Supervisor – Credit Monitoring
AI summary
Family Bank Ltd is hiring a Supervisor – Credit Monitoring in Nairobi to oversee ongoing monitoring of the bank’s credit portfolio, ensure asset quality, early risk detection, regulatory compliance, and timely remedial interventions. The role supports Retail, Commercial, MSME, Corporate, and Digital lending segments and contributes to the bank’s Tier 1 transformation agenda. Applications close on October 31, 2026.
- Supervises credit portfolio monitoring across Retail, Commercial, MSME, Corporate, and Digital segments
- Focus on early warning signals, watchlist management, and portfolio quality improvement
- Requires Bachelor’s degree and CPA(K), ACCA, CFA, or equivalent professional qualification
- Minimum 4–6 years’ banking experience in Credit Risk, Portfolio Monitoring, or related areas
- Experience with core banking systems, analytics tools, and IFRS 9 awareness preferred
- Closing date is October 31, 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required4+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, retail, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Supervisor – Credit Monitoring evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Family Bank Ltd and the role in Nairobi.
- Add concrete examples related to security, retail, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Opened Career Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-10-31.
Source and safety check
- Opened Career Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-10-31
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Supervisor – Credit Monitoring role in security, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Family Bank Ltd before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- September 1, 2026
- Nairobi
- ,
- Kenya
- Expiration date
- October 31, 2026
- 4 Years
- Gender
- Both
- Qualification
- Bachelor Degree
- Job Description
Job Purpose
To supervise the ongoing monitoring of the Bank’s credit portfolio to ensure asset quality, early identification of emerging risks, adherence to approved credit terms, regulatory compliance, and timely remedial interventions. The role supports sustainable portfolio growth across Retail, Commercial, MSME,
Corporate, and Digital lending segments by driving proactive portfolio surveillance, covenant compliance, delinquency control, and portfolio analytics. The incumbent plays a critical role in protecting the Bank’s balance sheet as the institution scales toward Tier 1 status under the 5-year strategic transformation agenda.
Key
Responsibilities
- Credit Portfolio Monitoring & Surveillance
- Supervise daily, weekly, and monthly monitoring of the performing and non-performing loan portfolio.
- Track repayment behavior, arrears trends, excesses, limit breaches, covenant breaches, and early warning signals.
- Ensure timely review of watch-list accounts and escalation of deteriorating exposures.
- Monitoring sector, product, geographic, and obligor concentration risks.
- Ensure adherence to approved credit terms and covenants post-disbursement.
- Early Warning & Risk Detection
- Identify accounts showing signs of financial stress and initiate remedial action recommendations.
- Coordinate preparation and maintenance of Watchlist / High Risk Accounts registers.
- Trigger account reviews where borrower risk profile changes materially.
- Escalate high-risk exposures to Credit Management Committees promptly.
- Portfolio Quality Management
- Support reduction of PAR, NPL ratios, roll-rates, and delinquency migration.
- Track curing performance of delinquent accounts.
- Monitor restructuring, rescheduling, and remedial management accounts.
- Partner with Recoveries and Business teams on action plans for stressed facilities.
- Reporting & Analytics
- Conduct stress tests on the portfolio
- Analyze trends by segment: Retail, SME, Commercial, Corporate, Digital.
- Generate insights into emerging sector risks and recommend mitigating actions.
- Compliance & Governance
- Ensure compliance with CBK prudential guidelines, IFRS 9 triggers, internal credit policy, and risk appetite limits.
- Support internal/external audit reviews and closure of audit findings.
- Team Leadership & Operational Excellence
- Supervise Credit Monitoring Officers
- Allocate work, mentor staff, and ensure SLA adherence.
- Drive continuous improvement and automation of monitoring processes.
- Promote strong risk culture and accountability within the unit.
- Any other official duty as may be assigned by management
- ACADEMIC & PROFESSIONAL QUALIFICATIONS
- Bachelor’s degree in finance, Accounting, Economics, Statistics, Banking, Business Administration or related field.
- CPA(K), ACCA, CFA, Credit Risk Certification, or equivalent.
- Training in IFRS 9, Credit Risk Management, Data Analytics, or Banking Operations is an added advantage.
Experience
- REQUIRED
- Minimum 4–6 years’ banking
- in Credit Risk, Credit Administration, Portfolio Monitoring,
- Remedial Management, or Corporate/SME Credit.
- Proven
- monitoring diverse loan portfolios across Retail, MSME, Commercial, and corporate segments.
- using core banking systems and portfolio analytics tools.
- Exposure to a transforming / growth-oriented bank environment is desirable.
- Key Competencies:
- Strong credit risk analysis and portfolio management knowledge
- Knowledge of Retail, MSME, Commercial & Corporate lending products
- Asset quality management and remedial credit skills
- IFRS 9 staging / impairment awareness
- CBK prudential guidelines and regulatory compliance knowledge
- Financial statement analysis
- Covenant monitoring and security perfection controls
- Portfolio analytics and trend interpretation
- Core banking / loan management systems proficiency
- Advanced Excel, Power BI, SQL or analytics tools
Preferred Qualifications
- Closing Date is 12th September 2026.
- How to Apply
- ALL applicants MUST apply online to email:
- recruitment@familybank.co.ke
- ; closing date is 12th September 2026.Canvassing will automatically disqualify the candidate. Only shortlisted candidates will be contacted.