Job in Kenya
Ticketing Personnel
CountyNairobiCityNot specifiedContractFull TimePosted2026-09-10Close dateNot specifiedExperience2 yearsSourceBrighterMonday KenyaSalaryKSh 30,000 - 45,000
ticketingairline reservationstravel agentNairobifull timetourismGalileo GDScustomer servicehospitalitymid levelcall_centerdomestic
AI summary
Norine Forbes Safaris Limited is hiring a full-time Ticketing Personnel in Nairobi to handle domestic and international flight reservations, ticket issuance, reissues, refunds, cancellations, and itinerary changes. The role pays KSh 30,000 - 45,000 and requires a Diploma in Travel & Tourism or IATA plus 2 years of airline ticketing experience with Galileo or Amadeus GDS.
- Full-time Nairobi role, Monday to Friday 8 to 5, salary KSh 30,000 - 45,000
- Requires 2 years airline reservations and ticketing experience
- Strong working knowledge of Galileo and/or Amadeus GDS is essential
- Diploma or Certificate in Travel & Tourism or IATA required
- IATA-accredited travel agency experience is an added advantage
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KSh 30,000 - 45,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, domestic, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Ticketing Personnel evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Norine Forbes Safaris Limited and the role in Not specified.
- Add concrete examples related to call_center, domestic, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Ticketing Personnel role in call_center, domestic?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Norine Forbes Safaris Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
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Original source description
- Ticketing Personnel
- Norine Forbes Safaris Limited
- Hospitality & Leisure
- 2 weeks ago
- Easy apply
- New
- Kenya
- Full Time
- Tourism & Travel
- KSh
- 30,000 - 45,000
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- Job summary
- Norine Forbes Safaris Limited is looking for a competent and customer-focused Ticketing Personnel to join our team in Nairobi.
- The successful candidate will be responsible for handling domestic and international flight reservations, ticket issuance, reissues, refunds, cancellations, and itinerary changes.
- Min Qualification:
- Diploma
Experience
- Level:
- Mid level
- Length:
- 2 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Nairobi, Kenya
- Job descriptions &
- in airline reservations and ticketing.
- Strong working knowledge of
- Galileo and/or Amadeus GDS
- .
- Good understanding of fare rules, reissues, refunds, and cancellations.
- Excellent communication and customer service skills.
- Strong attention to detail and accuracy.
- Ability to work under pressure and meet ticketing deadlines.
- working in an IATA-accredited travel agency will be an added advantage.
- Monitoring ticketing deadlines and booking queues.
- Following up on airline schedule changes and communicating updates to clients.
- Liaising with airlines and suppliers where necessary.
- Preparing flight quotations and responding promptly to client inquiries.
- Maintaining accurate reservation and ticketing records.
- Providing professional and efficient customer service.
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job
Requirements
- Certificate or Diploma in Travel & Tourism, IATA, or a related field.
- Previous
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-09-27.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.