Reservations Intern

Bridge Talent Management Nairobi, Kenya Internship Posted 2026-10-12

AI job insight

Hands-on internship with Bridge Talent Management's reservations team in Nairobi, supporting customer bookings, itineraries, confirmations, and travel service coordination. Ideal for a recent graduate or student in Tourism, Hospitality or a related field seeking practical industry experience.

Internship based in Nairobi within the reservations/travel department.
Diploma or Degree in Tourism, Travel, Hospitality Management or related field required.
Hands-on role covering bookings, customer service, quotations and follow-ups.

Source JobWeb Kenya Salary Not enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.

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CountyNairobiCityNairobiContractInternshipPosted2026-10-12Close dateNot specifiedExperienceNot specifiedSourceJobWeb Kenya

reservationsinterninternshiphospitalitytourismtravelnairobicustomer servicehotelbookingshospitalitycall_center

AI summary

Internship based in Nairobi within the reservations/travel department.
Diploma or Degree in Tourism, Travel, Hospitality Management or related field required.
Hands-on role covering bookings, customer service, quotations and follow-ups.
Strong fit for recent graduates or students seeking practical tourism experience.
Requires good communication, organisation and Microsoft Office skills.

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AI job guide

Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.

AI salary guide

Not enough public data

Not enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.

Can you qualify for this role?

UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
PreferredPractical evidence in hospitality, call_center, internshipThe tags and summary point to skills connected with this role.
RequiredAvailability to work in NairobiThe vacancy is associated with this location.
UnclearComfort with the Internship contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

Likely requiredUpdated CV
Role specificCover letter or short employer message
OptionalProfessional references
Role specificAcademic or professional certificates
VerifyID or passport only after verifying the employer

Application tips for this job

Place your strongest Reservations Intern evidence in the first half of your CV.
In your cover letter or employer message, connect your experience to Bridge Talent Management and the role in Nairobi.
Add concrete examples related to hospitality, call_center, internship, ideally with measurable outcomes or clear responsibilities.
Follow the instructions from JobWeb Kenya; avoid sending documents to unofficial contacts or copied links.
Confirm the deadline, interview location and employer contact before sharing personal documents.
Prepare a polite question about pay, benefits and contract terms for later interview stages.

Source and safety check

JobWeb Kenya
Original source link available
Application method is clear
Deadline not specified

No major risk signal was detected in the captured text.

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Interview preparation

What experience makes you a strong fit for this Reservations Intern role in hospitality, call_center?
How have you handled responsibilities similar to those in this job post?
Are you available to work in Nairobi under the listed contract or schedule?

Prepare examples with clear responsibilities, tools used and measurable outcomes.
Review the source and research Bridge Talent Management before the interview.

Ask what the first priorities will be in the role and how success will be measured.

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Customer Service Jobs In Kenya Jobs in Nairobi Hospitality jobs in Kenya More jobs at Bridge Talent Management More jobs from JobWeb Kenya CV format Kenya Job application letter Kenya Internships in Kenya

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Original source description

Key Responsibilities

Assist with processing and coordinating customer reservations and bookings.
Respond to customer inquiries through email, phone, and other communication channels.
Assist in preparing quotations, itineraries, and booking confirmations.
Maintain accurate and up-to-date reservation records and customer information.
Follow up on pending bookings, confirmations, payments, and cancellations.
Coordinate with hotels, airlines, tour operators, and other travel service providers where required.
Support the reservations team in ensuring bookings are processed accurately and on time.
Provide professional and responsive customer service.
Assist with general administrative duties within the reservations department.
Perform any other duties assigned by the supervisor.
Requirements & Qualifications
Diploma or Degree in Tourism, Travel & Tourism, Hospitality Management, or a related field.
Recent graduate or student seeking practical industry experience.
Strong interest in the tourism and travel industry.
Good written and verbal communication skills.
Good computer skills and familiarity with Microsoft Office.
Strong attention to detail and organisational skills.
Willingness to learn and take on new responsibilities.
Ability to work under pressure and meet deadlines.
Professional, enthusiastic, and customer-focused approach.
Must be willing and ready to work and learn in a hands-on environment.

Source and provenanceSource: JobWeb Kenya. Last checked: 2026-10-13.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.

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