Manager, Technology
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BRAC International is hiring a Manager, Technology to lead IT infrastructure, system security, and technology strategy implementation in Kakamega, Kenya. The role involves supporting the Senior Manager in ensuring smooth operation of the BInsight system and other applications, coordinating day-to-day IT support, managing stakeholder communication, and overseeing vendor coordination. Requires a Computer Science/IT degree and 5+ years of IT management experience.
- Senior technology management role with infrastructure and security oversight
- Requires Computer Science/IT degree and 5+ years IT management experience
- Full-time position based in Kakamega, Kenya
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BRAC International is hiring a Manager, Technology to lead IT infrastructure, system security, and technology strategy implementation in Kakamega, Kenya. The role involves supporting the Senior Manager in ensuring smooth operation of the BInsight system and other applications, coordinating day-to-day IT support, managing stakeholder communication, and overseeing vendor coordination. Requires a Computer Science/IT degree and 5+ years of IT management experience.
- Senior technology management role with infrastructure and security oversight
- Requires Computer Science/IT degree and 5+ years IT management experience
- Full-time position based in Kakamega, Kenya
- Deadline for applications is 23 October 2026
- Involves stakeholder liaison, vendor coordination, and system performance monitoring
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required5+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, factory, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in KakamegaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Manager, Technology evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to BRAC International and the role in Kakamega.
- Add concrete examples related to security, factory, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-10-23.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-10-23
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Manager, Technology role in security, factory?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Kakamega under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research BRAC International before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Title: Manager, Technology
Date Posted: 12/10/2026
Job Type: Full Time
Job Level: Management
Employer: BRAC International
Industry: IT
Salary: Open
Location: Kakamega
Country: Kenya
Deadline: 23/10/2026
IT Jobs, BRAC Jobs. Manager, Technology leads IT infrastructure, system security, and technology strategy implementation, requires a Computer Science/IT Degree and 5+ years IT management experience. Full-time role in Kakamega.
Job Summary
The Manager, Technology will support the Senior Manager in ensuring thesmooth operation, support, and continuous improvement of the BInsight system and other organizational applications. The position will be responsible for coordinating day-to-day support activities, managing user issues, facilitating stakeholder communication, monitoring system performance, and supporting vendor coordination to ensure effective utilization and operational
stability of technology solutions.
The role will act as a key liaison between users, programme teams, country offices, vendors, and the Technology Team to ensure timely issue resolution, user satisfaction, data quality, and successful delivery of system enhancements and operational initiatives.
Key Accountabilities
- Engage in process improvement and automation initiatives for existing and any upcoming system/application.
- Ensure prompt support to the country IT team according to the priority of problems and guide them to resolve them
- Ensure internal IT service management in the Head office and country level operations at the industry standard.
- Assist in conducting UAT of new modules and for new requirement of the existing system as well as any upcoming system/application. Collaborate in New Module rollout, data Migration and Post implementation support.
- Perform configuration of application and manage access roles as administrator
- Maintain and ensure of the IT compliance, service management, audit focal, issue tracking and change management of the IT projects.
- Maintain relationships with key stakeholders internally as well as interface with third-party contractors, vendors and consultants.
- Conduct training/ refresher training, prepare training plan and materials, review training materials.
- Collaborate with vendors for issue resolution, providing necessary clarification and follow up to get on time resolution.
- Assist in maintaining data pipeline, data warehouse and data visualization platform.
- Assist in data analysis and interpretation.
- Collaborate in exploring emerging technologies such as AI tools, machine learning models etc. to build a future-ready analytics platform that empowers data-driven decision-making
- Assist in preparing various customized reports/raw data for management, audit or any other purposes as and when required.
- KPIs
- Effective handling of stakeholders and clients
- On time issue resolution
- Improved support service
- Proper implementation of policy, SLA, and SOP
Experience
2 to 3 years of experience in technology operation/ providing Application related support
Software Development & Implementation cycle
Knowledge in IT Service Management
Knowledge in Cloud Infrastructure and VM Management
Database management, SQL & Network design
Excellent writing skill and efficient in Microsoft Office packages
Technical documentation, scope documents, test case design & execution
End user training experience
Knowledge, Skills & Competencies
Domain Expert:NGO Programme, HR, Payroll Management, Issue Management
Technology Domain:PostgreSQL, HTML, CSS, Power BI, Data Warehouse, AI and Automation Tool
Project Management:JIRA, MS Project or any Other Project Management Tool, BRS and Mockup Technical
Documentation.
Strong understanding of application support, system operations, and IT service
management processes.
Good knowledge of business process analysis, requirement documentation, and
operational workflow management.
Familiarity with databases, reporting tools, dashboards, and data warehouse concepts.
Education
Degree Concentration / Major-B.Sc in Computer Science/Information Technology/ Data Science/ Any other Equivalent Software Engineering/ Database Management/ InformationTechnology/ Data Science