Senior Social Worker – Protection & Cross-Border Case Management
AI summary
Dira HR Solutions is hiring a Senior Social Worker in Nairobi to provide trauma-informed, survivor-centered case management for trafficking survivors. The role involves intake, assessment, care planning, and multidisciplinary coordination on a contract basis with a salary of KSh 90,000–105,000.
- Senior-level social work role focused on protection and cross-border case management
- Trauma-informed, survivor-centered case management from intake to reintegration
- Contract position in Nairobi with KSh 90,000–105,000 negotiable salary
- Requires a Bachelor's degree and at least 4 years of experience
- 8 to 5 working hours; applicants must be based in Kenya
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AI salary guide
Source salary availableThe source lists KSh 90,000 - 105,000 Negotiable. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
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- Required4+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, restaurante, Social WorkerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Contract contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
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- Role specificCover letter or short employer message
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- Place your strongest Senior Social Worker – Protection & Cross-Border Case Management evidence in the first half of your CV.
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Original source description
Senior Social Worker – Protection & Cross-Border Case Management
Dira HR Solutions
Community & Social Services
Today
Easy apply
New
Nairobi
Contract
NGO, NPO & Charity
KSh
90,000 - 105,000
Negotiable
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Job summary
The Senior Social Worker will provide professional social work and case management services to survivors of trafficking supported by the organization.
The Social Worker will provide holistic, trauma-informed, survivor centered and rights-based case management throughout the case management cycle, from intake and assessment to care planning referral
Min Qualification:
Bachelors
Experience Level:
Senior level
Experience Length:
4 years
Language Requirement:
English
Working Hours:
Contract - 8 to 5
Applicant Location:
Kenya
Job descriptions & requirements
KEY RESPONSIBILITIES
- 1. Social Work Intake, Assessment and Case Planning
- ● Receive and support the intake of survivors referred to the organisation's shelter and victim
- assistance services.
- ● Conduct comprehensive social work assessments covering individual needs, family and social
- circumstances, strengths, vulnerabilities, safety concerns, health and psychosocial needs, legal
- and documentation needs, education and livelihood needs, and reintegration considerations.
- ● Conduct vulnerability and risk assessments and escalate urgent concerns through the
- appropriate organisational procedures.
- ● Develop individualised case management plans in consultation with survivors and regularly
- review these as circumstances change.
- ● Ensure assessments and interventions are age-, gender-, disability- and culturally responsive.
- ● Conduct assessments and interviews using trauma-informed approaches that minimise distress
- and avoid unnecessary repetition of traumatic experiences.
- 2. Case Management and Survivor Support
- ● Manage an assigned caseload of trafficking survivors in accordance with the organisation's case
- management procedures.
- ● Provide structured follow-up and monitor progress against individual case plans.
- ● Support survivors to identify their own recovery, protection and reintegration priorities.
- ● Identify barriers to recovery and facilitate appropriate responses with the survivor and relevant
- service providers.
- ● Conduct case reviews and participate in multidisciplinary case conferences for complex cases.
- ● Support appropriate case closure and post-service follow-up where required.
- ● Promote survivor participation, autonomy and informed decision-making throughout the case
- management process.
- 3. Referrals and Service Coordination
- ● Assess survivor needs and facilitate timely referrals to appropriate internal and external services,
- including:
- ○ medical and emergency health services;
- ○ psychosocial and mental health services;
- ○ legal assistance;
- ○ child protection services;
- ○ police and relevant government services;
- ○ documentation and civil registration services;
- ○ education and vocational training;
- ○ livelihood and economic empowerment programmes;
- ○ family tracing and reunification services; and
- ○ interpretation and other specialised services.
- ● Maintain knowledge of relevant service providers and referral pathways.
- ● Follow up referrals to confirm whether services were accessed and identify any outstanding
- needs or barriers.
- ● Ensure referrals and information sharing are undertaken with appropriate consent and in
- accordance with organisational procedures.
- 4. Shelter-Based Social Work and Safeguarding
- ● Provide professional social work support to survivors residing in the organisation's shelters.
- ● Support the Shelter Manager to maintain a safe, dignified, inclusive and supportive environment.
- ● Orient new residents on shelter procedures, their rights, available services and case management
- processes.
- ● Identify and respond appropriately to emerging social, family, behavioural, protection and
- safeguarding concerns.
- ● Support survivors to develop practical plans for their transition from shelter.
- ● Identify risks of further exploitation, violence, abuse, neglect, retaliation, re-trafficking or other
- harm and support appropriate safety planning.
- ● Escalate safeguarding and high-risk protection concerns through the organisation's established
- mechanisms.
- ● Maintain professional boundaries and ensure that all interventions uphold confidentiality,
- informed consent, dignity and the do-no-harm principle.
- 5. Cross-Border and Foreign National Case Management
- ● Provide specialised social work support to foreign national survivors and cases involving cross-
- border trafficking.
- ● Assess family, community, social and protection circumstances relevant to return, repatriation
- and reintegration.
- ● Coordinate, through established organisational mechanisms, with relevant stakeholders,
- including:
- ○ Counter-Trafficking in Persons (CTIP) Secretariat;
- ○ National Police Service and Directorate of Criminal Investigations;
- ○ Directorate of Immigration Services;
- ○ Children's Services and other relevant government actors;
- ○ IOM and other international organisations;
- ○ relevant embassies and consular representatives;
- ○ legal service providers; and
- ○ organisations providing services in countries of origin or destination.
- ● Support family tracing and verification where appropriate and assessed to be safe.
- ● Support the preparation and implementation of appropriate repatriation and reintegration plans.
- ● Coordinate, where applicable, documentation, interpretation, travel arrangements, reception
- services and continuity of care.
- ● Document relevant risks, decisions, coordination actions and case outcomes.
- ● Support follow-up with receiving organisations, families or service providers following crossborder movement, where appropriate.
- 6. Recovery and Reintegration
- ● Support survivors to develop realistic and sustainable recovery and reintegration goals.
- ● Facilitate access to education, vocational training, livelihoods and other appropriate
- empowerment opportunities.
- ● Support survivors to strengthen safe family and community support systems.
- ● Develop transition and reintegration plans jointly with survivors.
- ● Monitor reintegration progress and identify cases requiring additional support.
- ● Where appropriate, facilitate linkages with the organisation's survivor-led and survivor
- empowerment initiatives.
- ● Document reintegration outcomes and relevant lessons for programme learning.
- G. Case Management System, Documentation and Reporting
- ● Maintain accurate, complete and timely case records in the organisation's Case Management
- System (CMS).
- ● Record assessments, case plans, referrals, follow-up actions, case reviews, risk assessments and
- case closure information.
- ● Ensure case notes are factual, objective, professional and relevant to the provision of services.
- ● Document consent and relevant information-sharing decisions.
- ● Ensure sensitive survivor information is stored and shared securely in accordance with the
- organisation's data protection and confidentiality procedures.
- ● Regularly review assigned case files to ensure records are complete and up to date.
- ● Prepare regular case management updates for the Shelter Manager.
- ● Contribute anonymised information to programme and donor reporting and to analysis of
- emerging protection concerns, service gaps, referral challenges, reintegration barriers and cross-
- border case trends.
- 7. Professional Practice and Team Collaboration
- ● Work collaboratively with the organisation's psychosocial, legal, shelter, safeguarding,
- programmes and MEAL teams.
- ● Provide professional social work input into complex cases and multidisciplinary case reviews.
- ● Participate in relevant supervision, mentoring, training and professional development activities.
- ● Maintain current knowledge of social work practice, human trafficking, safeguarding and survivor
- assistance.
- ● Contribute to improvements in the organisation's case management and referral systems based
- on professional experience and emerging case needs.
Experience
● Minimum 4 years of professional experience in social work and case management.
● Demonstrated experience providing direct social work services to vulnerable individuals, families
or communities.
● Experience working with survivors of human trafficking, exploitation, gender-based violence,
child protection or other forms of vulnerability is highly desirable.
● Experience in a shelter, residential care, humanitarian or victim assistance setting is an advantage.
● Demonstrated experience managing complex cases and coordinating multidisciplinary referrals.
● Experience working with foreign nationals and/or cross-border cases is highly desirable.
For the full JD click the link :https://bit.ly/4xSug2K
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