Relationship Manager, SME Banking
AI job insight
Standard Chartered Bank Kenya is hiring a Relationship Manager, SME Banking in Nairobi to grow and deepen business banking client relationships. The role focuses on revenue growth, cross-selling wealth and core banking products, and maintaining strong risk and credit standards.
- Full-time role based in Nairobi with Standard Chartered Bank Kenya
- Grow active business banking clients and deepen share of wallet
- Partner with the Wealth team to drive referrals and family business continuity
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Standard Chartered Bank Kenya is hiring a Relationship Manager, SME Banking in Nairobi to grow and deepen business banking client relationships. The role focuses on revenue growth, cross-selling wealth and core banking products, and maintaining strong risk and credit standards.
- Full-time role based in Nairobi with Standard Chartered Bank Kenya
- Grow active business banking clients and deepen share of wallet
- Partner with the Wealth team to drive referrals and family business continuity
- Requires strong experience in wealth management and business banking
- Focus on credit quality, compliance, and risk-adjusted returns
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, internship, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Relationship Manager, SME Banking evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Standard Chartered Bank Kenya and the role in Nairobi.
- Add concrete examples related to sales, internship, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobWeb Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobWeb Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Relationship Manager, SME Banking role in sales, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Standard Chartered Bank Kenya before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Summary
The role holder will be responsible for establishing and maintaining strong Business banking client relationships that translate into sustainable revenue, portfolio growth, and risk-adjusted returns for the bank through acquisition, retention, and deepening of business banking relationships.
Key Responsibilities
- Grow the number of active business banking clients and deepen share of wallet across the portfolio.
- Increase wealth product penetration per client by identifying cross-sell opportunities across core business banking solutions.
- Deliver revenue growth while maintaining portfolio quality, disciplined credit standards, and strong risk-adjusted returns.
- Adhere to the bank’s operational risk, compliance, and credit governance processes.
- Provide outstanding client experience through responsive service, informed advice, and proactive portfolio management.
- Build and manage a robust client pipeline, follow up leads, structure opportunities, complete call reports, and convert business efficiently.
- Develop long-term relationships with business owners and decision-makers by understanding their funding, transaction banking, expansion, and risk management needs, and by delivering appropriate solutions.
- Keep abreast of market trends, sector developments, and product capabilities to identify opportunities and provide relevant insights to business banking clients.
- Partner closely with the Wealth team to originate, convert, and grow business-owner opportunities across wealth products, with a focus on driving referrals, increasing wallet share, and unlocking succession planning and family business continuity opportunities.
- Skills and Experience
- Must-have Skills
- Customer focus and Service excellence
- Actively collaborates with team members and stakeholders to achieve common goals.
- Decision Quality – well-informed and thoughtful decision-making processes.
- Other Skills
- Relationship Management – building and maintaining strong, positive connections with clients, partners, and stakeholders to foster trust and collaboration.
- Sales of products and services to clients.
- Problem Solving – this involves identifying challenges and developing effective strategies to overcome them successfully.
- A strategic mindset with the ability to think critically and plan effectively for the long-term.
Qualifications
Experience
Strong knowledge and experience in wealth management, commercial, or business banking.
Strong relationship management and business development skills with business owners, promoters, and key decision-makers.
Good understanding of wealth products, cash management, and working capital solutions.
Strong market awareness, commercial acumen, and ability to identify sector-specific opportunities and risks.
Ability to work in a flexible and agile way in a fast-paced, performance-driven environment.
Preference for candidates with investment banking experience, particularly in structuring, advisory, capital raising, or complex deal execution.
Ability to operate effectively in an international environment and collaborate across product and coverage teams.
Maintains a high standard of personal conduct and consistently demonstrates the bank’s valued behaviours.
Preferred Candidate Profile
Proven track record in originating, managing, and growing business banking client relationships.
Strong commercial instinct with the ability to identify client needs and translate them into relevant banking and wealth solutions.
Strong relationship management experience with the ability to identify wealth management opportunities for business owners, including succession planning, family business continuity, and intergenerational wealth conversations, will be highly valued.
Experience in wealth management serving corporate clients and family businesses, with strong capability in advisory, relationship management, and identifying holistic wealth solutions.
Ability to balance revenue delivery, compliance discipline, and strong client experience.
Confident communicator with the credibility to engage business owners, senior decision-makers, and internal stakeholders effectively.
Certifications / Qualifications:
Relevant degree in Business, Finance, Economics, Banking, or a related field
Professional qualifications in Chartered Institute for Securities and Investment Part 1 & 2 Certification will be an added advantage