SME Relationship Manager - Coast
AI summary
A non-conventional financial services client is hiring an SME Relationship Manager for the Coastal market in Kenya. The role focuses on SME portfolio growth through lead generation, cross-selling, and client retention. Requires a business-related bachelor's degree and at least four years of SME client management experience. Applications close Monday, 20th July 2026.
- SME portfolio growth and cross-selling role in Kenya's Coast region
- Bachelor's degree in a business-related field required
- Minimum 4 years experience managing SME clients
- Competitive market-level remuneration package offered
- Application deadline: Monday, 20th July 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Confidential. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required4+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, Relationship ManagementThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest SME Relationship Manager - Coast evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Human Capital Solution Services (HCSS) and the role in Not specified.
- Add concrete examples related to call_center, internship, Relationship Management, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this SME Relationship Manager - Coast role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Human Capital Solution Services (HCSS) before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
SME Relationship Manager- Coast
Human Capital Solution Services (HCSS)
Management & Business Development
4 weeks ago
Easy apply
Kenya
Full Time
Confidential
Share link
Share on WhatsApp
Share on LinkedIn
Share on Facebook
Share on Twitter
Share via SMS
Job summary
Our client, in the non-conventional financial services sector, is seeking to fill the position of SME Relationship Manager for the Coastal market in Kenya. The role holder will have a holistic view within the portfolio using lead generations and account prioritization to cross-sale the institution’s products and services.
Min Qualification:
Bachelors
Experience
- Level:
- Mid level
- Length:
- 4 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Kenya
- Job descriptions &
- in managing SME business/clients
- • Good interpersonal, communication and presentation skills
- • Delivering results and meeting customer expectations
- • Entrepreneurial and commercial acumen
- Our Client, will offer a competitive market level renumeration package to the right candidates. If you believe you have the requisites qualifications and competencies to excel in this role, kindly submit your applications and updated CVs not later than Monday,
- 20th July 2026.
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job
Requirements
Responsibilities
- Acquisition and business development
- Portfolio profitability, Cross-selling and retention - to grow SME customer portfolio size and effectively manage and expand relationship with existing SME clients
- Customer service and customer information management
- Recording all customers engagements
- Compliance - with both internal and external regulatory requirements, processes, and adherence to business operation and credit policies
- Bachelor’s degree in any business-related field
- A minimum of 4 years