TikTok & Instagram Live Moderator (Live Commerce Host)
AI job insight
Hotpoint Appliances Limited is seeking an entry-level Live Moderator in Nairobi to host TikTok and Instagram shopping sessions, demonstrate products, manage promotions, and engage viewers through purchase. The role reports to the E-Commerce Lead and supports the B2C and Online divisions.
- Host simultaneous TikTok and Instagram Live sales sessions
- Engage viewers in real time and support completed orders
- Use flash deals, countdowns, giveaways, and live Q&A
Similar jobs
More roles you may want to review before you leave.AI summary
Hotpoint Appliances Limited is seeking an entry-level Live Moderator in Nairobi to host TikTok and Instagram shopping sessions, demonstrate products, manage promotions, and engage viewers through purchase. The role reports to the E-Commerce Lead and supports the B2C and Online divisions.
- Host simultaneous TikTok and Instagram Live sales sessions
- Engage viewers in real time and support completed orders
- Use flash deals, countdowns, giveaways, and live Q&A
- Minimum one year of experience and a diploma
- Closes on November 10, 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, no_experienceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest TikTok & Instagram Live Moderator (Live Commerce Host) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Hotpoint Appliances Limited and the role in Nairobi.
- Add concrete examples related to sales, retail, no_experience, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from CampusBiz Careers; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-11-10.
Source and safety check
- CampusBiz Careers
- Original source link available
- Application method is clear
- Deadline is available: 2026-11-10
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this TikTok & Instagram Live Moderator (Live Commerce Host) role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Hotpoint Appliances Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Entry Level
TikTok & Instagram Live Moderator (Live Commerce Host)
Hotpoint Appliances
Nairobi
Overview
Posted 3 hours ago
Experience
Min. 1 Year
Min. Education level:
Diploma
Specialism:
Digital or Social Media
/
Editorial, Multimedia or Print Production
/
Journalism & Communication
/
Sales or Marketing
Deadline:
Tuesday, November 10, 2026
--- External Advertisement ---
Vacancy Description
Entry Level
Nairobi
Posted 3 hours ago
Closes:
November 10, 2026
Can you bring the energy, show off amazing products and keep viewers hooked until they hit “Order now”? Hotpoint is looking for a confident TikTok & Instagram Live Moderator to host lively shopping sessions, answer questions and turn every LIVE into a can’t-miss show.
Hotpoint Appliances Limited has an exciting career opportunity in the B2C Department. We are seeking for talented, dynamic, self-driven and results oriented individual who is committed to excellent performance and participating in our growth strategy.
Job Title
: TikTok & Instagram Live Moderator (Live Commerce Host)
Reports to
: E-Commerce Lead
Department
: B2C
Location: : Nairobi
1 to 3 years of experience hosting live streams, presenting or selling on camera (TikTok Live, Instagram Live, radio, TV or events).
Sales experience in retail, live commerce or telesales; electronics or home appliances is an advantage.
A portfolio of live sessions or short-form videos hosted by the candidate.
---- External Advertisement ----
Login to Apply
You need to be logged in to apply for this job.
Don't have an account?
Register & Apply Now
×
Is this your next job?
Click here if you're feeling lucky!
Not for you? Share with a friend on...
X
Telegram
Copy
View more jobs at Hotpoint Appliances →
---- External Advertisement ----
Follow CampusBiz on
Telegram
Twitter/X
Job Purpose
Host Hotpoint’s TikTok and Instagram Live sales sessions, turning live viewers into paid, correctly captured orders. The role owns the live experience end to end, from preparing the product story and engaging viewers in real time to handing confirmed buyers to Finance and the Online team for order placement.
It also feeds Hotpoint’s short-form content on TikTok and Instagram Reels, making Live a core revenue channel for the Online division.
Job Responsibility and Accountability
Host scheduled TikTok and Instagram Live sales sessions (streamed simultaneously, typically 3 hours each), keeping energy and pace high for the full session.
Demonstrate products clearly: key features, benefits, sizes, use cases, warranty, delivery and payment terms.
Run in-session sales mechanics: flash deals, countdowns, limited-stock calls, giveaways and live Q&A, in line with the approved offer sheet.
Respond to viewer comments by name in real time, handle objections and keep viewers watching through to purchase.
Confirm each session’s product line-up, prices, stock and offers with the Online team at least 24 hours before going live.
Prepare a run-of-show for every session: product order, talking points, offers and call-to-action timing.
Set up and test the live kit (phone, lighting, microphone, connectivity) at least 30 minutes before every session.
Create teaser Reels and TikToks to promote upcoming Lives and repurpose live highlights within 48 hours of each session
Guide buyers through the in-live payment process (Till Number) and capture the customer and delivery details needed for each order.
Pass every payment to Finance for real-time confirmation and hand confirmed buyers to the Online team for order placement.
Moderate comments during and after sessions: remove spam, flag complaints and escalate service issues to the contact center within the same working day.
Share a post-session report within 24 hours of each Live: viewers, peak concurrent viewers, engagement, orders and revenue.
Recommend improvements to session format, timing and offers based on results, as part of a monthly Live performance review.
Any other duties assigned by the Manager as and when required.
Qualifications
- Diploma or degree in Marketing, Communications, Media, Journalism or a related field.
- Certificate in digital or social media marketing is an advantage.