Human Resource Officer (HRO)
AI job insight
A full-time Human Resource Officer role in Tigoni, Nairobi, focused on building the hotel's HR function. The successful candidate will lead recruitment, employee relations, performance management, training, compliance, records, and payroll activities.
- Develop the hotel's HR function, policies, and people strategy from scratch
- Lead recruitment, onboarding, employee relations, and performance management
- Ensure compliance with labour, health and safety, and hotel industry standards
Similar jobs
More roles you may want to review before you leave.AI summary
A full-time Human Resource Officer role in Tigoni, Nairobi, focused on building the hotel's HR function. The successful candidate will lead recruitment, employee relations, performance management, training, compliance, records, and payroll activities.
- Develop the hotel's HR function, policies, and people strategy from scratch
- Lead recruitment, onboarding, employee relations, and performance management
- Ensure compliance with labour, health and safety, and hotel industry standards
- Manage training needs, employee records, contracts, and payroll
- Full-time working hours from 8:00 to 5:00
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists the finance/payroll team to ensure accurate salary. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in hospitality, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Human Resource Officer (HRO) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to BrighterMonday Consulting and the role in Nairobi.
- Add concrete examples related to hospitality, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Human Resource Officer (HRO) role in hospitality, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research BrighterMonday Consulting before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
B
Human Resource Officer (HRO) - Tigoni
BrighterMonday Consulting
Human Resources
Today
Easy apply
New
Nairobi
Full Time
Confidential
Share link
Share on WhatsApp
Share on LinkedIn
Share on Facebook
Share on Twitter
Share via SMS
Job summary
The Human Resource Officer (HRO) at the establishment is responsible for managing the hotel’s HR function. The role includes developing HR policies, overseeing recruitment, establishing performance management systems, and ensuring compliance with labor laws and best practices.
Min Qualification:
Bachelors
Experience Level:
Mid level
Experience Length:
3 years
Language Requirement:
English
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Kenya
Job descriptions & requirements
Location: : Tigoni
Reports to
: Director
Job Summary
:
The Human Resource
Officer (HRO) at the establishment is responsible for managing the hotel’s HR function. The role includes developing HR
policies, overseeing recruitment, establishing performance management systems, and ensuring compliance
with labor laws and best practices. As the HR function is being developed from scratch, the HRO will play a
key role in shaping the organization’s people strategy and culture.
Key Responsibilities
- 1. Recruitment & Onboarding
- • Develop job descriptions in collaboration with
- department heads.
- • Lead talent acquisition, including sourcing,
- interviewing, and hiring.
- • Create and manage structured onboarding and
- induction programs.
- 2. Employee Relations &
- Engagement
- • Serve as a point of contact for employee
- grievances and conflict resolution.
- • Promote a healthy, respectful, and inclusive
- workplace culture.
- • Design employee engagement and recognition
- programs.
- 3. Performance Management
- • Implement a performance appraisal system
- tailored to hotel operations.
- • Facilitate goal-setting, performance reviews,
- and feedback mechanisms.
- • Support supervisors in performance improvement
- plans.
- 4. Training & Development
- • Conduct a training needs analysis across
- departments.
- • Develop a basic training calendar (compliance,
- customer service, hygiene).
- • Coordinate internal and external training
- sessions.
- 5. Compliance & Records
- • Ensure compliance with labor laws, health and
- safety regulations, and hotel industry standards. • Maintain accurate and
- confidential employee records.
- • Manage contracts, warnings, disciplinary
- actions, and exit processes.
- 6. Payroll
- Support & Benefits Administration
- • Coordinate with
- the finance/payroll team to ensure accurate salary
- processing.
- • Maintain records for attendance, leave, and
- overtime.
- • Implement staff benefits and welfare programs
- in alignment with the budget.
- Key Performance Indicators (KPIs):
- KPI Target/Indicator
- HR department setup completion Fully
- functional HR function within 90 days Policy and documentation rollout 100% of
- core HR policies documented and approved within 2 months Recruitment turnaround
- time Average time-to-hire ≤ 30 days
- Onboarding completion rate 100% of
- new hires complete onboarding within 7 days of joining Employee file compliance
- 100% completeness of all employee files within 60 days Performance review
- implementation 100% completion of reviews for all staff by review deadlines
- Training delivery At least 1 training session per department per quarter
- Compliance audits Zero major non-compliance issues in internal HR audits
- Attrition rate ≤ 10% voluntary turnover in first year (adjustable per context)
- Qualifications & Requirements:
- • Bachelor's degree in Human Resources, Business
- Administration, or related field.
- • 3+ years of HR experience, preferably in the hospitality or service
- industry.
- • Strong knowledge of labor laws and HR best
- practices.
- • Excellent interpersonal, communication, and
- organizational skills.
- • Self-driven and resourceful, especially in
- setting up new systems.
- • Experience with HR software/HRIS is an
- advantage.
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job