Teller - Money Transfer, Forex & Remittance
AI summary
Kaziweza Limited is hiring a Teller for its Nairobi operations to handle foreign exchange, money remittance, and cash handling. The role involves frontline customer service, KYC/AML compliance, transaction processing in the Fabit system, and daily cash balancing. The position is entry level, full time, and offers a salary of KSh 30,000–45,000.
- Entry-level teller role in forex, remittance, and cash handling
- Salary KSh 30,000–45,000 per month
- Requires 1–2 years of teller experience in forex, Sacco, or mobile banking
- Full-time role based in Nairobi reporting to the Branch Manager
- Male candidates are encouraged to apply
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KSh 30,000 - 45,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Teller - Money Transfer, Forex & Remittance evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Kaziweza Limited and the role in Nairobi.
- Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- HighThe post may mention payment. Verify directly with the official source before continuing.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Teller - Money Transfer, Forex & Remittance role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Kaziweza Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
- Teller -Money Transfer, Forex & Remittance
- Kaziweza Limited
- Customer Service & Support
- Today
- Easy apply
- New
- Nairobi
- Full Time
- Banking, Finance & Insurance
- KSh
- 30,000 - 45,000
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- Job summary
- The Retail Sales & Service Officer (Teller) is responsible for providing frontline customer service in foreign exchange, money remittance, and cash handling operations.
- Min Qualification:
- Highschool
Experience
- Level:
- Entry level
- Length:
- 2 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Kenya
- Job descriptions &
- as a teller in a forex bureau, Sacco and Mobile Banking (MPESA)
- Required
- Operations, cash handling, banking, remittance, payments or financial-services operations. Previous supervisory, senior teller or team-lead
- is preferred.
- Required Skills / Competencies
- • Strong numerical and reconciliation skills; excellent attention to detail; cash-management skills; knowledge of transaction processing and internal controls; understanding of KYC and AML/CFT requirements;
- Other Specific
Requirements
About the Organization
Our client is a leading financial services organization committed to delivering secure, reliable, and customer-focused financial solutions. The organization values operational excellence, regulatory compliance, and exceptional customer service while fostering a high-performance workplace.
Position Title:
Teller -Money Transfer, Forex & Remittance
Department:
Operations
Job Level / Grade
: Entry Level
Number of Positions:
1
Work
Location:
Nairobi
Reporting To:
Branch Manager
• Ability to handle cash and sensitive financial information responsibly
Note: Male Candidates are encouraged to apply
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Job Purpose
The Retail Sales & Service Officer (Teller) is responsible for providing frontline customer service in foreign exchange, money remittance, and cash handling operations. The role ensures compliance with regulatory requirements, accuracy in transaction processing, effective customer support, and proper cash management, while upholding our client service standards.
Key
Responsibilities
- Buying and selling of currency to and from customers
- Collect documentation from new customers either original National ID or passport
- Register clients in the Fabit system for future transactions.
- Enter transactions in the Fabit system to record and issue computer generated receipts to customers after every transaction.
- Issue declaration forms to customers changing amounts exceeding one million Kenyan shillings and ensure that customer provide supporting evidence.
- Raise with the compliance/MLRO in case of a PEP customer before carrying out a transaction.
- Assist Western Union, MoneyGram and Fx customers to either send or receive money.
- Conduct proper Due diligence by ensuring customers fill in KYC forms capturing source & purpose of funds, the relationship between remitter & recipient, their contacts and residential address.
- Carry out Mpesa transactions for customers. Ensuring that Mpesa KYC is done.
- Balance currency and coin in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
- Do daily reports
- Minimum of O-level education.
- 1-2 Year