Senior Operations Manager
AI summary
Bebafleet ltd seeks a Senior Operations Manager (acting as General Manager) to lead market operations, drive growth, manage P&L, and build high-performing teams in Nairobi. Requires MBA, 5+ years experience, and strong leadership skills.
- Requires Master's degree in Business Administration (MBA) from recognized university
- Preferably 39 years and above; mature and strategic
- Experience in e-hailing or ride-hailing companies is an added advantage
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required5+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in driver, sales, retailThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Senior Operations Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Kenya employer and the role in Nairobi.
- Add concrete examples related to driver, sales, retail, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- MediumThe employer is not clearly identified in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Senior Operations Manager role in driver, sales?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Kenya employer before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Find a Job + + + + Search Senior Operations Manager BrighterMonday Consulting Management & Business Development 2 months ago Easy apply Nairobi Full Time Retail, Fashion & FMCG Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary Bebafleet ltd is looking for Senior Operations Manager acting as General manager(AGM) to handle with
Responsibilities
for leading the market operations, driving growth, managing the P&L (profit and loss), and building high-performing teams to deliver safe, reliable transport solutions. This role acts as the primary leader in a specific market or region, balancing strategic growth with operational efficiency and regulatory compliance, including onboarding process, works across sales and the implementation of engineering/Dev ops teams. Min Qualification: Masters
; Strategic Planning: Crafting and implementing strategies for market expansion, setting growth goals, and adjusting plans based on data analysis and market trends. Operational Excellence: Monitoring daily performance metrics—such as average ETA (estimated time of arrival), ride completion rates, and driver availability—to maintain service quality. Supply and Demand Management: Balancing the number of active drivers with passenger demand in real-time to optimize efficiency and profitability. Regulatory Compliance: Ensuring all operations comply with local regulations, labour laws, safety standards, and licensing requirements. Driver and Passenger Relations: Addressing customer service issues and managing relationships with driver-partners. Public Representation: Acting as the public face of the company, engaging with media, government officials, and industry partners Leadership & team management; Recruitment and Development: Overseeing the hiring, training, and development of local operational teams. Performance Evaluation: Setting performance goals and reviewing employee productivity. Problem Solving: Intervening to resolve operational bottlenecks, team conflicts, or competitive threats.
Experience
Location: Nairobi, Kenya Job descriptions &
Level: Senior level
Length: 5 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant
in general management/operations or similar executive role, with a master’s degree in Business administration (MBA) from a recognized university. Skills: Strong analytical ability, leadership, decision-making, and excellent communication skills. Previous
in e-hailing or ride-hailing companies is an added advantage Excellent communication, planning and execution skills Ability to collaborate with technical and operations managers Log In and Apply Important safety tips Do not make any payment without confirming with the BrighterMonday Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .
Requirements
; Preferably 39 years and above (mature, strategic and results-oriented) Previous