Teller – Forex & Remittance
AI summary
CDL Human Resource is hiring a Teller – Forex & Remittance in Nairobi to handle foreign exchange, remittance, M-Pesa, and cash management operations. The role requires O-level education, 1-3 years of teller experience, and strong KYC/AML compliance knowledge.
- Frontline forex, remittance, and cash handling role in Nairobi
- Requires O-level education and 1-3 years teller experience in forex bureau, Sacco, or mobile banking
- Involves Western Union, MoneyGram, and M-Pesa transactions with strict KYC/AML compliance
- Male candidates are encouraged to apply
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Teller – Forex & Remittance evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to CDL Human Resource and the role in Nairobi.
- Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobWeb Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobWeb Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- HighThe post may mention payment. Verify directly with the official source before continuing.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Teller – Forex & Remittance role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research CDL Human Resource before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
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Original source description
Job Purpose
The Retail Sales & Service Officer (Teller) is responsible for providing frontline customer service in foreign exchange, money remittance, and cash handling operations. The role ensures compliance with regulatory requirements, accuracy in transaction processing, effective customer support, and proper cash management, while upholding our client service standards.
Key
Responsibilities
- Forex
- Buying and selling of currency to and from customers
- Collect documentation from new customers either original National ID or passport
- Register clients in the Fabit system for future transactions.
- Enter transactions in the Fabit system to record and issue computer generated receipts to customers after every transaction.
- Issue declaration forms to customers changing amounts exceeding one million Kenyan shillings and ensure that customer provide supporting evidence.
- Raise with the compliance/MLRO in case of a PEP customer before carrying out a transaction.
- Remittance
- Assist Western Union, MoneyGram and Fx customers to either send or receive money.
- Conduct proper Due diligence by ensuring customers fill in KYC forms capturing source & purpose of funds, the relationship between remitter & recipient, their contacts and residential address.
- Carry out Mpesa transactions for customers. Ensuring that Mpesa KYC is done.
- Balance currency and coin in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
- Do daily reports
Requirements
- Minimum Qualifications
- Minimum of O-level education.
- 1-3 Year
- Ability to handle cash and sensitive financial information responsibly
- Note:
- Male candidates are encouraged to apply
Experience
- as a teller in a forex bureau, Sacco and Mobile Banking (MPESA)
- Required
- Operations, cash handling, banking, remittance, payments or financial-services operations.
- Required Skills / Competencies
- Strong numerical and reconciliation skills; excellent attention to detail; cash-management skills; knowledge of transaction processing and internal controls; understanding of KYC and AML/CFT requirements;
- Other Specific