Debt Collector
AI summary
TakaTaka Solutions is hiring a Debt Collector in Kiambu, Kenya to manage overdue accounts through calls, SMS, emails, and field visits. The role involves negotiating payment plans, updating QuickBooks/ERP, generating weekly reports, and supporting legal recovery processes. Candidates need a diploma or degree in Finance, Accounting, or Business Management, plus 2–3 years of debt collection or receivables experience.
- Full-time role based in Kiambu, Kenya
- Requires 2–3 years debt collection or receivables experience
- CPA I or equivalent is an added advantage
- Involves field visits, calls, SMS, and email follow-ups
- Uses QuickBooks/ERP and CRM-based collection tools
- Requires ETIMS, KRA, and internal audit compliance
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in KiambuThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Debt Collector evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to TakaTaka Solutions and the role in Kiambu.
- Add concrete examples related to sales, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobWeb Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobWeb Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Debt Collector role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Kiambu under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research TakaTaka Solutions before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Actively pursue overdue accounts using phone calls, SMS, email reminders, and field visits. Maintain up-to-date customer contact records, ensuring all collection communications are logged. Follow up on bounced cheques, dishonored payments, and pending postdated cheques. Negotiate payment plans with defaulting clients and ensure adherence to agreed terms. Collaborate with the Credit and Collections Supervisor to identify high-risk accounts and recommend appropriate action. Update QuickBooks/ERP with payment commitments, follow-ups, and receipts once payments are made. Coordinate with Sales and Customer Service to resolve billing disputes that delay collections. Ensure all customer reconciliations are complete and accurate before account closure or escalation. Generate weekly reports summarizing collections progress, aging analysis, and delinquent accounts. Support the Credit and Collection Supervisor in implementing new collection strategies and automation tools. Ensure compliance with ETIMS, KRA, and internal audit requirements: for receivable documentation. Assist in developing and refining customer credit profiles and flagging recurring defaulters. Participate in monthly receivables review meetings, presenting insights and recommendations. Support in legal recovery processes by preparing accurate account statements and evidence for external agencies or lawyers. Build and maintain strong relationships with clients to promote timely payments and long-term trust. Minimum Requirements: Diploma or Degree in Finance, Accounting, Business Management, or related field. CPA I or equivalent qualification will be an added advantage. Minimum 2–3 years experience: in debt collection or accounts receivable management in a fast-paced environment. Proven success in negotiating payment plans and handling difficult customer conversations. Experience: working with QuickBooks, ERP systems, or CRM-based collection tools. Familiarity with ETIMS compliance, reconciliation processes, and debt follow-up reporting.