Head of Business Development
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Afia Concept Claims Settling Agency (ACS) is hiring a Head of Business Development in Nairobi, Kenya. The role is full-time and on-site at management level, focused on driving business growth through acquisition and retention of corporate clients, insurers, medical schemes, and strategic healthcare partners. The position requires a degree in Business Administration, Marketing, Sales or a related field.
- Management-level full-time role based in Nairobi
- Focus on healthcare, insurance and managed care business development
- Responsible for client acquisition, retention and revenue growth
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Afia Concept Claims Settling Agency (ACS) is hiring a Head of Business Development in Nairobi, Kenya. The role is full-time and on-site at management level, focused on driving business growth through acquisition and retention of corporate clients, insurers, medical schemes, and strategic healthcare partners. The position requires a degree in Business Administration, Marketing, Sales or a related field.
- Management-level full-time role based in Nairobi
- Focus on healthcare, insurance and managed care business development
- Responsible for client acquisition, retention and revenue growth
- Requires a degree in Business Administration, Marketing, Sales or related field
- Deadline for applications is 05/11/2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, finance, Business DevelopmentThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Head of Business Development evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Afia Concept Claims Settling Agency (ACS) and the role in Nairobi.
- Add concrete examples related to sales, finance, Business Development, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-11-05.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-11-05
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Head of Business Development role in sales, finance?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Afia Concept Claims Settling Agency (ACS) before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Title: Head of Business Development
Date Posted: 02/11/2026
Job Type: Full Time
Job Level: Management
Employer: Afia Concept Claims Settling Agency (ACS)
Industry: Sales & Marketing
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 05/11/2026
Sales & Marketing Jobs, ACS Jobs. Responsible for leading business development strategies, identifying growth opportunities, managing key client relationships, overseeing sales activities, and driving revenue growth. Requires a degree in Business Administration, Marketing, Sales, or a related field. This is a full-time, on-site position based in Nairobi.
Role Purpose
The Head of Business Development is responsible for driving business growth through the acquisition and retention of corporate clients, medical schemes, insurance partners, and strategic healthcare stakeholders. The role leads the development and execution of business development strategies that strengthen ACS’s market position as a leading healthcare administration and managed care partner while driving revenue growth, client satisfaction, and long-term business sustainability.
Key Responsibilities
- Business Growth & Market Expansion
- Develop and implement business development strategies aligned with the organization’s growth objectives.
- Identify and pursue new business opportunities within the healthcare, insurance, and managed care sectors.
- Drive growth through acquisition of corporate clients, insurers, medical schemes, and strategic partnerships.
- Monitor market trends and competitor activities to identify opportunities and mitigate risks.
- Lead initiatives aimed at increasing market share and organizational visibility.
- Client Acquisition & Retention
- Develop and maintain a robust sales pipeline.
- Generate new business through strategic prospecting and relationship management.
- Lead proposal development, presentations, negotiations, and contract discussions.
- Support client onboarding and implementation processes.
- Develop and execute client retention strategies to strengthen long-term partnerships.
- Conduct regular business reviews with key clients and stakeholders.
- Insurance, Scheme & Corporate Partnerships
- Build and maintain relationships with insurers, medical schemes, brokers, and corporate organizations.
- Identify opportunities for strategic partnerships that enhance the organization’s service offering.
- Collaborate with stakeholders to develop innovative healthcare administration solutions.
- Support negotiations and management of partnership agreements.
- Represent the organization in industry engagements and stakeholder forums.
- Tender Management & Commercial Opportunities
- Identify and evaluate tender opportunities.
- Lead and coordinate responses to Requests for Proposals (RFPs), Expressions of Interest (EOIs), and tenders.
- Ensure timely and competitive submission of commercial proposals.
- Track tender outcomes and implement strategies to improve win rates.
- Coordinate cross-functional teams during bid preparation processes.
- Account Management & Service Excellence
- Work closely with Client Success, Medical, Claims, and Provider Management teams to ensure excellent client service.
- Monitor client satisfaction and address escalated concerns.
- Support service improvement initiatives aimed at enhancing client experience.
- Ensure client commitments and contractual obligations are effectively managed.
- Strategic Stakeholder Engagement
- Establish and maintain strong relationships with key decision-makers across the healthcare ecosystem.
- Engage with healthcare providers, insurers, regulators, and industry associations.
- Represent ACS at industry conferences, networking events, and business forums.
- Enhance the organization’s reputation and market presence through strategic engagement.
- Leadership & Team Management
- Provide leadership and direction to the Business Development team.
- Establish departmental objectives and performance targets.
- Monitor team performance and support staff development.
- Foster a high-performance and client-centric culture.
- Promote collaboration across departments to achieve business objectives.
- Key Performance Indicators
- Revenue Growth: Drive sustainable revenue growth through acquisition of new clients and expansion of existing client accounts.
- New Business Acquisition: Secure new corporate clients, medical schemes, insurers, brokers, and strategic healthcare partners in line with organizational growth objectives.
- Client Retention: Maintain strong client relationships that contribute to contract renewals, client satisfaction, and long-term partnerships.
- Strategic Partnership Development: Establish and strengthen relationships with key stakeholders that enhance business opportunities and market presence.
- Tender & Proposal Success: Lead the development of competitive proposals and tender submissions that contribute to increased business wins.
- Market Growth & Expansion: Identify and capitalize on opportunities to expand the organization’s presence across target markets and service segments.
- Key Account Development: Drive growth within existing accounts through relationship management, service enhancement, and identification of new business opportunities.
Qualifications
- Bachelor’s Degree in Business Administration, Marketing, Commerce, Insurance, Healthcare Management, Public Relations, or a related field.
- Master’s Degree in Business Administration (MBA), Strategic Management, Marketing, or a related field will be an added advantage.
- Professional qualifications in Sales, Marketing, Business Development, Customer Relationship Management, or Project Management will be an added advantage.
Experience
Minimum of 8 years’ progressive experience in business development, sales, account management, healthcare, insurance, managed care, or a related commercial environment.
At least 3 years’ experience in a leadership role.
Demonstrated experience in client acquisition, contract negotiations, tender management, and strategic partnership development.
Experience within a Third-Party Administration (TPA), health insurance, medical scheme administration, healthcare services, or managed care environment is highly desirable.
Strong understanding of healthcare financing, medical insurance, managed care, and healthcare administration models.