Travel Consultant
AI summary
Tembo Wild Limited is hiring a Travel Consultant in Nairobi to design and implement luxury African travel experiences. The role involves bespoke itinerary planning, client consultation, vendor coordination, and 24/7 on-call guest support. A degree in Travel, Tourism, or Hospitality Management and at least 3 years of experience are required.
- Design bespoke luxury itineraries and new travel products for African destinations.
- Coordinate with high-end hotels, airlines, drivers, and guides for seamless trips.
- Provide 24/7 on-call concierge support to traveling clients.
- Requires a degree in Travel, Tourism, or Hospitality Management.
- Minimum 3 years of professional experience and KCSE C+ and above.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in driver, sales, hospitalityThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Travel Consultant evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Tembo Wild Limited and the role in Nairobi.
- Add concrete examples related to driver, sales, hospitality, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Travel Consultant role in driver, sales?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Tembo Wild Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- Travel Consultant
- BrighterMonday Consulting
- Hospitality & Leisure
- 1 month ago
- Easy apply
- Nairobi
- Full Time
- Tourism & Travel
- Confidential
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- Job summary
- The Tour Consultant is responsible for the visionary planning, development, and seamless implementation of Tembo Wild’s luxury tourism products.
- Min Qualification:
- Bachelors
Experience
- Level:
- Mid level
- Length:
- 3 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Kenya
- Job descriptions &
- Minimum of 3 years of professional
- in the tours and travel industry.
- ● Subject Matter Expertise
- : Previous management and tourism
- with deep knowledge of relevant destinations, attractions, and travel logistics is mandatory.
- ● Communication Mastery:
- Exceptional written and verbal English skills; the ability to communicate with sophistication and clarity to high -net -worth international clients.
- ● Operational Accuracy:
- Meticulous attention to detail and strong numerical literacy ("good with figures") for tour costing and administration.
- ● Tech Proficiency:
- Advanced skills in Microsoft Office (Excel and Word) and familiarity with travel industry platforms.
- ● Project and Research Skills:
- Strong research abilities and proven project management skills.
- ● Customer Excellence:
- A high -level commitment to premium customer service.
- ● Passion for the
- Industry:
- A genuine and demonstrable interest in the travel landscape and the art of outdoor adventure.
- Desirable Competencies
- ● Project Management
- Previous
- overseeing complex tasks or travel projects from inception to completion.
- ● Analytical Research Skills:
- Proven ability to source, synthesize, and present information to support business development and bespoke travel planning.
- ● Linguistic Skills:
- Proficiency in multiple foreign languages is a significant asset.
- Role Dynamics and Travel
Requirements
Location: Nairobi
Company: Tembo Wild Limited
About Tembo Wild Limited
Tembo Wild Limited is a premier destination management company specializing in luxury travel experiences across Africa. We offer highly customized vacations tailored to the unique needs of families, couples, groups, and solo travelers. At Tembo Wild, we pride ourselves on the deep personal connection we build with our clients – spending time to understand their specific interests to ensure every trip we design is truly exceptional.
About the Role
The Tour Consultant is responsible for the visionary planning, development, and seamless implementation of Tembo Wild’s luxury tourism products. In this role, you will act as a travel architect – devising sophisticated travel options and managing complex logistics by coordinating with high end hotels, airlines, and ground transport providers. As a specialist in African travel, you will provide expert guidance to clients, recommending premier destinations and the most efficient modes of travel. Whether suggesting an exclusive escorted tour or designing a complex, tailor -made itinerary, the Tour Consultant ensures that every separate element of a client’s journey fits together perfectly to deliver a life -changing travel experience.
Duties and
● Destination Insights:
To ensure our guests receive a truly bespoke experience, there may be periodic opportunities to conduct site visits and property inspections. These engagements are scheduled strategically to align with our destination priorities and the continued growth o f our luxury portfolio.
● Operational Flexibility:
As a luxury service provider, this role requires the ability to handle time -sensitive client needs and "on -call" emergencies outside of standard business hours.
● Fast - Paced Environment:
Ability to manage complex logistics and high -pressure situations with grace and professional composure.
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Responsibilities
- Curate bespoke tour itineraries in direct response to client inquiries, ensuring each journey is uniquely tailored to their specific interests and luxury standards.
- Design and innovate new travel products to expand the company’s portfolio, identifying unique experiences that align with the Tembo Wild brand.
- Assist in the creative evolution of existing trips , refining routes and activities to ensure they remain fresh and transformational.
- Expertly compute costs for customized tours , ensuring high -value pricing that is accurate and sustainable.
- Respond to luxury travel inquiries with exceptional professionalism, whether via phone or written correspondence, acting as an expert advisor on African destinations.
- Provide insightful travel advice , guiding clients on the best destinations, travel timing, and logistics to match their personal preferences.
- Convert inquiries into confirmed bookings by building trust and demonstrating deep knowledge of the African tourism landscape.
- Manage bookings with external service providers , including premier hotels, specialized drivers, and professional guides.
- Coordinate complex travel elements , including ground transport and internal flights, to create a seamless experience.
- Act as a key liaison between the company and our network of high -end suppliers to maintain service excellence.
- Serve as the primary point of contact for guests while they are traveling, providing a high -touch "concierge" style of service.
- Provide 24/7 on - call support to handle issues or emergencies outside of normal office hours.
- Maintain professional flexibility to assist with any additional tasks or projects required by management to ensure business success.
- Academic Background:
- Secondary
Education
- A minimum grade of C+ in KCSE.
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