Testing & Repairs Officer
AI job insight
SunCulture Kenya Ltd is recruiting a full-time, on-site Testing & Repairs Officer in Nairobi. The role focuses on solar-product diagnostics and repairs, after-sales case management, quality assurance inspections and technical support, with a 28 October 2026 deadline.
- Full-time, on-site role with SunCulture Kenya Ltd in Nairobi.
- Diagnose and repair solar products, accessories and field returns.
- Perform quality assurance inspections and document corrective actions.
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SunCulture Kenya Ltd is recruiting a full-time, on-site Testing & Repairs Officer in Nairobi. The role focuses on solar-product diagnostics and repairs, after-sales case management, quality assurance inspections and technical support, with a 28 October 2026 deadline.
- Full-time, on-site role with SunCulture Kenya Ltd in Nairobi.
- Diagnose and repair solar products, accessories and field returns.
- Perform quality assurance inspections and document corrective actions.
- Resolve after-sales cases within a 48-hour turnaround.
- Interpret blueprints, schematics and wiring diagrams.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- PreferredPractical evidence in call_center, Engineering, Quality assuranceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Testing & Repairs Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to SunCulture Kenya Ltd and the role in Nairobi.
- Add concrete examples related to call_center, Engineering, Quality assurance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-10-28.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-10-28
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Testing & Repairs Officer role in call_center, Engineering?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research SunCulture Kenya Ltd before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
Job Title: Testing and Repairs Officer
Date Posted: 21/10/2026
Job Type: Full Time
Job Level: Middle
Employer: SunCulture Kenya Ltd
Industry: Engineering
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 28/10/2026
Engineering Jobs, SunCulture Jobs. Testing & Repairs Officer diagnosing and repairing solar products and accessories and conducting quality assurance inspections, requiring technical troubleshooting skills and ability to interpret blueprints, schematics and wiring diagrams, in a solar technology environment, on-site role.
Roles & Responsibilities
Ensure diagnosis and repair of all products and their accessories sent from the field and ensuring daily collection and transportation of all repaired items back to customers.
Evaluate all products returned as a result of an aftersale issue are within Warranty and if not advise the customer on the cost of repair.
Troubleshoot products both remotely and onsite to confirm if the product problem is a technical error or user error.
Identify solutions to resolve technical product design problems and escalate complex product issues
Research and interpret blueprints, schematics, and wiring diagrams to better troubleshoot all aftersale issues reported.
Complete quality assurance inspections, documenting corrective actions and ensure adequate amounts of quality certified products are ready for dispatch to customers
Set standards operation procedure for all product QA/QC, troubleshooting and repairs and ensure adherence.
Ensure proper communication, ticketing, and documentation of all aftersale issues
Generate daily, weekly, and monthly aftersale reports highlighting issues/ product default issues that need to be addressed from the manufacturer’s end.
Perform all aftersale product-related tasks assigned from time to time
Team Coordination
Collaborate closely with the aftersale engineering and call center teams to resolve all technical issues
Support the provision of training to the field technical teams on how to identify and resolve repair issues
Support the provision of training to field technical teams on how to instruct customers about process, usage, and maintenance.
Manage and resolve all aftersale issues within TAT of 48hrs from when product is received for repair
Develop positive and professional relationships with channel partners and service providers
Develop knowledge of all solar products and systems designed by SunCulture
Risk Management
Be proactive in identifying all product risks based on the aftersale issues reported daily.
Ensure the team is operating at full capacity to reduce aftersale issues and ask for extra manpower when needed to avoid burnout of team members.
Communicate and mitigate any risk factors that are encountered with the team while at work