SENIOR RESORT SUPERVISOR
AI summary
Supervise and coordinate daily resort operations, ensure guest satisfaction, oversee events, and lead staff. Requires diploma and 3 years supervisory experience in hospitality. Salary KES 35,000-40,000. Location: Murang'a, Kenya.
- Supervise all resort departments for smooth operations
- Handle guest inquiries and complaints professionally
- Coordinate conferences, weddings, and corporate events
- Mentor and motivate departmental staff
- Monitor inventory and prepare operational reports
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KSHS.35,000-40,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in hospitality, Resort Supervisor, Hospitality SupervisorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest SENIOR RESORT SUPERVISOR evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Kenya employer and the role in Not specified.
- Add concrete examples related to hospitality, Resort Supervisor, Hospitality Supervisor, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- MediumThe employer is not clearly identified in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this SENIOR RESORT SUPERVISOR role in hospitality, Resort Supervisor?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Kenya employer before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
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Original source description
Find a Job + + + + Search SENIOR RESORT SUPERVISOR Brites Management Services Limited Hospitality & Leisure 2 weeks ago Easy apply New Rest of Kenya Full Time Hospitality & Hotel Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary Supervise and coordinate the daily operations of all resort departments to ensure smooth service delivery. Min Qualification: Diploma
Experience
Location: Kenya Job descriptions &
Level: Mid level
Length: 3 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant
in a similar supervisory role within a resort, hotel, or hospitality establishment.
in event coordination and hospitality operations is highly desirable. Strong leadership and people management skills. Excellent customer service and guest relationship management. Event planning and coordination skills. Business development and partnership management capabilities. Inventory and resource management skills. Strong communication and interpersonal skills. HOW TO APPLY If you meet the above qualifications, skills and
share CV on recruitment@britesmanagement.com Interviews will be carried out on a rolling basis until the position is filled. Only the shortlisted candidates will be contacted. Log In and Apply Important safety tips Do not make any payment without confirming with the BrighterMonday Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the late
Requirements
JOB TITLE SENIOR RESORT SUPERVISOR NATURE OF JOB FULL TIME INDUSTRY HOSPITALITY SALARY KSHS.35,000-40,000 JOB LOCATION MURANG'A DUTIES AND
and ensure expectations are met. Coordinate with relevant departments to ensure seamless event execution. Team Leadership Supervise, mentor, and motivate departmental staff to achieve operational excellence. Prepare staff schedules and ensure adequate staffing levels. Conduct performance monitoring, coaching, and training to improve productivity and service delivery. Foster teamwork, professionalism, and accountability among employees. Business Development Support initiatives aimed at increasing occupancy, event bookings, and overall revenue. Develop and maintain strong partnerships with travel agents, corporate clients, suppliers, and other stakeholders. Identify opportunities to promote resort services and enhance customer loyalty. Inventory & Resource Management Monitor inventory levels for food, beverages, housekeeping supplies, and operational equipment. Ensure efficient utilization of resources and minimize wastage. Coordinate procurement requests and maintain accurate inventory records. Conduct regular stock checks and prepare inventory reports. Reporting & Administration Prepare daily, weekly, and monthly operational reports. Monitor departmental performance against set targets. Ensure proper documentation of operational activities and guest records. Assist management in implementing operational improvements and strategic initiatives. KEY REQUIREMENT SKILLS AND QUALIFICATION Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, Tourism Management, or a related field. Minimum of 3 years;
Responsibilities
Resort Operations Supervise and coordinate the daily operations of all resort departments to ensure smooth service delivery. Ensure compliance with operational policies, health and safety regulations, and quality standards. Monitor cleanliness, maintenance, and overall presentation of the resort. Address operational challenges promptly and implement corrective measures. Guest Relations Deliver exceptional customer service and ensure high levels of guest satisfaction. Handle guest inquiries, complaints, and feedback professionally and efficiently. Monitor service standards and continuously improve the guest experience. Build lasting relationships with repeat and corporate clients. Event Planning and Coordination Oversee the planning, coordination, and successful execution of conferences, weddings, corporate functions, and other events. Liaise with clients to understand event