Customer Support Roles at Jambojet
AI job insight
Jambojet, a Kenya Airways low-cost airline brand, is hiring for customer support roles in Nairobi. Open positions include Contact Centre Agent and Helpdesk Agent, both full-time roles requiring a BA/BSc/HND and at least one year of customer service experience. The Contact Centre Agent role also requires an IATA/UFTAA Diploma and involves handling inquiries, bookings, complaints, and sales.
- Two full-time customer support roles available in Nairobi
- Requires BA/BSc/HND and at least 1 year of customer service experience
- Contact Centre Agent role requires an IATA/UFTAA Diploma
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More roles you may want to review before you leave.AI summary
Jambojet, a Kenya Airways low-cost airline brand, is hiring for customer support roles in Nairobi. Open positions include Contact Centre Agent and Helpdesk Agent, both full-time roles requiring a BA/BSc/HND and at least one year of customer service experience. The Contact Centre Agent role also requires an IATA/UFTAA Diploma and involves handling inquiries, bookings, complaints, and sales.
- Two full-time customer support roles available in Nairobi
- Requires BA/BSc/HND and at least 1 year of customer service experience
- Contact Centre Agent role requires an IATA/UFTAA Diploma
- Roles involve inquiries, bookings, complaints, and sales support
- Application deadline is July 31, 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, Contact Centre AgentThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Support Roles at Jambojet evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Jambojet Jambojet and the role in Nairobi.
- Add concrete examples related to call_center, internship, Contact Centre Agent, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Support Roles at Jambojet role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Jambojet Jambojet before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Support Roles at Jambojet Jambojet, a brand of Kenya Airways, is Kenya's first low-cost airline. Operating from Jomo Kenyatta International Airport in Nairobi, Jambojet has set to revolutionize the way you travel by opening up... 27 July Contact Centre Agent Helpdesk Agent