Warehouse Dispatch & Operations Coordinator
AI summary
A hands-on warehouse role with a leading tiles and bathroom accessories retailer on Ngong Road, Nairobi. The coordinator will manage real-time order picking, dispatch, loading supervision, stock control and customer collection support, using SAP/WMS. Salary is KES 33,000 plus bonuses and benefits.
- Hands-on floor role, not desk-based
- KES 33,000 plus bonuses and benefits
- 2+ years warehouse/dispatch experience required
- SAP or WMS experience needed
- Forklift experience is an added advantage
- Diploma in Supply Chain, Logistics or related field
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists 33,000 + (Bonuses + Other Benefits). Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, factoryThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Warehouse Dispatch & Operations Coordinator evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Kenya employer and the role in Not specified.
- Add concrete examples related to sales, retail, factory, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from GAP Recruitment Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- GAP Recruitment Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- MediumThe employer is not clearly identified in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Warehouse Dispatch & Operations Coordinator role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Kenya employer before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Our client is a leading retailer of ceramic floor and wall tiles, sanitary ware, bathroom accessories, taps, basins, baths, and related building products.
They are looking for a highly energetic and hands-on
Warehouse Dispatch & Operations Coordinator
to oversee the smooth flow of customer orders from the showroom to dispatch while ensuring efficient day-to-day warehouse operations.
This is
not a desk-based role.
You'll spend most of your day on the warehouse floor receiving customer orders in real time through the warehouse order management system, coordinating picking and loading, supervising warehouse assistants, interacting with customers collecting orders, and ensuring every order is dispatched accurately, safely, and on time.
The ideal candidate thrives in a busy, customer-focused environment where teamwork, urgency, and excellent service are essential.
Key
Responsibilities
- Receive customer orders in real time through the warehouse order management system and coordinate immediate picking and dispatch.
- Supervise warehouse assistants and loaders to ensure customer orders are picked, verified, and loaded accurately.
- Coordinate the safe loading of tiles, sanitary ware, and other products onto customer and company vehicles.
- Verify quantities and product specifications before dispatch to ensure order accuracy.
- Work closely with the showroom sales team to ensure prompt fulfilment of customer orders.
- Provide professional and courteous support to customers collecting their purchases.
- Organize warehouse stock to enable quick retrieval and efficient use of storage space.
- Maintain high standards of housekeeping, cleanliness, and workplace safety throughout the warehouse.
- Receive and inspect incoming stock, ensuring products are stored correctly.
- Conduct cycle counts and participate in periodic stock takes, reporting any discrepancies.
- Update stock movements and warehouse transactions in SAP or the warehouse management system.
- Ensure compliance with warehouse procedures, safety standards, and the proper use of PPE.
- Operate a forklift safely where required.
- Support the Warehouse Supervisor in the day-to-day management of warehouse operations and deputize when required.
- Qualifications &
Experience
- Diploma in Supply Chain Management, Logistics, Business Administration, or a related field.
- Minimum of
- 2 years'
- in warehouse dispatch, logistics, or warehouse operations within a busy retail, FMCG, hardware, building materials, or hospitality environment.
- coordinating high-volume customer order fulfilment and dispatch operations.
- supervising warehouse assistants or loading teams.
- Forklift operating
- will be an added advantage.
- Working knowledge of SAP or another Warehouse Management System.
- Good computer skills, including Microsoft Office.
- Strong leadership, planning, and organizational skills.
- Excellent communication and customer service skills.
- Physically fit and comfortable working on the warehouse floor throughout the day.
- Able to multitask, prioritize effectively, and perform well under pressure.
- Who Will Excel in This Role?
- We're looking for someone who:
- Thrives in a fast-paced, high-volume environment where every customer matters.
- Leads by example and enjoys working alongside the team on the warehouse floor.
- Has a strong sense of urgency and takes pride in ensuring orders are dispatched accurately and on time.
- Is passionate about delivering exceptional customer service, even behind the scenes.
- Communicates effectively and works collaboratively with colleagues across the warehouse and showroom.
- Is organized, dependable, and proactive in solving operational challenges.
- Enjoys being active and is comfortable working in a physically demanding environment.
- How to Apply
- If you thrive in a fast-paced environment, enjoy leading warehouse operations, and are passionate about delivering outstanding customer service through teamwork and operational excellence, we invite you to apply.
- Submit your CV no later than
- 13th August 2026
- .
- Only shortlisted candidates will be contacted.