Senior Manager IT Applications & Asset Management
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Senior management role at KCB Bank Kenya overseeing IT application support and asset management for Bancassurance and Investment Banking platforms in Nairobi. Responsibilities include team leadership, continuous improvement, project delivery, governance, and ensuring operational resilience across critical banking applications.
- Lead BAU support for Bancassurance and Investment Banking applications at a major Kenyan bank
- Manage and develop the Business Applications Support team in Nairobi
- Drive application enhancements, automation, and integration projects with core banking systems
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Senior management role at KCB Bank Kenya overseeing IT application support and asset management for Bancassurance and Investment Banking platforms in Nairobi. Responsibilities include team leadership, continuous improvement, project delivery, governance, and ensuring operational resilience across critical banking applications.
- Lead BAU support for Bancassurance and Investment Banking applications at a major Kenyan bank
- Manage and develop the Business Applications Support team in Nairobi
- Drive application enhancements, automation, and integration projects with core banking systems
- Own governance, compliance, testing, and disaster recovery for critical banking services
- Full Time senior management position based in Nairobi
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AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required8+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, call_center, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Senior Manager IT Applications & Asset Management evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to KCB Bank Kenya and the role in Nairobi.
- Add concrete examples related to security, call_center, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobWeb Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
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- Original source link available
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- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Senior Manager IT Applications & Asset Management role in security, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research KCB Bank Kenya before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
KEY RESPONSIBILITIES
- BAU Support Leadership: Provide operational leadership for the day-to-day support of Bancassurance and Investment Banking applications. Ensure service availability and stability through effective monitoring, incident and problem management, service-request fulfilment, change control, vendor coordination, support procedures, capacity planning and timely escalation, in line with agreed service levels and divisional policy.
- Team Management: Plan, direct, coordinate and review the work of the Business Applications Support team. Allocate activities and projects, assess work methods and outcomes, and resolve operational or service-delivery issues.
- Continuous Improvement: Drive system enhancements, automation, process improvements and user training across Bancassurance and Investment Banking applications to strengthen operational efficiency, controls and customer service.
- Project and Integration Leadership: Lead technical delivery for projects affecting Bancassurance, Investment Banking, Custody and Wealth Management applications, including integrations with core banking, digital, finance and third-party systems.
- Documentation and Reporting: Maintain comprehensive application documentation, including support procedures, project and incident reports, process and user manuals, presentations, technical plans, integration specifications and service-performance reports.
- Capability Development: Build team capability in Bancassurance and Investment Banking application support through workforce planning, coaching, knowledge transfer, targeted training, performance management and staff engagement.
- Resilience and Continuity: Develop and maintain business-continuity, disaster-recovery, monitoring and support procedures that minimise downtime and safeguard the availability, integrity and resilience of Bancassurance and Investment Banking services.
- Testing and Quality Assurance: Define and oversee testing methods for application changes, integrations, upgrades and fixes. Verify compliance with functional, security, performance and quality standards, and monitor defects through to resolution.
- Governance and Compliance: Review proposed software, vendor solutions and integrations to confirm compliance with architecture, security, regulatory, operational-risk and quality-assurance standards before acquisition or implementation.
- MINIMUM POSITION QUALIFICATION REQUIREMENTS
- Academic & Professional
- Education Bachelor’s degree Computer Science or Information Technology or Computer/Electronics Engineering RQ
- Master’s degree Management / IT AA
- Professional Qualifications MCP/MCSA/MCSE / MCITP / ITIL / RedHat RQ
- LINUX/UNIX Administration AA
- Cloud Management (Azure, AWS, OCI) AA
- Project Management (PMP, SCRUM, AGILE) AA
- Database Management AA
Experience
Total Minimum No of Years’ Experience Require 6 years
Detail Minimum No of Years Need Type[5]
Operational and technical characteristics of a variety of payment platforms including Bancassurance, Investment and Wealth Banking and 3rd Party Integrations 6 ES
Understanding of Financial, Insurance, Wealth and Investment Services regulatory and audit regimen 6 ES
Basic budgeting, contracting, purchasing practices, policies and procedures 3 DS
Methods and techniques used in the installation, administration, monitoring, upgrading and problem resolution of central application software systems 3 DS
Principles of supervision and training 3 DS
Principles and procedures of quality assurance and security related to complex on payment systems and applications 3 DS
Principles and practices of application development and troubleshooting 3 DS
Effective analysis, communication, presentation and customer relationship skills 3 DS
Principles and practices of project management and administration 2 DE
Knowledge of relevant industry (banking) practise with experience on SOAP, Restful and Files integrations 6 ES
Principles of contract negotiation and administration 2 DE