Front Desk Receptionist
AI job insight
3rd Park Hospital in Nairobi is hiring a full-time Front Desk Receptionist to welcome patients, handle calls, WhatsApp, email and social media enquiries, schedule appointments and process payments, invoices, M-Pesa and insurance paperwork. The role requires a diploma or degree in Front Office, Hospitality or Business plus 2+ years of reception experience.
- Full-time, on-site role in Nairobi
- Welcoming patients, calls, WhatsApp, email and social media enquiries
- Scheduling appointments and managing the doctor's diary
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3rd Park Hospital in Nairobi is hiring a full-time Front Desk Receptionist to welcome patients, handle calls, WhatsApp, email and social media enquiries, schedule appointments and process payments, invoices, M-Pesa and insurance paperwork. The role requires a diploma or degree in Front Office, Hospitality or Business plus 2+ years of reception experience.
- Full-time, on-site role in Nairobi
- Welcoming patients, calls, WhatsApp, email and social media enquiries
- Scheduling appointments and managing the doctor's diary
- Processing payments, invoices, M-Pesa and insurance paperwork
- Training on treatment packages and pricing provided
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in hospitality, retail, restauranteThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Front Desk Receptionist evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to 3rd Park Hospital and the role in Nairobi.
- Add concrete examples related to hospitality, retail, restaurante, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-11-10.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-11-10
- HighThe post may mention payment. Verify directly with the official source before continuing.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Front Desk Receptionist role in hospitality, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research 3rd Park Hospital before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Title: Front Desk Receptionist
Date Posted: 06/11/2026
Job Type: Full Time
Job Level: Middle
Employer: 3rd Park Hospital
Industry: Administration
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 10/11/2026
Administration Jobs, 3rd Park Hospital Jobs. Responsible for welcoming patients and visitors, answering phone calls, booking appointments, handling enquiries, and keeping reception records up to date. Requires a certificate or diploma in Front Office Management, Business Administration with 2+ years’ reception experience. This is a full-time, on-site position based in Nairobi.
Key Responsibilities
- Welcome patients and run the front desk with warmth and discretion Handle calls, WhatsApp, email and social media enquiries promptly Schedule and confirm appointments; manage the doctor’s diary Explain treatment packages and pricing (training provided)
- Process payments, invoices, M-Pesa and insurance paperwork; daily cash-up Maintain patient files and clinic database Keep reception and waiting area immaculate
Qualifications
- Diploma/degree in Front Office, Hospitality, Business or related
- 2+ years’ reception experience, ideally in a private clinic, spa, hotel or premium retail Impeccable grooming and presentation
- Excellent spoken and written English; Swahili essential; other languages a plus
- Confident with computers, booking systems and social media Discreet, organised, calm under pressure