Team Leader
AI summary
We are hiring a Team Leader for the debt collection department in Nairobi. The role involves overseeing team activities, setting targets, and reporting. Requires a diploma or degree with 2-5 years of debt collection experience. Contract role with working hours 8 to 5.
- Entry-level experience with 2 years minimum
- Contract role working 8 to 5
- Must be fluent in English
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in no_experience, Team Leader, SupervisorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Contract contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Team Leader evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Kenya employer and the role in Nairobi.
- Add concrete examples related to no_experience, Team Leader, Supervisor, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- MediumThe employer is not clearly identified in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Team Leader role in no_experience, Team Leader?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Kenya employer before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Find a Job + + + + Search Team Leader Boresha Credit Services Limited - BCSL Today Easy apply New Featured Nairobi Contract Banking, Finance & Insurance Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We are hiring for the position of Team Leader Min Qualification: Diploma
Experience
Location: Kenya Job descriptions &
Level: Entry level
Length: 2 years Language Requirement: English Working Hours: Contract - 8 to 5 Applicant
in debt collection, or a diploma in a relevant field, with minimum 5 years’
in debt collection. Computer literacy Ms Word, Excel, PowerPoint, etc. Excellent knowledge of working with customer support and or customer information systems. Strong Analytical and Negotiation Skills, good problem-solving skills. Good communication and interpersonal skills. Fluency in both spoken and written English is a must. Log In and Apply Important safety tips Do not make any payment without confirming with the BrighterMonday Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .
Requirements
Reporting to: Head Of Operations Employment Type: Contract Roles and
Responsibilities
Overseeing all activities within a team in the debt collection department operations. Deciding how to approach tasks and develop a plan to accomplish them. Sharing of information with team members and stakeholders. Keeping track and structuring various tasks, employees and documents. Determining the targets team members will work toward. Develop team strengths and improve weaknesses. Being the link between the client and team members for necessary information. Support team members in field visits, to negotiate for waivers and Full and Final settlements. Preparation of daily and monthly progress reports on accounts held as required by the client. Ensure compliance by team members with the full collection processes, controls, policies, and procedures. Assist in resolving disputes between customers and clients. Initiate the clearance process on cleared debts once you receive proof of payment. Leadership Provide leadership to Account Managers to clearly identify and define their responsibilities, and develop key performance indicators. Qualifications Degree in relevant field with minimum of 2 years of