Training & Administration Coordinator

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• Customer

Experience

• Partners (CXP) is a customer
• consultancy helping organisations design better customer and stakeholder experiences through CX strategy, process improvement, Voice of Customer systems and operational CX solutions.
• We also provide specialised recruitment and talent solutions, helping organisations identify, shortlist and connec...
• Training & Administration Coordinator
• Job Type
• Full Time
• ,
• Onsite
• Qualification
• BA/BSc/HND
• ,
• Diploma
• 1 - 2 years
• Location
• Nairobi
• Job Field
• Administration / Facilities
• ,
• in administration, training coordination, education, marketing or a similar role.
• Strong organisational and time-management skills.
• Excellent written and verbal communication skills.
• High attention to detail and accuracy, particularly when handling examinations and confidential documents.
• Ability to work independently and manage multiple priorities.
• Proficiency in Microsoft Office applications.
• Good understanding of social media and digital communication.
• Ability to maintain confidentiality and handle sensitive information professionally.
• ADDED ADVANTAGE
• working in a training, education, professional body or examination environment.
• coordinating examinations or assessments.
• with online learning or training management platforms.
• in social media management and digital marketing.
• in graphic design skills and proficiency in Canva and/or Adobe Creative Suite.
• Check how your CV aligns with this job
• Method of Application
• Interested candidates should send their
• CV and cover letter in PDF format only
• to:
• CustomerExperiencePartners.KE@outlook.com
• Email Subject: Training & Administration Coordinator – Application
• Applications will be reviewed on a rolling basis
• , and the position may be filled before the closing date.
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Education

• / Teaching / Training
• Salary Range
• KSh 30,000 - KSh 50,000/month
• Our client, a leading professional
• and training institution, is seeking to recruit a
• Training & Administration Coordinator
• to support the smooth coordination of training programmes, examinations and day-to-day administrative operations.
• The ideal candidate should be
• highly organised, detail-oriented, proactive and creative
• , with the ability to manage multiple
• or a related field
• .
• At least
• 2 years' relevant

Responsibilities

• while maintaining confidentiality and accuracy.
• KEY
• Training & Examination Coordination
• Coordinate the administration and logistics of training programmes from planning through to completion.
• Prepare, organise and distribute examinations and assessment materials.
• Coordinate the collection, handling and secure filing of completed examination papers and related documents.
• Communicate with trainers, facilitators and participants regarding training programmes and examinations.
• Maintain accurate training and examination records.
• Follow up on training schedules, participant

Requirements

• and other programme-related activities.
• Support the smooth running of training sessions and examinations.
• Administration & Office Support
• Manage filing, documentation, correspondence and office records.
• Schedule meetings, prepare agendas and take minutes where required.
• Follow up on action points and administrative tasks.
• Assist with day-to-day office coordination and ensure administrative activities are completed efficiently.
• Support procurement and coordination of training and office materials where required.
• Handle routine communication with clients, participants, trainers and other stakeholders professionally.
• Marketing & Creative Support
• Support the promotion of training programmes and events through digital and other communication channels.
• Support the management of social media and digital communication activities.
• Assist with updating training programme information and promotional materials.
• Bachelor's degree/Diploma in
• Business Administration, Marketing, Communications,