Recoveries Manager
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Middle East Bank is seeking a full-time Recoveries Manager in Nairobi to lead debt recovery strategies and manage non-performing loans across SME and corporate portfolios. The role requires a Business or Finance qualification and at least eight years of banking credit or collections experience.
- Manage debt recovery across SME and corporate loan portfolios
- Develop strategies to reduce non-performing loans
- Requires 8+ years of banking credit or collections experience
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Middle East Bank is seeking a full-time Recoveries Manager in Nairobi to lead debt recovery strategies and manage non-performing loans across SME and corporate portfolios. The role requires a Business or Finance qualification and at least eight years of banking credit or collections experience.
- Manage debt recovery across SME and corporate loan portfolios
- Develop strategies to reduce non-performing loans
- Requires 8+ years of banking credit or collections experience
- KSL, CCP, CPA, or ACCA qualifications preferred
- Application deadline: 12 November 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required8+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, finance, Credit ManagementThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Banking Jobs In KenyaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Recoveries Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Middle East Bank and the role in Banking Jobs In Kenya.
- Add concrete examples related to internship, finance, Credit Management, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-11-12.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-11-12
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Recoveries Manager role in internship, finance?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Banking Jobs In Kenya under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Middle East Bank before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Title: Recoveries Manager
Date Posted: 05/11/2026
Job Type: Full Time
Job Level: Management
Employer: Middle East Bank
Industry: Finance
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 12/11/2026
Finance Jobs, Middle East Bank Kenya Jobs. The Recoveries Manager leads debt recovery and credit risk mitigation, requiring a Business/Finance qualification and 8+ years banking credit/collections experience (KSL, CCP, or CPA/ACCA preferred). Full-time role in Nairobi.
Reporting to Head Credit Administration
The job holder is responsible for developing, implementing, and overseeing effective debt recovery strategies, as well as identifying and mitigating credit risks to minimize non-performing loans (NPLs). The position ensures compliance with internal policies, regulatory requirements, and ethical collection practices.
The role is focused on maximizing recoveries, enhancing portfolio quality, and supporting the Bank’s overall credit risk management objectives.
Key Responsibilities
- Strategic & Operational Responsibilities
- Develop and implement debt collection and recovery strategies across SME, and corporate portfolios.
- Monitor and manage the Bank’s NPL portfolio to ensure timely and effective recovery actions.
- Set recovery targets, track performance, and prepare regular management reports on recoveries, arrears trends, and write-offs.
- Review delinquent accounts and determine appropriate recovery actions, including restructures, settlements, and legal recover
- Stakeholder & Relationship Management.
- Collaborate with Credit, Relationship Managers and the Risk team to proactively manage problem accounts.
- Provide guidance to Relationship Managers on early warning signs and remedial actions.
- Compliance.
- Commercial.
- Ensure all collection and recovery activities comply with CBK guidelines, consumer protection laws, and the Bank’s internal policies.
- Enforcement of contractual obligations in cases of a breach.
- Regular review of likely major commercial risk areas and advising on mitigants.
- Liaising with various internal customers/departments and improving on contractual practices informed by feedback received.
- Assisting in the settlement of commercial claims and disputes.
- Providing quality assurance on all lending & credit documentation at the Bank.
- Loan Remediation & Debt Recovery
- Managing an assigned portfolio of distressed credit facilities/loans to minimise loss and maximise the value of recoveries of the non-performing loan portfolio in line with set targets.
- Assisting in restructuring credit and repayment terms, developing strategies and plans to secure collateral better, and collecting and monitoring agreed payments.
- Providing recommendations to maximise better returns and reduce risk.
- Working with customers and other relevant departments within the Bank to obtain pertinent information and prepare written in-depth analyses and recommendations to protect the Bank and strengthen credit risk assessment.
- Closely interacting with relevant departments within the Bank to resolve non-performing facilities.
- Managing 3rd party vendors such as lawyers, investigators, asset tracers, valuers, and liquidators, among others, in resolving non-performing credit facilities.
Requirements
- Academics & Experience.
- A relevant professional qualification in business-related discipline, Banking, Finance, or Risk Management.
- Above 8 years’ experience in banking credit, debt collections.
- Postgraduate Diploma in Law (KSL) will be an added advantage.
- Professional qualifications in Credit Management, Risk Management, Banking, or Insolvency will be an added advantage (e.g. ACIB, CPA, ACCA, or Certified Credit
- Professional
- Competencies & Attributes
- Strong understanding of secured and unsecured lending, legal recovery processes, and collateral realization
- Strong analytical and problem-solving skills with a focus on data-driven decision-making.
- Advanced communication, negotiation, and stakeholder management capabilities.
- Expertise in regulatory compliance, risk management, and corporate finance.
- High proficiency in legal & governance tools.