Business & Digital Transformation Officer
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Adjacent Possible Finance is recruiting a Business & Digital Transformation Officer in Nairobi to lead systems optimization, integration, automation, reporting, vendor management, and ICT governance. The role serves as the internal business owner of technology systems and the link between business users and technology providers.
- Own business systems and translate user requirements into technical requirements
- Lead systems integration, automation, upgrades, and digital product initiatives
- Manage technology vendors, SLAs, contracts, invoices, and performance reviews
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Adjacent Possible Finance is recruiting a Business & Digital Transformation Officer in Nairobi to lead systems optimization, integration, automation, reporting, vendor management, and ICT governance. The role serves as the internal business owner of technology systems and the link between business users and technology providers.
- Own business systems and translate user requirements into technical requirements
- Lead systems integration, automation, upgrades, and digital product initiatives
- Manage technology vendors, SLAs, contracts, invoices, and performance reviews
- Develop dashboards, improve data quality, and support data-driven decisions
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, internship, technologyThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Business & Digital Transformation Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Adjacent Possible Finance and the role in Nairobi.
- Add concrete examples related to security, internship, technology, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobWeb Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobWeb Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Business & Digital Transformation Officer role in security, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Adjacent Possible Finance before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Purpose
Business & Digital Transformation Officer Head of Risk, Finance & Strategy ICT Department The Business & Digital Transformation officer shall provide internal ownership of APF’s technology environment and serve as the link between business users and technology service providers.
The role exists to ensure that APF derives maximum value from its technology investments through system optimization, business process automation, systems integration, management information reporting, vendor oversight, cybersecurity governance, and alignment of technology with strategic objectives.
The appointee shall oversee technology vendors and technology projects but shall not be primarily responsible for routine maintenance of infrastructure already managed by extemal service providers.
KEY RESPONSIBILITIES
- Systems Optimization & Business Enablement Serve as the internal business owner of all business systems.
- Gather business requirements from users and departments.
- Translate business needs into technical requirements for vendors.
- Drive continuous improvement of workflows and processes.
- Lead automation Initiatives.
- Monitor system utilization and recommend enhancements.
- Ensure all systems support operational efficiency.
- Systems Integration & Project Management Develop and drive APP’s systems integration roadmap.
- Coordinate integration between: (Core Banking System, CRM-Loan Origination Modules,
- Hr & People management Systems, Accounting Systems, Mobile Applications, Credit Reference Bureaus, Regulators related System integrations)
- Reduce manual reconciliations and duplicate data entry.
- Ensure data consistency across systems.
- Lead technology projects including:
- System upgrades, New module implementation, Channel development, Process automation, Systems integration, Product digitization.
- Management Information & Data Analytics
- Develop management dashboards.
- Improve data quality across systems.
- Support strategic reporting.
- Develop branch, product and portfolio analytics.
- Drive data driven decision making.
- Vendor Management Manage all ICT vendors.
- Monitor vendor SLAS.
- Conduct quarterly vendor performance reviews.
- Validate vendor Invoices and technology-related expenditures
- Participate in contract negotiations.
- Assess value for money from technology investments.
- ICT Governance & Risk Management Maintain ICT policies.
- Coordinate ICT risk assessments. Coordinate ICT audits.
- Monitor cybersecurity controls implemented by vendors.
- Coordinate business continuity and disaster recovery testing.
- Ensure Data Protection Act compliance.
- Ensure data back up is done as per guidelines
- Strategic Technology Planning Develop APP’s ICT roadmap Advise management on technology investments. Identify emerging technologies.
- Support digital transformation initiatives.
- MINIMUM QUALIFICATIONS
- Academic;
- Bachelor’s Degree in: Information Technology, Computer Science, Information Systems, Software Engineering or related ICT Fields
- Professional Qualifications:
- At least one of the following Certifications: ITIL, Princes, Microsoft Dynamics, Azure Fundamentals, CISA, CISM, PMP Experience; Minimum 5 years ICT experience.
- At least 3 years in: Microfinance, Banking, Fintech, SACCO, Digital Lending Preferred experience: Core banking systems, CRM platforms, Systems integration, Vendor management