Talent Management Specialist
AI summary
CloudFactory is hiring a Talent Management Specialist in Nairobi to support people operations, employee relations, and HR lifecycle processes. The role involves handling disciplinary cases, investigations, performance management, and compliance with Kenyan labor law. This is a full-time, hybrid position suited for HR professionals with 2–4 years of experience.
- Full-time hybrid role based in Nairobi
- Focus on employee relations, investigations, and performance management
- Requires knowledge of Kenyan Employment Act, 2007
- 2–4 years HR experience with at least 1 year in employee relations
- CHRP(K) certification preferred or in progress
- Involves supporting managers and global talent initiatives
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in factory, internship, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Talent Management Specialist evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to CloudFactory and the role in Not specified.
- Add concrete examples related to factory, internship, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Talent Management Specialist role in factory, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research CloudFactory before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt,
- contact us
- CloudFactory is changing the way the world works by providing an on-demand, digital workforce for scaling critical business processes in the cloud.
- We’re also on a mission to create meaningful work for as many people as possible.
- Read more about this company
- Talent Management Specialist
- Job Type
- Full Time
- ,
- Hybrid
- Qualification
- BA/BSc/HND
- ,
- Professional Certificate
Experience
2 - 4 years
Location
Nairobi
Job Field
Human Resources / HR
Role Summary
As a Talent Management Specialist, you'll provide hands-on support for people operations and employee relations, helping apply policies, processes, and employment practices consistently. You'll work closely with the Global Talent Team and Finance Team, supporting fair and objective case management and day-to-day HR operations, and escalating complex or sensitive matters to senior team members or the Head of Talent. This is a great opportunity to grow professionally while contributing to a mission-driven organization.
supporting disciplinary cases, investigations, performance improvement plans (PIPs), and workplace grievances with fairness and consistency.
Knowledge of Kenyan labor law: working knowledge of the Employment Act, 2007 and ability to apply it in real workplace scenarios.
Stakeholder management: ability to support and inform managers on employee relations matters, performance management, and policy interpretation.
Investigation and analytical skills: able to support investigations by gathering evidence, assisting with interviews, and preparing case documentation under guidance.
Strong communication skills: excellent written and verbal communication, with the ability to handle sensitive and high-stakes conversations professionally.
Attention to detail: high level of accuracy in documentation, record-keeping, and compliance tracking.
Integrity and confidentiality: demonstrated ability to handle sensitive information with discretion and sound judgment.
Technical proficiency: proficient with G-Suite and HRIS platforms, with an interest in process automation and emerging technologies.
AI literacy: familiarity with LLMs, conversational AI, prompt engineering, and agentic AI concepts to help modernize HR workflows.
Mindset: proactive and detail-oriented, comfortable working within established processes while flagging opportunities for improvement.
Academic And Professional
in a global or matrix organization.
Familiarity with HR systems.
Exposure to performance management and employee engagement initiatives.
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Method of Application
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Responsibilities
- Employee Relations Support
- Support the management of employee relations matters, including:
- Disciplinary cases
- Investigations
- Performance improvement plans
- Behavioral and conduct issues
- Help ensure fair and consistent handling of cases, escalating complex, high-risk, or legally sensitive matters to senior team members
- Manager Support
- Provide first-line support to managers on:
- Employee relations processes
- Performance management procedures
- Policy interpretation
- Handling employee concerns
- Talent lifecycle coordination
- Support operational aspects of the employee lifecycle, including:
- Onboarding coordination
- Performance management processes
- Offboarding procedures
Benefits
- administration support
- Compliance and Documentation
- Maintain proper documentation for HR cases.
- Support compliance with labor regulations and internal policies.
- Support audits and reporting requirements.
- Culture and Engagement Initiatives
- Support delivery of:
- Employee recognition programs
- Engagement initiatives
- Local culture and team events
- Global or regional talent initiatives
Requirements
- Must-have skills
- Employee relations exposure:
- Bachelor's degree in human resources, industrial psychology, or a related field required.
- CHRP(K) certification preferred, or actively working toward certification.
- 2–4 years in HR, with at least 1 year focused on employee relations or HR operations.
- Nice-to-have skills (preferred)