be measured by maintaining strong relationships, but by how well those relationships grow, perform and create sustainable commercial value.
Knowledge, Skills, and Abilities
Embody Turaco’s values: Push Boundaries, Work with Excellence, and Profound Respect for the Individual.
Bachelor’s degree in Business, Economics, Finance, or a related field.
3–5 years of experience with organizations like Off-Grid Asset Finance companies, Micro-Finance Institutions (MFIs), tech-forward insurance companies, or high-growth asset finance startups.
Fluency in English.
Deep operational familiarity with financial inclusion, microfinance, agricultural networks, or mass-market fintech platforms.
Exceptional interpersonal and communication skills, able to engage C-suite executives and frontline teams alike.
Strong analytical and presentation ability, comfortable with data-driven storytelling.
Highly collaborative, empathetic, and comfortable working across diverse teams and market environments.
You are the right person for this role if;
You have held a similar role at the country level and worked closely with a central team to support account management.
Possess and understanding of the MFI and financial inclusion models, mobile money ecosystems, and asset financing in Kenya.
Knowledge, Skills, and Abilities
Live Turaco’s values – push boundaries, work with excellence, and have profound respect for the individual.
Hold a bachelor’s degree in Business Administration, Finance, Operations Management, Economics, or a related field.
Demonstrate three to five years of experience in B2B or Partnerships Management, especially within financial services.
Possess a track record in process-driven operational control and account management roles.
A highly collaborative team leader who can champion culture, has strong interpersonal skills, and the ability to inspire.
Communicate and present effectively to stakeholders at all organizational levels.