Job in Kenya
Technical Support Officer
CountyNairobiCityNairobiContractContractPosted2026-08-07Close dateNot specifiedExperienceNot specifiedSourceBrighterMonday KenyaSalaryKSh 15,000 - 30,000
technical supportIT supportEdTechNairobicontractentry levelfresh graduatedigital learningICT supportsystems administrationno_experiencesem_experiencia
AI summary
Infoney Solutions Limited is hiring a Technical Support Officer in Nairobi on a contract basis to deploy, maintain, and troubleshoot digital learning platforms and devices. The role involves providing first-line support to schools and users, resolving basic technical issues, and supporting system setup. Fresh graduates with strong technical skills are encouraged to apply.
- Contract role in Nairobi with salary KSh 15,000 – 30,000
- First-line technical support for digital learning platforms and devices
- Diploma or degree in IT, Computer Science, or related field required
- Entry-level role; fresh graduates with strong technical skills encouraged
- Working hours are 8 to 5; English language required
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KSh 15,000 - 30,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in no_experience, sem_experiencia, Technical SupportThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Contract contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Technical Support Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Infoney Solutions Limited and the role in Nairobi.
- Add concrete examples related to no_experience, sem_experiencia, Technical Support, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Technical Support Officer role in no_experience, sem_experiencia?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Infoney Solutions Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- Technical Support Officer
- Infoney Solutions Limited
- Engineering & Technology
- 1 month ago
- Easy apply
- Nairobi
- Contract
- IT & Telecoms
- KSh
- 15,000 - 30,000
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- Job summary
- Infoney Solutions Limited seeks a Technical Support Officer to assist in deploying, maintaining, and troubleshooting digital learning platforms and devices. The Officer will provide first-line support to schools and users, resolve basic technical issues, and support system setup.
- Min Qualification:
- Diploma
Experience
- Level:
- Entry level
- Length:
- No Experience/Less than 1 year
- Language Requirement:
- English
- Working Hours:
- Contract - 8 to 5
- Applicant
- Location:
- Kenya
- Job descriptions &
- in technical support, ICT support, or systems administration.
- in the EdTech sector is highly preferred.
- Fresh graduates with strong technical skills are encouraged to apply
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job
Requirements
- Diploma or Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
- Strong problem solving and communication skills.
- Willingness to learn, adaptability
- Ability to work both independently and/ or in a team too.
- Strong interpersonal skills
- A minimum of 1 year of
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-09-17.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.