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Service Desk Coordinator-Intern

Kaziweza Limited Nairobi Full Time Posted 2026-08-26
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CountyNairobiCityNairobiContractFull TimePosted2026-08-26Close dateNot specifiedExperience1 yearSourceBrighterMonday KenyaSalaryKSh 15,000 - 30,000
service desk coordinatorinternnairobifull timeksh 15000 30000it and telecomsadmin and officequotationspreventive maintenancekaziweza limitedsalessecurity
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AI summary

Kaziweza Limited is hiring a Service Desk Coordinator-Intern in Nairobi to turn after-sales findings into accurate commercial quotations and support preventive maintenance scheduling. The role involves tracking client approvals, maintaining records, and providing backup client communication. It is a full-time internship requiring a diploma, 1 year of experience, and strong organizational and communication skills.

  • Full-time internship in Nairobi with Kaziweza Limited
  • Salary range KSh 15,000 – 30,000
  • Focus on commercial quotations and after-sales support coordination
  • Requires diploma and around 1 year of experience
  • Proficiency in Microsoft Excel and Word is required

AI job guide

Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.

AI salary guide

Source salary available

The source lists KSh 15,000 - 30,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.

Can you qualify for this role?

  • Required1+ years of relevant experienceThe job post includes a minimum experience signal.
  • RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
  • PreferredPractical evidence in sales, security, call_centerThe tags and summary point to skills connected with this role.
  • RequiredAvailability to work in NairobiThe vacancy is associated with this location.
  • UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

  • Likely requiredUpdated CV
  • Role specificCover letter or short employer message
  • OptionalProfessional references
  • Role specificAcademic or professional certificates
  • VerifyID or passport only after verifying the employer

Application tips for this job

  • Place your strongest Service Desk Coordinator-Intern evidence in the first half of your CV.
  • In your cover letter or employer message, connect your experience to Kaziweza Limited and the role in Nairobi.
  • Add concrete examples related to sales, security, call_center, ideally with measurable outcomes or clear responsibilities.
  • Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
  • Confirm the deadline, interview location and employer contact before sharing personal documents.

Source and safety check

  • BrighterMonday Kenya
  • Original source link available
  • Application method is clear
  • Deadline not specified
  • No major risk signal was detected in the captured text.

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Interview preparation

  • What experience makes you a strong fit for this Service Desk Coordinator-Intern role in sales, security?
  • How have you handled responsibilities similar to those in this job post?
  • Are you available to work in Nairobi under the listed contract or schedule?
  • Prepare examples with clear responsibilities, tools used and measurable outcomes.
  • Review the source and research Kaziweza Limited before the interview.

Ask what the first priorities will be in the role and how success will be measured.

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Original source description

  • Service Desk Coordinator-Intern
  • Kaziweza Limited
  • Admin & Office
  • Today
  • Easy apply
  • New
  • Nairobi
  • Full Time
  • IT & Telecoms
  • KSh
  • 15,000 - 30,000
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  • Job summary
  • The Service Desk Coordinator is responsible for converting after-sales findings from the Support team preventive maintenance visits, call-outs, and support issues into timely, accurate commercial quotations for clients.
  • Min Qualification:
  • Diploma

Experience

  • Level:
  • Internship & Graduate
  • Length:
  • 1 year
  • Language Requirement:
  • English
  • Working Hours:
  • Full Time - 8 to 5
  • Applicant
  • Location:
  • Kenya
  • Job descriptions &
  • • Diploma or degree in Business Administration, Finance or a related field.
  • •
  • 1-2 years of
  • in a coordination, sales support, or customer
  • service role
  • in a technical, security, or service industry
  • is an added advantage.
  • • Proficient in Microsoft Excel and Word; familiarity with CRM or quotation software is an advantage.
  • • Strong organizational skills with the ability to manage multiple quotations and follow-ups simultaneously.
  • • Good written communication skills, with the ability to draft clear and professional client correspondence.
  • • A proactive, detail-oriented approach with the foresight to flag issues before they become
  • delays.
  • Log In and Apply
  • Important safety tips
  • Do not make any payment without confirming with the BrighterMonday Customer Support Team.
  • If you think this advert is not genuine, please report it via the Report Job link below.
  • Report Job

Requirements

  • The role works closely with the Support
  • Coordinator to keep preventive maintenance schedules on track, ensure
  • outstanding client approvals are followed up, and provide backup on
  • client communication.
  • Key

Responsibilities

  • Track quotations through to client approval, following up proactively with clients on outstanding or pending quotes.
  • Ensure that any items flagged for replacement or repair are resolved and closed out before the next scheduled PM visit.
  • Provide backup client communication including responding to service-related emails.
  • Maintain accurate, up-to-date records of quotations, approvals, and PM scheduling status.
  • Liaise with the presales and support teams to gather accurate information needed to prepare quotations.
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-09-16.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.