Total Rewards Associate
AI summary
Britam is hiring a Total Rewards Associate in Nairobi to manage monthly payroll processing, statutory compliance, third-party payments, and benefits administration across the Group. The role requires a BA/BSc/HND, a professional certificate, and 2–4 years of experience in HR or payroll operations.
- Full-time role within Britam's Total Rewards team
- Covers payroll, statutory compliance, and third-party payments
- Requires 2–4 years of relevant HR/payroll experience
- Based in Nairobi, Kenya
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in retail, internship, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Total Rewards Associate evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Britam and the role in Not specified.
- Add concrete examples related to retail, internship, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Total Rewards Associate role in retail, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Britam before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt,
contact us
Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Ban...
Total Rewards Associate
Job Type
Full Time
Qualification
BA/BSc/HND
,
Professional Certificate
Experience
- 2 - 4 years
- Location
- Nairobi
- Job Field
- Human Resources / HR
- and qualifications required
- Bachelor's Degree in Human Resources, Finance, Business Administration, or a related field.
- Professional qualification in Finance or HR (e.g. CHRP, CPA, or equivalent).
- 2-4 years'
- in payroll administration, with demonstrated responsibility for the monthly payroll processing cycle and statutory filings.
- Working knowledge of Kenyan statutory deduction
- processing payroll for a workforce of 500+ employees across multiple entities.
- Exposure to FA payroll and commission deduction administration in an insurance or financial services environment.
- Familiarity with GL reconciliation processes and payroll-to-Finance reporting.
- Prior
- in a structured HR Shared Services or Total Rewards team.
- Technical/ Functional competencies:
- Payroll processing and statutory deduction administration - Kenya and Group entities.
- Statutory compliance execution
- FA payroll and scheme administration
- Third-party payment processing
- Payroll-to-Finance reconciliation support
- HRIS and payroll ERP module administration
- MS Office - intermediate to advanced Excel (payroll reconciliation, variance summaries); Word and Outlook proficiency.
- Check how your CV aligns with this job
- Method of Application
- Interested and qualified? Go to
- Britam on britam.taleo.net
- to apply
- Build your CV for free.
- Download in different templates.
Job Purpose
The Total Rewards Associate is responsible for the accurate and timely execution of monthly payroll processing, statutory payment administration, third-party payment coordination, and
Benefits
scheme operational support for all staff and Financial Advisors across the Group. The role is the operational engine of the Total Rewards team, ensuring that every payroll input is correctly captured, every statutory obligation is met, every third-party payment is processed on schedule, and every employee and FA query is handled professionally.
Key
administration, and payment timelines; escalate compensation and commission queries to the Total Rewards Analyst.
Administer the annual FA loan and scheme deduction data in the payroll system, ensuring accuracy against the register maintained by the Total Rewards Analyst.
Payroll Variance Analysis Support
Prepare a monthly payroll variance summary, comparing current month to prior month across all entities and submit to the Total Rewards Analyst for analytical review and commentary.
Flag movements that appear anomalous e.g. unusual salary changes, unrecognized deductions, unexpected joiner or leaver counts at the point of preparation.
This first-pass commentary is the Analyst's starting point for the formal variance analysis submitted to the Supervisor, the Associate's active engagement with the data improves the quality of the full analysis.
Payroll Document Management
Ensure all monthly payroll records, variation files, payroll run reports, statutory payment evidence, reconciliations, and sign-off documentation are fully signed off and filed securely in the designated payroll folder on the day of completion.
Prepare and submit the monthly payroll filing schedule to the Supervisor; coordinate the transfer of physical / electronic documents to the registry by the approved schedule.
Maintain the payroll document register; ensure all records are retrievable for audit and management requests within the agreed turnaround time.
Support internal and external payroll audits; retrieving records, compiling documentation, and confirming completeness of payroll files as directed by the Supervisor.
Payroll Query Management
Serve as the first point of contact for routine employee payroll queries; deduction queries, payslip requests, P9 questions, and benefit deduction confirmations, resolving within the agreed SLA.
Escalate complex payroll queries the Senior Total Rewards Analyst with a clear summary of the issue.
Maintain a query log; track open items to resolution; report recurring query themes to the Supervisor monthly.
Any other duties that may be assigned from time to time
Knowledge,
Responsibilities
- Monthly Payroll Processing
- Receive monthly payroll variation data from all stakeholders (HR, Finance, FA Operations, BU HR teams); sense-check data for accuracy and correct format before acceptance.
- Return incomplete or incorrect variation files to originators with clear written guidance on what requires correction; follow up to obtain corrected files within the processing timeline.
- Upload all approved monthly variation data into the payroll ERP module accurately and on schedule.
- Perform pre-payroll processing checks, verifying that all inputs have been captured, that deductions are calculating correctly, and that the payroll is ready for the Senior Total Rewards Analyst review.
- Extract post-payroll reports and prepare voluntary and statutory payment files for Finance; PAYE, SHIF, NSSF, SACCO savings, staff loans, and other deductions for review and approval.
- Send approved post-payroll files to Finance and follow up to confirm payment processing within statutory deadlines.
- Prepare monthly payroll reconciliations, balance sheet accounts and bank account reconciliations and submit to the Senior Total Reward Analyst for review and approval before sharing with Finance.
- Statutory Compliance Administration
- Log onto all applicable statutory online platforms; file monthly returns for NSSF, SHIF, and other applicable deductions per jurisdiction, within regulatory deadlines.
- Prepare and share e-slips with Finance for payment of statutory liabilities immediately following payroll approval.
- Monitor the validity of all statutory compliance certificates (NSSF, SHIF, NITA, and others); initiate the renewal process ahead of expiry and track through to receipt of the renewed certificate.
- Conduct KRA PIN verification for all new staff and FA joiners; update the PIN register in the payroll ERP system promptly.
- Manage SHIF card contribution queries, investigating missing deductions, liaising with the relevant authority, and confirming resolution within the agreed SLA.
- Implement notified legislative changes affecting payroll and statutory deductions promptly upon instruction from the Supervisor.
- Third-Party Payments & Schedules
- Prepare accurate and timely monthly schedules for all third-party payroll deductions; SACCO savings, bank loan deductions, pension contributions, insurance premiums, and any other authorized deductions and submit to Finance for payment by the due date.
- Follow up with Finance on all pending third-party payments; obtain and file payment confirmations.
- Prepare out-of-payroll payment files as directed, loan cash cover, cashier bonds, final dues, Directors' fees, FA payments, and off-cycle salary advances and submit to the Supervisor for approval before passing to Finance.
- FA Payroll & Scheme Administration
- Prepare and share the monthly FA payroll register summary with the Total Rewards Analyst for commission validation.
- Process routine FA payroll deductions and scheme updates in the payroll system as directed by the Total Rewards Analyst.
- Respond to daily FA phone, email, and walk-in queries related to payroll deductions,
Requirements
- - NSSF, SHIF, HELB, Housing Levy, NITA.
- Proficiency in payroll ERP systems and statutory online platforms (iTax, NSSF portal, SHIF portal).
- Understanding of the payroll maker role within an internal controls framework.