Systems Administrator – Associate
AI summary
I&M Bank Ltd is hiring an Associate Systems Administrator in Nairobi to support the maintenance and operation of the bank's IT infrastructure, including servers, networks, storage, and operating systems. The role involves Level 1 technical support, system monitoring, incident resolution, patch deployment, backup operations, and security controls. The position requires a bachelor's degree in computer science or IT, 1-2 years of relevant experience, and relevant certifications.
- Supports servers, networks, storage, and operating systems for a major Kenyan bank
- Provides Level 1 technical support and proactive system monitoring
- Requires bachelor's degree in computer science or IT and 1-2 years of experience
- Relevant certifications include Azure, Linux, CCNA, or AWS credentials
- Involves backup operations, disaster recovery, and security vulnerability management
- May require periodic after-hours, weekend, or on-call work
AI job guide
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AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, no_experience, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Systems Administrator – Associate evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to I&M Bank Ltd and the role in Nairobi.
- Add concrete examples related to security, no_experience, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Opened Career Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Opened Career Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Systems Administrator – Associate role in security, no_experience?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research I&M Bank Ltd before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
2026-08-13
Nairobi
,
KENYA
Expiration date
2026-10-12
1 Year
Gender
Both
Qualification
Bachelor Degree
Job Description
The Associate Systems Administrator is responsible for supporting the maintenance and operation of the Bank’s IT infrastructure, including servers, networks, storage, and operating systems. The role provides Level 1 technical support, contributing to the availability, performance, security, and reliability of systems that underpin the bank’s business operations. Working under the guidance of senior team members, the Associate Systems Administrator plays an active role in day-to-day infrastructure operations, incident resolution, and adherence to ICT operational standards. The overall objective of this role is to support high availability of the ICT infrastructure through timely problem resolution, proactive system monitoring, and disciplined execution of operational routines.
Roles & Responsibilities
Support the configuration, maintenance, and reliable operation of servers, network infrastructure, and virtualization platforms (VMware, Hyper-V).
Perform daily system monitoring to verify the integrity and availability and recovery of hardware, server resources, key processes, and scheduled jobs such as backups, reviewing system and application logs accordingly, to ensure incidents and problems are addressed in line with defined policies, procedures, and SLA commitments.
Deploy operating system patches, upgrades, and administrative tools on a scheduled basis, and configure new services as required to maintain effective service delivery to end users.
Assist in monitoring capacity and storage utilization, escalating concerns to senior team members as appropriate.
Perform regular backup operations and support the implementation of data protection, disaster recovery, and failover procedures.
Configure, enforce, and maintain logical and physical access controls in line with organizational information security policies. Assist in identifying and mitigating security vulnerabilities across infrastructure systems, escalating risks to senior staff as required.
Assist resolve assigned support tickets by providing technical support to end users, diagnosing and resolving hardware, software, and networking issues promptly and delivering thorough, root-cause solutions to minimize repeat incidents.
Collaborate with users and team members to implement updates, upgrades, and patches in a controlled and timely manner.
Work with cross-functional teams to support prepare user
Requirements
- specifications for hardware and software infrastructure projects, and application deployments, under the direction of senior staff, in line with Bank guidelines.
- Contribute to infrastructure improvement initiatives and technology refresh activities as directed.
- Demonstrate behaviors aligned to the Bank’s values and support a performance and customer-service-oriented ICT culture.
- Remain flexible to periodic after-hours, weekend, or on-call work as required to support critical operations.
Education
and
Experience
- Bachelor’s degree in computer science, Information Technology/Systems, or a related field from a recognized institution.
- Minimum 1-2 years of relevant
- in IT infrastructure support, with exposure to server administration, networking and enterprise operating environments.
- Certifications including Microsoft: AZ-900 (Azure Fundamentals) or MD-102 (Endpoint Administrator), CompTIA Linux+ or equivalent entry-level Linux certification, CCNA or CompTIA Network+, AWS Cloud Practitioner or AWS Solutions Architect Associate
- CompTIA A+ or CompTIA Server+ provide an added advantage.
- Technical Skills:
- Working knowledge of Windows Server and Linux/Unix operating environments, including basic administration and troubleshooting.
- Familiarity with server virtualization platforms and container technologies.
- Working knowledge of cloud platforms (AWS, Azure, GCS) including foundational compute, storage, and networking services.
- Working
- with Microsoft 365 administration and support, including core services such as Exchange Online and Teams.
- Familiarity with enterprise-grade storage systems and backup solutions, with the ability to perform and verify backup jobs.
- Basic understanding of data protection strategies, replication, and disaster recovery processes.
- Basic working knowledge of database systems including SQL Server, MySQL, and/or Oracle sufficient for infrastructure monitoring and support tasks.
- Ability to support application deployments from an infrastructure perspective under the guidance of senior team members.
- Awareness of information security best practices, access control principles, and organizational security policies.
- Familiarity with infrastructure and performance monitoring tools.