Back to jobs

Job in Kenya

Senior Marketing Operations Specialist

i Manage Limited Nairobi Full Time Posted 2026-09-09

CountyNairobiCityNairobiContractFull TimePosted2026-09-09Close dateNot specifiedExperience4 yearsSourceBrighterMonday KenyaSalaryKSh 90,000 - 105,000

marketing operationscampaign coordinationmarketing analyticsNairobifull timeseniorbanking finance insurancecontent coordinationMarTechdigital marketingcall_centerentregador

Use AI for this job

AI summary

i Manage Limited is hiring a Senior Marketing Operations Specialist in Nairobi to coordinate multi-channel campaigns, marketing analytics, offline media, content coordination, compliance, and MarTech adoption. The role requires a Bachelor's degree, 4 years of experience, and English proficiency, with a salary of KSh 90,000–105,000.

Senior-level marketing operations role in Nairobi
Salary range KSh 90,000–105,000
Requires Bachelor's degree and 4 years experience
Covers digital, social, CRM, radio, TV, and referral channels
Includes analytics, reporting, and MarTech/AI adoption
Full-time role with standard 8 to 5 working hours

AI job guide

Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.

AI salary guide

Source salary available

The source lists KSh 90,000 - 105,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.

Can you qualify for this role?

Required4+ years of relevant experienceThe job post includes a minimum experience signal.
RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
PreferredPractical evidence in call_center, entregador, financeThe tags and summary point to skills connected with this role.
RequiredAvailability to work in NairobiThe vacancy is associated with this location.
UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

Likely requiredUpdated CV
Role specificCover letter or short employer message
OptionalProfessional references
Role specificAcademic or professional certificates
VerifyID or passport only after verifying the employer

Application tips for this job

Place your strongest Senior Marketing Operations Specialist evidence in the first half of your CV.
In your cover letter or employer message, connect your experience to i Manage Limited and the role in Nairobi.
Add concrete examples related to call_center, entregador, finance, ideally with measurable outcomes or clear responsibilities.
Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
Confirm the deadline, interview location and employer contact before sharing personal documents.

Source and safety check

BrighterMonday Kenya
Original source link available
Application method is clear
Deadline not specified

No major risk signal was detected in the captured text.

Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.

Interview preparation

What experience makes you a strong fit for this Senior Marketing Operations Specialist role in call_center, entregador?
How have you handled responsibilities similar to those in this job post?
Are you available to work in Nairobi under the listed contract or schedule?

Prepare examples with clear responsibilities, tools used and measurable outcomes.
Review the source and research i Manage Limited before the interview.

Ask what the first priorities will be in the role and how success will be measured.

Similar jobs to consider

Jobs in Nairobi Call_Center jobs in Kenya More jobs from BrighterMonday Kenya

Use AI to apply better

After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.

Check my role fit Tailor my CV for this job Generate cover letter / employer message

Original source description

Senior Marketing Operations Specialist
i Manage Limited
Marketing & Communications
Today
Easy apply
New
Nairobi
Full Time
Banking, Finance & Insurance
KSh
90,000 - 105,000
Share link
Share on WhatsApp
Share on LinkedIn
Share on Facebook
Share on Twitter
Share via SMS
Job summary
The Senior Marketing Operations Specialist coordinates the execution and analysis of marketing activities across digital, social, content, SMS, push notifications, radio, television, and other approved channels.
Min Qualification:
Bachelors

Experience

Level:
Mid level
Length:
4 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant
Location:
Nairobi, Kenya
Job descriptions &

Requirements

1. Cross-Channel Campaign
Coordination
●
Coordinate campaigns across
digital, social, content, CRM, radio, television, and referral channels.
●
Maintain the shared marketing
calendar, including offers, audiences, timing, deliverables, and owners.
●
Prepare campaign briefs and
coordinate delivery with specialists and agencies.
●
Ensure messaging and offers are
consistent across all channels.
●
Track implementation,
deadlines, dependencies, and risks.
●
Document campaign results and
lessons learned.
2. Marketing Analytics and
Reporting
●
Consolidate performance data
from digital, offline, social, CRM, and app channels.
●
Track registrations,
applications, approvals, disbursements, conversions, and acquisition costs.
●
Interpret attribution results
and highlight relevant limitations.
●
Identify the channels and
campaigns driving customers and disbursed loans.
●
Prepare weekly and monthly
reports for the CMO and COO/Director.
●
Recommend corrective actions
for underperforming activities.
3. Offline Media and Agency
Coordination
●
Prepare briefs for radio,
television, production, and other media agencies.
●
Coordinate schedules,
placements, materials, and delivery deadlines.
●
Monitor performance by channel,
station, placement, and campaign period.
●
Negotiate proposed placements
and rates within approved parameters.
●
Compare agency proposals and
recommend
●
Quality and usefulness of
market insights
●
Reduction in manual reporting
and analysis
●
Delivery of approved technology
and automation improvements
●
Timely identification of
performance and reputation risks
Log In and Apply
Important safety tips
Do not make any payment without confirming with the BrighterMonday Customer Support Team.
If you think this advert is not genuine, please report it via the Report Job link below.
Report Job

Preferred Qualifications

options.
●
Verify delivery and escalate
poor performance or service failures.
4. Local Market and Customer
Insights
●
Monitor competitors, customer
trends, media usage, and digital lending developments.
●
Review app-store feedback,
social media sentiment, and customer comments.
●
Coordinate customer surveys and
other approved research activities.
●
Collect customer testimonials
and case studies with appropriate consent.
●
Identify recurring customer
concerns and communication gaps.
●
Provide regular market and
competitor updates to management.
5. Marketing Content Coordination
●
Coordinate banners, videos,
radio scripts, social posts, SMS, push notifications, and app content.
●
Prepare clear briefs for
content specialists, agencies, and designers.
●
Review materials for
consistency, accuracy, local relevance, and brand alignment.
●
Ensure required approvals are
completed before publication.
●
Maintain records of approved
materials and final campaign content.
●
Coordinate content production
with campaign and media timelines.
6. Marketing Compliance and
Approvals
●
Coordinate campaign review with
Compliance, Legal, Risk, Product, and other stakeholders.
●
Ensure offers, pricing, product
conditions, and claims are accurate.
●
Check alignment with Company
policies, platform rules, and applicable requirements.
●
Maintain evidence of approvals
and final campaign materials.
●
Escalate regulatory,
reputational, customer-treatment, or platform-policy risks.
●
Ensure expired or withdrawn
offers are removed promptly.
7. MarTech, AdTech and AI Adoption
●
Evaluate tools that improve
attribution, reporting, analysis, and campaign delivery.
●
Support use of MMPs, GA4,
Firebase, AppFollow, ASO, and approved platforms.
●
Identify practical uses of AI
and automation in marketing workflows.
●
Coordinate testing and
implementation of approved tools.
●
Document expected benefits,
risks, and implementation results.
●
Monitor adoption and impact on
efficiency and decision-making.
8. App Store, Ratings and
Reputation Support
●
Monitor app-store ratings,
reviews, sentiment, and recurring concerns.
●
Support approved
review-solicitation activities.
●
Link rating trends with
product, campaign, service, and customer data.
●
Coordinate responses with
Product, Operations, Customer Service, and Content.
●
Escalate significant negative
trends or reputation risks.
●
Track key issues and actions
taken.
9. Marketing Operating Rhythm
●
Prepare and maintain the weekly
marketing plan.
●
Provide accurate updates for
regular marketing and business meetings.
●
Keep shared communication
channels updated with campaign status.
●
Track agreed actions, owners,
and deadlines.
●
Coordinate inputs from
specialists, agencies, Data, Risk, and Product.
●
Escalate delayed decisions,
conflicting priorities, and material risks.
Key Performance Indicators
●
Percentage of campaigns
launched on schedule
●
Accuracy and timeliness of
marketing reports
●
Registration, application, and
disbursement performance
●
Customer acquisition cost and
campaign efficiency
●
Offline media performance
against plan
●
Compliance with campaign
approval

Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-09-11.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.

Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.