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Senior Resort Supervisor

Brites Management Services Limited Rest of Kenya Full Time Posted 2026-08-29
CountyMurang'a CountyCityNot specifiedContractFull TimePosted2026-08-29Close dateNot specifiedExperience3 yearsSourceBrighterMonday KenyaSalaryKES 35,000–40,000
senior resort supervisorhospitalityresort operationsmurang'afull timesupervisorhotel managementevent coordinationguest relationskenyahospitalitycall_center
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AI summary

Brites Management Services Limited is hiring a Senior Resort Supervisor in Murang'a, Kenya, on a full-time basis. The role involves coordinating daily resort operations, leading departmental teams, managing guest relations, overseeing events, and supporting business development. The position offers a salary of KES 35,000–40,000 and requires a diploma in Hospitality Management or a related field plus at least three years of supervisory experience.

  • Full-time supervisory role in a resort setting in Murang'a
  • Salary range of KES 35,000–40,000 per month
  • Requires diploma in Hospitality Management or related field
  • Minimum 3 years of supervisory experience in hospitality
  • Covers operations, guest relations, events, and business development
  • Apply by emailing CV to recruitment@britesmanagement.com

AI job guide

Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.

AI salary guide

Source salary available

The source lists KES 35,000–40,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.

Can you qualify for this role?

  • Required3+ years of relevant experienceThe job post includes a minimum experience signal.
  • RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
  • PreferredPractical evidence in hospitality, call_center, entregadorThe tags and summary point to skills connected with this role.
  • RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
  • UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

  • Likely requiredUpdated CV
  • Role specificCover letter or short employer message
  • OptionalProfessional references
  • Role specificAcademic or professional certificates
  • VerifyID or passport only after verifying the employer

Application tips for this job

  • Place your strongest Senior Resort Supervisor evidence in the first half of your CV.
  • In your cover letter or employer message, connect your experience to Brites Management Services Limited and the role in Not specified.
  • Add concrete examples related to hospitality, call_center, entregador, ideally with measurable outcomes or clear responsibilities.
  • Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
  • Confirm the deadline, interview location and employer contact before sharing personal documents.

Source and safety check

  • BrighterMonday Kenya
  • Original source link available
  • Application method is clear
  • Deadline not specified
  • No major risk signal was detected in the captured text.

Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.

Interview preparation

  • What experience makes you a strong fit for this Senior Resort Supervisor role in hospitality, call_center?
  • How have you handled responsibilities similar to those in this job post?
  • Are you available to work in Not specified under the listed contract or schedule?
  • Prepare examples with clear responsibilities, tools used and measurable outcomes.
  • Review the source and research Brites Management Services Limited before the interview.

Ask what the first priorities will be in the role and how success will be measured.

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Original source description

  • SENIOR RESORT SUPERVISOR
  • Brites Management Services Limited
  • Management & Business Development
  • Today
  • Easy apply
  • New
  • Rest of Kenya
  • Full Time
  • Hospitality & Hotel
  • Confidential
  • Share link
  • Share on WhatsApp
  • Share on LinkedIn
  • Share on Facebook
  • Share on Twitter
  • Share via SMS
  • Job summary
  • Supervise and coordinate the daily operations of all resort departments to ensure smooth service delivery.
  • Min Qualification:
  • Diploma

Experience

  • Level:
  • Mid level
  • Length:
  • 3 years
  • Language Requirement:
  • English
  • Working Hours:
  • Full Time - 8 to 5
  • Applicant
  • Location:
  • Kenya
  • Job descriptions &
  • in a
  • similar supervisory role within a resort, hotel, or hospitality establishment.
  • ·
  • in event coordination and
  • hospitality operations is highly desirable.
  • ·
  • Strong leadership and people management
  • skills.
  • ·
  • Excellent customer service and guest
  • relationship management.
  • ·
  • Event planning and coordination skills.
  • ·
  • Business development and partnership
  • management capabilities.
  • ·
  • Inventory and resource management skills.
  • ·
  • Strong communication and interpersonal
  • skills.
  • HOW TO APPLY
  • · If you meet the above qualifications,
  • skills and
  • share CV on recruitment@britesmanagement.com
  • · Interviews will be carried out on a
  • rolling basis until the position is filled.
  • · Only the shortlisted candidates will be
  • contacted.
  • Log In and Apply
  • Important safety tips
  • Do not make any payment without confirming with the BrighterMonday Customer Support Team.
  • If you think this advert is not genuine, please report it via the Report Job link below.
  • Report Job

Requirements

  • JOB TITLE
  • SENIOR RESORT SUPERVISOR
  • NATURE OF JOB
  • FULL TIME
  • INDUSTRY
  • HOSPITALITY
  • SALARY
  • KSHS.35,000-40,000
  • JOB LOCATION
  • MURANG'A
  • DUTIES AND
  • and ensure expectations are met.
  • ·
  • Coordinate
  • with relevant departments to ensure seamless event execution.
  • Team Leadership
  • ·
  • Supervise,
  • mentor, and motivate departmental staff to achieve operational excellence.
  • ·
  • Prepare
  • staff schedules and ensure adequate staffing levels.
  • ·
  • Conduct
  • performance monitoring, coaching, and training to improve productivity and
  • service delivery.
  • ·
  • Foster
  • teamwork, professionalism, and accountability among employees.
  • Business Development
  • ·
  • Support
  • initiatives aimed at increasing occupancy, event bookings, and overall revenue.
  • ·
  • Develop
  • and maintain strong partnerships with travel agents, corporate clients,
  • suppliers, and other stakeholders.
  • ·
  • Identify
  • opportunities to promote resort services and enhance customer loyalty.
  • Inventory & Resource Management
  • ·
  • Monitor
  • inventory levels for food, beverages, housekeeping supplies, and operational
  • equipment.
  • ·
  • Ensure
  • efficient utilization of resources and minimize wastage.
  • ·
  • Coordinate
  • procurement requests and maintain accurate inventory records.
  • ·
  • Conduct
  • regular stock checks and prepare inventory reports.
  • Reporting & Administration
  • ·
  • Prepare
  • daily, weekly, and monthly operational reports.
  • ·
  • Monitor
  • departmental performance against set targets.
  • ·
  • Ensure
  • proper documentation of operational activities and guest records.
  • ·
  • Assist
  • management in implementing operational improvements and strategic initiatives.
  • KEY REQUIREMENT SKILLS AND QUALIFICATION
  • ·
  • Diploma or Bachelor's Degree in
  • Hospitality Management, Hotel Management, Tourism Management, or a related
  • field.
  • ·
  • Minimum of
  • 3 years'

Responsibilities

  • Resort
  • Operations
  • ·
  • Supervise
  • and coordinate the daily operations of all resort departments to ensure smooth
  • service delivery.
  • ·
  • Ensure
  • compliance with operational policies, health and safety regulations, and
  • quality standards.
  • ·
  • Monitor
  • cleanliness, maintenance, and overall presentation of the resort.
  • ·
  • Address
  • operational challenges promptly and implement corrective measures.
  • Guest Relations
  • ·
  • Deliver
  • exceptional customer service and ensure high levels of guest satisfaction.
  • ·
  • Handle
  • guest inquiries, complaints, and feedback professionally and efficiently.
  • ·
  • Monitor
  • service standards and continuously improve the guest experience.
  • ·
  • Build
  • lasting relationships with repeat and corporate clients.
  • Event Planning and Coordination
  • ·
  • Oversee
  • the planning, coordination, and successful execution of conferences, weddings,
  • corporate functions, and other events.
  • ·
  • Liaise
  • with clients to understand event
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-09-04.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.