Job in Kenya
Supervisor - Payments, Trade & TBO
CountyNairobiCityNairobiContractFull TimePosted2026-08-26Close dateNot specifiedExperienceNot specifiedSourceJobWeb Kenya
supervisorpaymentstrade financeTBObanking operationsnairobifull timecompliancereconciliationsbm bankinternshipfinance
AI summary
SBM Bank Kenya is hiring a Supervisor for Payments, Trade & TBO in Nairobi. The role focuses on timely and accurate processing of payments, trade and TBO transactions, revenue collection, regulatory compliance, reconciliation, and high-quality client service. Candidates need a business-related degree, banking/operations experience, and relevant professional qualifications.
- Supervisory role in Payments, Trade & TBO operations
- Based in Nairobi with full-time contract
- Requires business degree and banking/operations experience
- Professional qualifications such as ACI Operations, CDCS or CSDG are mandatory
- Focus on compliance, reconciliation, revenue collection and client service
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, finance, Banking OperationsThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Supervisor - Payments, Trade & TBO evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to SBM Bank and the role in Nairobi.
- Add concrete examples related to internship, finance, Banking Operations, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobWeb Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobWeb Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Supervisor - Payments, Trade & TBO role in internship, finance?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research SBM Bank before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Purpose
- Ensure timely processing of Payments, Trade & TBO transactions in line with current policies and procedure.
- Key
Responsibilities
- Financial:
- Enhance the bank’s revenue targets by ensuring 100% revenue collection for all payment, trade & TBO products.
- Ensure complete and accurate processing of all payment, trade & TBO finance transactions and collection of commissions thereof.
- Eliminate financial losses emanating from processing fraudulent transactions.
- Customer Perspective:
- Provide a high quality of service to all clients within agreed SLAs.
- Customer complaints be resolved within TAT.
- Ensure high quality of communication to internal and external clients, both verbal and written.
- Take ownership when dealing with queries, offer suggestions and conclude constructively by investigating and resolving whilst protecting the bank’s reputation.
- No exceptions and incidents with respect to adherence to the service charter regarding customer satisfaction.
- Operational Excellence:
- Confirm, monitor contract settlements and reconcile entries to confirm receipts and payments.
- Nostro accounts reconciliation
- Ensuring complete and accurate processing of all payments, trade & TBO contracts and related transactions in the swift and core banking system.
- Ensure opening and closing FX rates maintenance
- Prepare and submit regulatory reports on time
- Ensure all title documents are handled as per bank procedure and held under dual control.
- Ensure that all due diligence checks have been conducted with regard to compliance.
- Deal confirmation matching.
- Co-ordinate with other departments to ensure smooth and timely execution of client instructions.
- Query resolution and analysis
- Prepare audit reports for counterparties
- Risk and Control
- Custody of payments, Payments, trade & TBO contracts – Responsible for ensuring safekeeping of all documents within the department.
- Ensure minimal errors by ensuring accuracy in Payment, trade & TBO deals capturing in swift and core banking system.
- Ensuring departmental compliance to both local and external regulatory
Requirements
- e.g. Anti-Money Laundering, US sanctions, CBK guidelines.
- Ensure that monthly reconciliation schedules and risk attestations are carried out and submitted.
- Learning and Development:
- Execution of any other duty as allocated from time to time by senior management.
- Keeping up with any developments in the department so as to remain informed and relevant.
- Provide support to the team leader ensuring effective teamwork across the payment, trade & TBO.
- Support and adopt the implementation of change initiatives.
- Provide suggestions to the line manager on improvements and solutions based on knowledge of payment, trade & TBO.
- I continuously look for opportunities to further develop own skills and expand knowledge base.
- Obtain constant feedback on personal development from your line manager and other team leaders.
- Train and develop back ups within the department to ensure continuity of business.
- Customers of this Position
- Treasury, Correspondent Banking, Finance, Credit, all branches.
- Knowledge; Skills and
Experience
- required for this Role
- Bachelor’s degree in business related course
- Proficiency in computer packages e.g. MS Word and Excel
- Accuracy
- Attention to details
- Ability to work under pressure
- Ability to meet specified deadlines to contribute to attaining organizational goals.
- Business graduate from an accredited University
- Excellent Communication skills
- Working
- in banking and operations,
- in working in payments, trade and TBO being added advantage.
- Mandatory
- Professional qualifications – Specialist training i.e. ACI Operations, Trade CDCS, CSDG e.t.c.
- Excellent interpersonal skills
- Competencies required for this Role
- Team spirited
- Eager to learn, coach and mentor
- Pro-active
- Problem Solving
- Analytical
- Self-Driven
- Professionalism
- Innovation
- Accountability
- Delegated Authority.
- Custody of payments, trade & TBO documents
Source and provenanceSource: JobWeb Kenya. Last checked: 2026-09-08.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.