Customs & Regulatory Affairs Coordinator M/F
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AGL Africa Global Logistics is hiring a Customs & Regulatory Affairs Coordinator in Nairobi to liaise with Partner Government Agencies (KEBS, KEPHIS, PPB, KDB, NEMA, NACADA, DVS) on customs entries, IDFs, permits, licenses, and exemptions. The role focuses on regulatory coordination, documentation compliance, stakeholder management, and operational reporting to speed up cargo clearance. Full-time position requiring a Diploma and 3-5 years of relevant experience.
- Full-time role with AGL, a leading multimodal logistics operator in Africa (MSC family)
- Coordinate approvals with KEBS, KEPHIS, PPB, KDB, NEMA, NACADA, DVS and other agencies
- Requires a Diploma and 3-5 years of experience in customs and regulatory affairs
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AGL Africa Global Logistics is hiring a Customs & Regulatory Affairs Coordinator in Nairobi to liaise with Partner Government Agencies (KEBS, KEPHIS, PPB, KDB, NEMA, NACADA, DVS) on customs entries, IDFs, permits, licenses, and exemptions. The role focuses on regulatory coordination, documentation compliance, stakeholder management, and operational reporting to speed up cargo clearance. Full-time position requiring a Diploma and 3-5 years of relevant experience.
- Full-time role with AGL, a leading multimodal logistics operator in Africa (MSC family)
- Coordinate approvals with KEBS, KEPHIS, PPB, KDB, NEMA, NACADA, DVS and other agencies
- Requires a Diploma and 3-5 years of experience in customs and regulatory affairs
- Based in Nairobi within the Shipping and Maritime job field
- Track approval turnaround times and drive continuous improvement for cargo clearance
AI job guide
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Source salary availableThe source lists Never pay for any notarisation, certificate or assessment as part of any recruitment process. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
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- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in factory, internship, armazemThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customs & Regulatory Affairs Coordinator M/F evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to AGL- Africa Global Logistics and the role in Nairobi.
- Add concrete examples related to factory, internship, armazem, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Others; avoid sending documents to unofficial contacts or copied links.
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Interview preparation
- What experience makes you a strong fit for this Customs & Regulatory Affairs Coordinator M/F role in factory, internship?
- How have you handled responsibilities similar to those in this job post?
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Original source description
Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt,
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AGL (Africa Global Logistics), the reference multimodal logistics operator in Africa, is part of the MSC family. With 23,000 employees in 50 countries, the company connects Africa to Africa and to the rest of the world. AGL relies on its 250 subsidiaries in Africa, Haiti, Timor and Indonesia to provide port, ocean, logistics and railway solutions.
Customs & Regulatory Affairs Coordinator M/F
Job Type: Full Time
Qualifications
Diploma
Experience
3 - 5 years
Location: Nairobi
Job Field: Shipping and Maritime
Mission Description
To coordinate with all relevant Partner Government Agencies (PGAs), internal stakeholders to ensure timely approval of IDFs, customs entries, permits, licenses, exemptions, and regulatory clearances.
Key Responsibilities
- Regulatory Coordination
- Liaise daily with all relevant PGAs including but not limited to KEBS, KEPHIS, PPB, KDB, NEMA, NACADA, DVS, and other regulatory authorities
- Monitor and expedite approvals of IDFs, customs entries, permits, licenses, and exemptions
- Follow up on all delayed approvals and escalate outstanding cases to the respective authorities and management
- Track and report approval turnaround times and pending regulatory cases.
- Documentation & Compliance
- Verify all supporting documents required for customs declarations and PGA approvals.
- Ensure compliance with customs regulations, import/export requirements, and agency-specific guidelines
- Maintain updated knowledge of customs laws, East African Community (EAC) regulations, and PGA requirements
- Coordinate resolution of queries, objections, and document discrepancies
- Stakeholder Management
- Act as the focal point between AGL operational teams, customers, PGAs, and customs authorities.
- Communicate approval status and regulatory updates to internal teams and customers
- Build and maintain professional relationships with government agencies and key regulatory stakeholders
- Operational Performance
- Prepare daily and weekly reports on: Pending IDFs, Pending customs entries, PGA approval status
- Identify bottlenecks causing approval delays and recommend corrective actions
- Support continuous improvement initiatives to reduce cargo clearance turnaround time.
- Regulatory Updates
- Monitor changes in customs procedures, tariff regulations, and PGA requirements.
- Circulate regulatory updates and conduct awareness sessions for operations teams
- Participate in industry forums and stakeholder engagements where required
- Profile
- Diploma in Customs Administration, Logistics, International Trade or a related field
- Minimum 3-5 years' experience in customs clearance, regulatory affairs, freight forwarding, or trade compliance.
- Strong knowledge of Kenya Customs regulations, EAC Customs Management Act (EACCMA), and relevant Partner Government Agencies (PGAs) procedures.
- Proven experience liaising with KRA Customs, KenTrade, and Partner Government Agencies (PGA) such as:
- KEBS
- KEPHIS
- Port Health
- NACADA
- KDB
- PCPB
- NEMA
- DVS and other regulatory authorities.
- Experience following up and expediting IDF, customs declarations, permits, licenses, exemptions, and regulatory approvals.
- Strong understanding of import, export, transit, bonded warehouse, SEZ, and EAC customs procedures.
- Experience handling customs queries, disputes, demand notices, audits, and compliance matters.
- Ability to build and maintain effective working relationships with government agencies and customs officers.
- Demonstrated ability to work under pressure, prioritize urgent approvals, and resolve clearance bottlenecks promptly.
- Check how your CV matches this job
Method of Application
- Interested and qualified? Go to
- AGL- Africa Global Logistics on acareerbyagl.talent-soft.com
- to apply
- Build your CV for free.
- Download in different templates.