Cargo Officer
AI job insight
Emirates is hiring a mid-level Cargo Officer in Nairobi to oversee ground cargo operations, monitor freighter handling, and ensure compliance with dangerous goods regulations. The position supervises GHA/third-party contractors, manages cargo documentation, and resolves operational issues. Requires a Diploma and 3+ years of cargo operations experience.
- Full-time mid-level role with Emirates in Nairobi
- Requires 3+ years of cargo operations experience and a Diploma/A-Level
- Supervises GHA staff and third-party contractors for ground handling
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Emirates is hiring a mid-level Cargo Officer in Nairobi to oversee ground cargo operations, monitor freighter handling, and ensure compliance with dangerous goods regulations. The position supervises GHA/third-party contractors, manages cargo documentation, and resolves operational issues. Requires a Diploma and 3+ years of cargo operations experience.
- Full-time mid-level role with Emirates in Nairobi
- Requires 3+ years of cargo operations experience and a Diploma/A-Level
- Supervises GHA staff and third-party contractors for ground handling
- Handles dangerous goods compliance and cargo claims/complaints
- Application deadline: 27 October 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, Cargo OperationsThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Cargo Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Emirates and the role in Nairobi.
- Add concrete examples related to call_center, internship, Cargo Operations, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-10-27.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-10-27
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Cargo Officer role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Emirates before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
Job Title: Cargo Officer
Date Posted: 14/10/2026
Job Type: Full Time
Job Level: Middle
Employer: Emirates
Industry: Logistics
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 27/10/2026
Logistics Jobs, Emirates Jobs. Cargo Officer oversees ground cargo operations, monitors freighter handling, and ensures compliance with dangerous goods regulations, requires an A-Level Certificate/Diploma and 3+ years cargo operations experience. Full-time role in Nairobi.
Job Purpose
Provide existing and potential customers with a superior and consistent quality service, both directly and in conjunction with GHA. To ensure efficient day to day Cargo Operations within the location by guiding and directing the team and adhering to EKSkyCargo procedures.
Key Accountabilities
- Plan, organise and co-ordinate the operational activities to ensure optimal efficiencies and productivity, delegating responsibilities to and controlling subordinate staff and GHA/third party contractors as appropriate.
- Monitor and oversee the service provided by GHA to ensure it is in line with EK standards, and where there are shortcomings, to address these appropriately and timeously. Where appropriate, make recommendations and implement process improvement with GHA.
- Resolve problems arising such as delays, disruptions, cargo mishandling and transfer cargo
- Review, collate and compile the cargo documentation for cargo uplifted on flights in accordance with local regulations and company policies
- Ensure accurate completion of all post flight activities including dispatch of message, forwarding documentation and completion of station file. Where required, take appropriate action for any irregularities/ discrepancies
- Investigate and respond to queries, complaints and claims received from internal and external customers in an efficient and timely manner, restoring customer confidence
- Update and maintain Cargo Systems in order to provide the requisite customer service information and produce and analyse periodic reports and statistics
- Supervisory accountabilities:
- Motivate, train and give feedback to staff to ensure all tasks are completed on time and to ensure high standard of service is maintained. Provide on the job training and manage performance, including corrective action. Undertake performance appraisals and development planning
- Supervise the cargo operations as required to ensure all activities are completed safely and in an efficient manner.
- Deputise for the Cargo Manager where no senior manager is on duty and/or act as the Duty Manager e.g. Freighter.
- Qualifications & Experience:
- Educated to A-Level (or equivalent) with at least 5 years? experience in a Cargo Operations environment, including at least 3 years as a Senior Cargo Agent with previous experience in team leading.
- OR
- Educated to Degree (or equivalent) with at least 2 years? experience in a Cargo Operations environment, including at least 1 year experience as a Senior Cargo Agent with previous team leading experience and completion of supervisory training.
- Knowledge/skills:
- Knowledge of Dangerous Goods regulations and currently holds / has previously held a DG certificate
- Knowledge of Advanced Load Control, Weight & Balance procedures and Live Animal Regulations
- PC based skills including Microsoft Word/ Excel/ E-mail
- Analytical and numeracy skills
- Fluency in English and the language of the country you are working is essential.