Senior Legal Claims Officer
AI summary
Britam is hiring a Senior Legal Claims Officer in Nairobi to manage insurance claims, review documentation, advise customers, track legal matters, and coordinate with panel advocates. The role requires a law degree, KSL diploma, and 6–9 years of insurance claims experience. Apply online via Britam's Taleo portal.
- Full-time legal claims role at a leading listed financial services group
- Requires LLB, KSL diploma, and 6–9 years insurance claims experience
- Involves claims review, advocate management, and reserves oversight
- CPA, AIIK, or ACII qualification is an added advantage
- Apply online via Britam Taleo portal
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required6+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, Legal, ClaimsThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Senior Legal Claims Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Britam and the role in Nairobi.
- Add concrete examples related to internship, Legal, Claims, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Senior Legal Claims Officer role in internship, Legal?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Britam before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
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Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Ban...
Read more about this company
Senior Legal Claims Officer
Job Type
Full Time
Qualification
BA/BSc/HND
,
Professional Certificate
Experience
- 6 - 9 years
- Location
- Nairobi
- Job Field
- Legal and Regulatory
- and qualifications required:
- Bachelors of degree in LAW LLB and PDG from KSL.
- Obtain the relevant CLE points in every given year.
- 6-9 years’
- in insurance claims processing.
- Knowledge and
- in the insurance sector.
- CPA or AIIK or ACII and added advantage.
- Technical / Functional Competencies:
- Insurance Claims Management
- Legal Claims & Litigation Management
- Insurance Law & Regulatory Compliance
- Policy Interpretation & Coverage Analysis
- Claims Liability Assessment & Reserving
- Legal Costs & Panel Advocate Management
- Claims Recoveries, Subrogation & Settlements
- Claims Reporting, Analysis & Systems Management
- Check how your CV aligns with this job
- Method of Application
- Interested and qualified? Go to
- Britam on britam.taleo.net
- to apply
- Build your CV for free.
- Download in different templates.
Job Purpose
- Reporting to the Assistant Manager Legal Claims.
- Key
Responsibilities
Review documents and pertinent
Requirements
- regarding an insurance claim.
- Ensure that the insurance claim made by the claimant is complete in form and complies with the documentary
- of an insurance claim.
- Advice customers regarding basic matters about their insurance coverage in relation to the insurance claim.
- Respond to both internal and external claims inquiries concerning benefits, claims processes, service providers, and the filing/completion of proper forms.
- Record all claims transactions including appointment of advocates, doctors and investigators.
- Ensure that matters allocated are constantly tracked and updated in the registers.
- Update legal claims registers for claims meetings and update the various claims reports.
- Track and follow up on appeal deposits.
- Assist in giving advice on legal issues, compile comprehensive file notes both in the event of judgments and out of court matters.
- Assist in the review of reserves as per the reserving guidelines.
- Assist in managing external Advocates on Britam Panel of Advocates through pro-active interaction and correspondences.
- Review advocates legal costs to ensure that the same are within the SLA and Advocates Remuneration Order.
- Review status updates as received by advocates in an effort to keep abreast with all ongoing briefs and advice maintain adequate reserves based on the established reserving guidelines. and documentation received from the panel advocates.
- Process payments to insured’s and service providers.
- Assist on Third party recoveries when called upon to do so.
- Perform any other duties as may be assigned from time to time.
- Knowledge,