Senior Site Engineer
AI summary
AMSCO Solutions Ltd is hiring a Senior Site Engineer in Nairobi to oversee infrastructure maintenance, testing, and surveillance of technical systems at a leading carrier-neutral data center. The role requires a Bachelor's degree, six years of experience, and strong troubleshooting skills to ensure reliable operations and SLA compliance. Full-time position with on-call duties.
- Senior-level engineering role in data center operations
- Requires Bachelor's degree and 6 years of experience
- Full-time position, 8 to 5 working hours in Nairobi
- On-call duties and incident management included
- Reports to Facility Manager within operations team
AI job guide
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AI salary guide
Source salary availableThe source lists Confidential. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required6+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, call_center, segurancaThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Senior Site Engineer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to AMSCO Solutions Ltd and the role in Nairobi.
- Add concrete examples related to security, call_center, seguranca, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Senior Site Engineer role in security, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research AMSCO Solutions Ltd before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- Senior Site Engineer
- AMSCO Solutions Ltd
- Engineering & Technology
- Today
- Easy apply
- New
- Nairobi
- Full Time
- Confidential
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- Job summary
- The Senior Site Engineer is responsible for infrastructure-related activities to ensure the reliable and efficient operation of technical systems. This is achieved through maintenance, testing, and surveillance of all installed assets.
- Min Qualification:
- Bachelors
Experience
- Level:
- Senior level
- Length:
- 6 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Kenya
- Job descriptions &
- in operations and maintenance of electrical and/or mechanical systems.
- ● Skilled in troubleshooting and maintenance of fire detection and suppression systems and HVAC systems.
- ● Skilled in operations and maintenance of UPS, Generators, Access Controls, and Switchgear.
- ● Excellent problem-analysis skills.
- ● Strong troubleshooting skills and Root Cause Analysis (RCA) capability.
- ● Skilled in customer communication and handling customer requests/complaints.
- ● Skilled in service-oriented software, task handling, and administration.
- ● Skilled in Microsoft Office and Service Management applications (e.g., Excel).
- Soft Skills
- ● Proactive and customer-focused mindset, demonstrating dedication to customer service and exceeding business goals.
- ● Has a natural drive to work.
- ● Attention to detail and a hands-on approach to tasks, coupled with a strong drive for continuous learning and development.
- ● Enhanced team-oriented mentality, actively contributing to team effectiveness and demonstrating adaptability and flexibility.
- ● Effective communication skills within the team and across different levels of the organization, while exhibiting resilience and problem-solving abilities in challenging scenarios.
- ● Demonstrate strong independence and proficiency in working under minimal supervision.
- How to Apply
- Please ensure your application includes an up-to-date CV and a cover letter detailing your relevant experience.
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Requirements
Job Family: Operations
Reports to: Facility Manager
Direct Reports: None
About the Company
Our client is a leading organization that designs, builds, and operates state-of-the-art, carrier-neutral data centers in East Africa. The company serves a broad spectrum of clients, including telecom carriers, ISPs, IT and cloud providers, content providers, enterprises, and financial services customers. As part of a global data center platform, the organization enables customers with access to an extensive network of interconnected facilities across multiple continents.
Purpose
The Senior Site Engineer is responsible for infrastructure-related activities to ensure the reliable and efficient operation of technical systems. This is achieved through maintenance, testing, and surveillance of all installed assets.
The role involves troubleshooting, assembly, and day-to-day scheduling of maintenance tasks. The SSE provides technical, preventative maintenance, repairs, installation, and customer service support to meet agreed SLAs and maximize client satisfaction.
Job Magnitude
Latitude:
This role reports to the Facility Manager, working within the operations team and in collaboration with all other departments. External contacts include clients and suppliers.
Level of Impact
:The role is critical in maintaining the reliability and efficiency of data center operations. The Senior Site Engineer:
● Ensures the stability and reliability of critical assets supporting customer equipment.
● Maintains operational efficiency and supports agreed customer SLAs.
● Coordinates maintenance tasks to mitigate unplanned outages and failures.
● Contributes to maintaining a clean and organized data center environment.
Duties and
Responsibilities
- Coordinate and execute equipment or system switching procedures, ensuring seamless transitions and minimal disruption to operations.
- Contribute to operational energy efficiency and implement assigned optimization measures.
- Provide solutions for site management and adhere to SLAs agreed in customer contracts.
- Ensure site overall appearance and cleanliness, escalating shortfalls when necessary.
- Proactively indicate and report if SLAs are in danger of being breached.
- Ensure all work is carried out within a 'safe system' and approved work processes, complying with best practice standards and legal requirements.
- Lead and manage projects to identify root causes of facility issues, acting as an escalation point for more junior team members.
- Handle technically complex and challenging situations, troubleshooting, and providing solutions for potential critical infrastructure availability.
- Drive adherence to company safety policies, operational efficiency, and core values.
- Ensure compliance with industry standards and legal requirements.
- Perform on-call duties and manage incidents as necessary.
- Document progress, issues, and results, and implement improvement measures.
- Demonstrate advanced proficiency in technical skills pertinent to the role, covering troubleshooting and maintenance tasks.
- Guide junior engineers in maintenance and repairs of data center equipment and building systems.
- Execute maintenance and repairs of building and equipment, documenting all work in a timely manner.
- Manage maintenance and repair operations, including coordination of contractors.
- Supervise contractors and suppliers installing and maintaining critical equipment.
- Responsible for troubleshooting, assembly, and supporting the day-to-day scheduling of maintenance activities.
- Act as a point of escalation for technical troubleshooting of equipment during maintenance and repairs.
- Make decisions regarding maintenance and repair tasks within set operational guidelines.
- Conduct day-to-day site monitoring and surveillance of the data center building and infrastructure.
- Manage incidents in close cooperation with the supervisor in charge.
- Support and, when mandated, be responsible for activating and executing Emergency Operating Procedures.
- Act as the first line of response on alarms and handle or escalate alarms according to guidelines.
- Document progress, issues, and results to support audits and customer inquiries.
- Report and document operational standard deviations, initiating improvement measures.
- Record changes to data center infrastructure per change management procedures, notifying the Facility Manager.
- Document progress, issues, and results of all assigned maintenance tasks.
- Execute and draft Method of Procedures (MOPs) and Change Requests (CRs).
- Preparation of work permits for approval by the Facility Manager.
- Adhering to the four-eye policy in all operations.
- Preparation of Method of Procedures (MOPs) for operational activities.
- Performing risk assessments before undertaking any operations and seeking relevant approvals.
- Preparation of Change Management forms for approval by the Facility Manager.
- Adhering to the overall QHSE responsibility matrix.
- Execute ad hoc projects as instructed, including but not limited to fire safety initiatives, environmental sustainability, energy efficiency optimization, security enhancement, compliance audits, and technology integration.
- Be an active participant and make observations and suggestions towards improving data center effectiveness and efficiency.
- Perform any other tasks assigned by the Facility Manager or the person in charge.
- Bachelor's degree in Electronics and Electrical Engineering, Mechanical and Mechatronics Engineering(highly preferred), or a related Engineering field.
- Minimum of 6 years of