Job in Kenya
Waiter / Waitress
CountyNairobiCityNairobiContractFull TimePosted2026-08-20Close dateNot specifiedExperience2 yearsSourceBrighterMonday KenyaSalaryKES 17,000
waiterwaitresshospitalitynairobiupper hillfull timefood and beveragecustomer serviceentry levelrestauranthospitalitycall_center
AI summary
Brites Management Services Limited is hiring a full-time Waiter / Waitress in Upper Hill, Nairobi. The role involves welcoming guests, taking orders, serving food and beverages, processing payments, and maintaining high standards of customer service, cleanliness, and food safety. The position offers a salary of KES 17,000 and requires a certificate or diploma in hospitality or a related field plus at least two years of experience.
- Full-time role in Upper Hill, Nairobi
- Salary of KES 17,000 per month
- Certificate or diploma in hospitality or related field required
- Minimum 2 years of restaurant or hospitality experience
- Interviews on a rolling basis until the position is filled
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KES 17,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in hospitality, call_center, no_experienceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Waiter / Waitress evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Brites Management Services Limited and the role in Nairobi.
- Add concrete examples related to hospitality, call_center, no_experience, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Waiter / Waitress role in hospitality, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Brites Management Services Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
- WAITER / WAITRESS
- Brites Management Services Limited
- Food Services & Catering
- Today
- Easy apply
- New
- Nairobi
- Full Time
- Hospitality & Hotel
- Confidential
- Share link
- Share on WhatsApp
- Share on LinkedIn
- Share on Facebook
- Share on Twitter
- Share via SMS
- Job summary
- Welcome guests warmly and escort them to their tables where necessary.
- Min Qualification:
- Certificate
Experience
- Level:
- Entry level
- Length:
- 2 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Kenya
- Job descriptions &
- in a
- restaurant, hotel, café, or hospitality establishment.
- ·
- in customer service and food
- and beverage operations is highly desirable.
- ·
- Knowledge of restaurant service standards
- and dining etiquette.
- ·
- Excellent customer service and
- interpersonal skills.
- ·
- Strong communication and listening
- abilities.
- ·
- Professional appearance and well-groomed
- presentation.
- ·
- Ability to work efficiently in a
- fast-paced environment.
- HOW TO APPLY
- · If you meet the above qualifications,
- skills and
- share CV on recruitment@britesmanagement.com
- · Interviews will be carried out on a
- rolling basis until the position is filled.
- · Only the shortlisted candidates will be
- contacted.
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job
Requirements
- JOB TITLE
- WAITER / WAITRESS
- NATURE OF JOB
- FULL TIME
- INDUSTRY
- HOSPITALITY
- SALARY
- KSHS.17,000
- JOB LOCATION
- UPPER HILL
- DUTIES AND
Responsibilities
- Customer
- Service
- ·
- Welcome
- guests warmly and escort them to their tables where necessary.
- ·
- Present
- menus, explain menu items, daily specials, and answer customer inquiries.
- ·
- Provide
- attentive, friendly, and professional service throughout the customer’s dining
- experience.
- ·
- Handle
- customer requests, concerns, and complaints professionally and escalate issues
- when necessary.
- ·
- Ensure
- guests feel valued and receive prompt service at all times.
- Order Taking and Service
- ·
- Accurately
- take food and beverage orders and communicate them effectively to the kitchen
- and bar teams.
- ·
- Serve
- food and beverages in a timely and professional manner.
- ·
- Check
- on guests during their meals to ensure satisfaction and address any additional
- needs.
- ·
- Clear
- tables promptly and prepare them for incoming guests.
- ·
- Process
- customer bills and payments accurately according to company procedures.
- Restaurant Operations
- ·
- Set up
- dining areas before service, including arranging tables, chairs, cutlery,
- glassware, and other dining essentials.
- ·
- Maintain
- cleanliness and organization of the dining area, service stations, and assigned
- sections.
- ·
- Assist
- with opening and closing duties as assigned.
- ·
- Ensure
- compliance with restaurant standards and operational procedures.
- ·
- Support
- team members during busy periods to ensure smooth service delivery.
- Food Safety and Hygiene
- ·
- Maintain
- high standards of personal hygiene and professional appearance.
- ·
- Follow
- food safety, hygiene, and sanitation guidelines at all times.
- ·
- Ensure
- food and beverages are handled and served according to established health and
- safety standards.
- ·
- Report
- any safety concerns, equipment issues, or hazards promptly.
- Teamwork and Communication
- ·
- Work
- collaboratively with kitchen staff, bartenders, supervisors, and fellow service
- team members.
- ·
- Communicate
- effectively to ensure efficient service and customer satisfaction.
- ·
- Attend
- staff meetings and training sessions as required.
- ·
- Contribute
- positively to a team-oriented work environment.
- KEY REQUIREMENT SKILLS AND QUALIFICATION
- ·
- Certificate or Diploma in Hospitality
- Management, Food & Beverage Service, Hotel Management, or a related field.
- ·
- Minimum of 2 years of
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-08-25.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.