Software Implementation Consultant- Revival (Kenya)
AI summary
SurTech Solutions is hiring a Software Implementation Consultant in Nairobi to support clients with GRC software implementation, configuration, and training. The role requires a bachelor's degree, software implementation experience, and strong communication skills to deliver end-user training and stakeholder support.
- GRC software implementation and configuration role in Nairobi
- Requires bachelor's degree and software implementation experience
- Includes client training, documentation, and stakeholder management
- Consulting or project management experience preferred
- Strong communication and analytical skills required
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, entregador, restauranteThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Software Implementation Consultant- Revival (Kenya) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to SurTech Solutions and the role in Nairobi.
- Add concrete examples related to internship, entregador, restaurante, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobWeb Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobWeb Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Software Implementation Consultant- Revival (Kenya) role in internship, entregador?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research SurTech Solutions before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Are you ready to embark on a journey where your expertise meets innovation in the dynamic world of Governance, Risk, and Compliance (GRC)? Join us at Revival Software (Kenya), Diligent’s exclusive partner, as we redefine the standards of excellence across South Africa.
Our organization is looking for an Implementation Consultant to assist our clients with the implementation of our variety of GRC software solutions. You will help set up, configure, and deploy and drive unparalleled client satisfaction. In addition to a bachelor’s degree and software implementation experience, applicants should have the communication skills to communicate effectively with company leaders and provide end-user training or technical support.
Key
Responsibilities
- Configuration Expertise:
- Configuring our software application to meet their unique
Requirements
and specifications.
Training and Support:
Conduct comprehensive training sessions, empowering users to utilise the software’s capabilities effectively. Guide clients in leveraging reporting and analytics tools to derive actionable insights and drive continuous improvement.
Documentation and Communication:
Maintain clear documentation of processes, configurations, and customisations, ensuring transparency and accountability throughout the implementation process. Consistently communicate with internal and external stakeholders, informing them of new releases, features, and functionalities.
Stakeholder Management:
Proactively manage stakeholder expectations, ensuring timely work delivery and issue resolution. Identify and communicate innovations or knowledge that enhance our services and offerings.
Risk Management:
Demonstrate a keen eye for identifying risks and issues, proactively mitigating potential roadblocks to project success. Uphold high productivity standards, delivering work within agreed time frames while completing all administrative tasks efficiently
Education
and
Experience
Bachelor’s degree (or equivalent experience)
Software implementation and deployment
Consulting
Project planning or management
(preferred)
Familiarity with a variety of standard business tools, including database, customer relationship management, and ERP software
Written and verbal communication skills
Analytical skills
Training/facilitation
(desirable requirement)
with any GRC software would be beneficial
Behavioural Skills & Soft Competencies
Work Ethic and Attention to Detail:
Possesses a strong work ethic, commits to excellence and demonstrates meticulous attention to detail with a genuine passion for accuracy in all endeavours.
Customer-Centric Approach:
The candidate exhibits a desire to exceed customer expectations by delivering exceptional service and value. The candidate is capable of effectively transferring knowledge and conducting personalised one-on-one training sessions.
Performance under Pressure:
Excel in working under pressure and adhering to strict deadlines without compromising quality. Demonstrate the ability to work independently, self-manage, and remain focused on tasks.
Adaptability and Learning Orientation:
Effectively prioritise tasks and adapt to evolving priorities while maintaining focus. Openness to direction, coupled with a proactive attitude towards learning and innovation.
Professional Communication and Relationship Management:
Display professional business etiquette in all interactions, ensuring effective communication. Proficient in managing client expectations and fostering strong client and stakeholder relationships. A self-starter who identifies and addresses project risks proactively, ensuring successful outcome