Telesales Assistant
AI summary
Harleys Limited is hiring a full-time Telesales Assistant in Nairobi to generate leads, convert prospects into customers, and promote pharmaceutical and healthcare products to pharmacies, institutions, and trade clients. The role requires at least two years of telesales or inside sales experience, strong phone communication skills, and proficiency in CRM and office tools. Interested candidates should apply through the company website at harleysltd.com.
- Full-time telesales role based in Nairobi
- Focus on pharmaceutical and healthcare product sales
- Requires minimum 2 years telesales or inside sales experience
- Must be fluent in English and Kiswahili
- Apply directly via harleysltd.com
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, TelesalesThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Telesales Assistant evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Harleys Limited and the role in Nairobi.
- Add concrete examples related to sales, call_center, Telesales, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Telesales Assistant role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Harleys Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
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Harley’s Limited is a company registered in 1953 that deals in the sales, marketing and distribution of healthcare products, pharmaceuticals, surgical-equipment, medical equipment, ophthalmic equipment, theatre equipment and OTC products. The volume of business generated since the current management took over from 1975 has continued to grow steadily. At th...
Telesales Assistant (Nairobi, Kenya)
Job Type
Full Time
Qualification
BA/BSc/HND
,
Diploma
,
Professional Certificate
Experience
2 years
Location
Nairobi
Job Field
Customer Care, Success and Service
In this role, you will be responsible for generating qualified sales leads, converting prospects into customers and directly supporting revenue growth through outbound calls, follow-ups and client engagement. You will actively promote the company’s pharmaceutical and healthcare product portfolio to pharmacies, institutions and other trade clients, while building and managing customer relationships remotely. The ideal candidate will have a proven ability to identify opportunities, close deals over the phone and consistently meet or exceed sales targets within a fast-paced, customer-focused environment.
KEY
to drive retention and repeat business.
Pipeline and Follow-up Management: Track all customer interactions, quotations and follow-ups using sales trackers while providing timely updates, resolving concerns, and moving prospects through the sales funnel until closure.
Reporting and Performance Monitoring: Maintain accurate sales records and submit daily, weekly and monthly performance reports. Monitor personal sales progress against set KPIs, including call volume, lead conversion rate, and revenue contribution to the Commercial team.
QUALIFICATIONS &
Diploma or Certificate in Pharmaceutical Technology, Sales & Marketing, Business Administration, Communication or a related field.
Minimum of 2 years of
in telesales, inside sales or a customer service role, preferably within the pharmaceutical, healthcare or FMCG sectors.
Proficient in telephone sales techniques, including lead generation, conversion strategies and objection handling.
Strong verbal communication and interpersonal skills, with a confident and persuasive phone presence.
Comfortable using CRM systems, Microsoft Office tools (Excel, Word, Outlook), and other sales or customer tracking platforms.
Target-oriented with strong time management, follow-up and organizational abilities.
Fluent in both English and Kiswahili. Knowledge of additional regional languages will be an advantage.
Check how your CV aligns with this job
Method of Application
Interested and qualified? Go to
Harleys Limited on harleysltd.com
to apply
Build your CV for free.
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Responsibilities
- Lead Generation and Sales Prospecting: Proactively source and engage potential customers through outbound calls, referrals and databases. Assess customer needs, purchasing potential and decision-making capacity to build a strong sales pipeline.
- Sales Conversion: Promote pharmaceutical and healthcare products over the phone, clearly communicating value propositions and converting leads into confirmed orders, while consistently meeting or exceeding sales targets.
- Customer Engagement: Build and maintain long-term relationships with new and existing clients by understanding their needs, offering suitable solutions and ensuring seamless customer