Job in Kenya
Presales & Technical Engineer (ManageEngine & Zoho Solutions)
AI job insight
AI job insight
NSI RAI Limited is hiring a full-time Presales & Technical Engineer in Kenya to support ManageEngine and Zoho solution sales and deployments. The role covers discovery, demonstrations, solution design, implementation, integrations, customer training, and L1/L2 support; applications close on 15 November 2026.
- Full-time role focused on ManageEngine and Zoho presales, implementation, and support.
- Involves discovery, demos, solution architecture, BOQs, RFP/RFQ responses, and POCs.
- Covers Active Directory, Microsoft 365, Azure AD, migrations, workflows, automation, and UAT.
Source BrighterMonday Kenya
Salary KSh 45,000 - 60,000
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CountyNot specifiedCityNot specifiedContractFull TimePosted2026-10-28Close date2026-11-15ExperienceNot specifiedSourceBrighterMonday KenyaSalaryKSh 45,000 - 60,000AddressKenya
presales engineertechnical engineerManageEngineZoho solutionsIT engineeringKenyafull timesolution consultingtechnical supportimplementationsalessecurity
AI summary
NSI RAI Limited is hiring a full-time Presales & Technical Engineer in Kenya to support ManageEngine and Zoho solution sales and deployments. The role covers discovery, demonstrations, solution design, implementation, integrations, customer training, and L1/L2 support; applications close on 15 November 2026.
- Full-time role focused on ManageEngine and Zoho presales, implementation, and support.
- Involves discovery, demos, solution architecture, BOQs, RFP/RFQ responses, and POCs.
- Covers Active Directory, Microsoft 365, Azure AD, migrations, workflows, automation, and UAT.
- Provides Level 1 and Level 2 technical support, troubleshooting, training, and health checks.
- Salary: KSh 45,000–60,000.
- Application deadline: 15 November 2026.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KSh 45,000 - 60,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, security, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in KenyaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Presales & Technical Engineer (ManageEngine & Zoho Solutions) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to NSI RAI Limited and the role in Kenya.
- Add concrete examples related to sales, security, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-11-15.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-11-15
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Presales & Technical Engineer (ManageEngine & Zoho Solutions) role in sales, security?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Kenya under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research NSI RAI Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
We are looking for a highly motivated and customer-focused
Presales & Technical Engineer
to join our growing team. This role is ideal for a professional who combines strong technical expertise with excellent customer engagement skills.
As a Presales & Technical Engineer, you will play a critical role in supporting the sales process through technical consultations, solution demonstrations, proof-of-concept deployments, solution design, implementation, customer training, and post-sales support. You will work closely with both customers and internal teams to ensure successful deployment and adoption of
ManageEngine
and
Zoho
solutions.
Key Responsibilities
- Presales & Solution Consulting
- Conduct discovery sessions to understand customer business and technical requirements.
- Deliver compelling product demonstrations and technical presentations for ManageEngine and Zoho solutions.
- Design and recommend solutions that align with customer needs and business objectives.
- Develop solution architectures, technical proposals, and Bills of Quantities (BOQs).
- Prepare responses to RFPs, RFQs, and technical questionnaires.
- Conduct Proof of Concepts (POCs) and pilot implementations.
- Provide technical support throughout the sales cycle to assist in successful deal closures.
- Implementation & Deployment
- Install, configure, and implement ManageEngine and Zoho solutions according to customer requirements.
- Integrate solutions with Active Directory, Microsoft 365, Azure AD, and third-party applications.
- Perform system migrations, upgrades, and configuration enhancements.
- Configure workflows, automation, dashboards, reports, and access controls.
- Support User Acceptance Testing (UAT) and go-live activities.
- Technical Support & Customer Success
- Provide Level 1 and Level 2 technical support to customers.
- Troubleshoot application, database, and integration-related issues.
- Conduct system health checks and performance assessments.
- Deliver end-user and administrator training sessions.
- Provide best-practice recommendations and solution optimization guidance.
- Escalate complex issues to vendors when necessary and ensure timely resolution.
- Health Checks & Optimization
- Review system performance, resource utilization, and user adoption metrics.
- Assess security configurations, compliance settings, and backup strategies.
- Prepare comprehensive health-check reports and improvement recommendations.
- Help customers maximize value and return on investment from deployed solutions.
- Qualifications & Experience
- Bachelor's degree in information technology, Computer Science, Telecommunications, or a related field.
- 2-5 years of experience in Presales Engineering, Technical Consulting, Systems Engineering, or a similar role.
- Hands-on experience implementing and supporting ManageEngine and/or Zoho solutions.
- Strong knowledge of:
- Windows Server and Linux environments
- Active Directory and Azure Active Directory
- Microsoft 365
- PostgreSQL, MySQL, and Microsoft SQL Server databases
- Experience conducting technical demonstrations, workshops, and Proof of Concepts (POCs).
- Understanding of IT Service Management (ITSM), Endpoint Management, Identity Management, Cybersecurity, IT Operations Management, Observability, and CRM solutions.
- Relevant certifications in ManageEngine, Zoho, Microsoft Technologies, or ITIL will be an added advantage.
- Key Competencies
- Excellent presentation and product demonstration skills.
- Strong solution design and technical architecture capabilities.
- Analytical thinking and advanced troubleshooting skills.
- Strong customer service and relationship management skills.
- Project implementation and deployment experience.
- Ability to work independently and as part of a collaborative team.
- Excellent verbal and written communication skills.
- What Success Looks Like
- The successful candidate will:
- Deliver impactful product demonstrations that address customer challenges and requirements.
- Successfully deploy and maintain ManageEngine and Zoho solutions.
- Achieve high levels of customer satisfaction through exceptional technical support.
- Conduct regular health checks and optimization reviews for customer environments.
- Contribute to business growth by supporting successful sales engagements and customer retention.
- What We Offer
- Competitive salary package.
- Performance-based incentives.
- Professional development and certification opportunities.
- Exposure to leading enterprise IT and business software solutions.
- A collaborative, innovative, and growth-oriented work environment.
- Opportunities for career advancement and continuous learning.
- How to Apply
- Interested candidates should submit their
- CV and Cover Letter
- to
- [email protected]
- with the subject line:
- Application Deadline:
- 15th November 2026
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-10-28.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.