Senior Exports Supervisor
AI job insight
CDL is hiring a Senior Exports Supervisor in Mombasa to oversee daily export operations, ensure regulatory compliance, and lead the exports team. The role involves coordinating documentation, customs clearance, shipping, and client service while supporting business development and performance reporting. This is a full-time position requiring a BA/BSc/HND and 8 years of experience in shipping and maritime operations.
- Full-time senior role in Mombasa with team leadership responsibilities
- Requires BA/BSc/HND and 8 years of experience
- Focus on export operations, customs compliance, and KRA requirements
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CDL is hiring a Senior Exports Supervisor in Mombasa to oversee daily export operations, ensure regulatory compliance, and lead the exports team. The role involves coordinating documentation, customs clearance, shipping, and client service while supporting business development and performance reporting. This is a full-time position requiring a BA/BSc/HND and 8 years of experience in shipping and maritime operations.
- Full-time senior role in Mombasa with team leadership responsibilities
- Requires BA/BSc/HND and 8 years of experience
- Focus on export operations, customs compliance, and KRA requirements
- Involves client relationship management and business development support
- Reports and KPI monitoring are key parts of the role
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Never pay for any notarisation, certificate or assessment as part of any recruitment process. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required8+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in factory, internship, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in MombasaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Senior Exports Supervisor evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to CDL and the role in Mombasa.
- Add concrete examples related to factory, internship, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Senior Exports Supervisor role in factory, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Mombasa under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research CDL before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
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contact us
CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.
Senior Exports Supervisor - Mombasa
Job Type: Full Time
Qualifications
- BA/BSc/HND
- Bachelor’s degree in International Business, Logistics, Supply Chain, or a related field.
Experience
8 years
Location: Mombasa
Job Field: Shipping and Maritime
8+ years of experience in export operations within Logistics, Freight Forwarding, Transport & Supply Chain Management industry
3+ years managing a team at a supervisory level.
Check how your CV matches this job
Method of Application
- Interested and qualified? Go to
- CDL Human Resource on cdl.zohorecruit.com
- to apply
- Build your CV for free.
- Download in different templates.
Job Purpose
The Senior Exports Supervisor is responsible for supervising the day-to-day export operations, ensuring efficient service delivery, regulatory compliance, operational excellence, and high customer satisfaction. The role coordinates export activities, supports business development initiatives, monitors team performance, and ensures timely execution of all export processes in line with company standards and customer expectations.
Key Responsibilities
- Operational Supervision
- Supervise daily export operations to ensure timely execution of customer requirements.
- Coordinate documentation, customs clearance, shipping, transport, and warehouse activities.
- Monitor operational KPIs and implement corrective actions where required.
- Escalate operational risks and service issues promptly.
- Client Service & Relationship Management
- Maintain strong relationships with existing clients and ensure service excellence.
- Resolve customer concerns within agreed service levels.
- Conduct client service reviews and support customer retention initiatives.
- Support tariff reviews and implementation.
- Regulatory & Compliance
- Ensure compliance with customs regulations, KRA requirements, and company procedures.
- Coordinate submission of bond returns and statutory documentation.
- Support internal and external audits.
- Ensure documentation accuracy and process compliance.
- Reporting & Performance Monitoring
- Prepare daily, weekly, and monthly operational reports.
- Monitor departmental KPIs and productivity.
- Analyse operational trends and recommend improvements.
- Maintain accurate operational records.
- Business Development Support
- Support the identification of new business opportunities.
- Prepare quotations and operational proposals.
- Participate in customer visits where required.
- Support implementation of new customer accounts.
- Team Leadership
- Supervise, coach and develop the exports team.
- Allocate work and monitor productivity.
- Conduct performance discussions and provide continuous feedback.
- Identify training needs and support capability development.
- Drive adherence to company policies and operational standards.
- Continuous Improvement
- Identify opportunities to improve efficiency and reduce operational costs.
- Champion process improvement initiatives.
- Support implementation of operational excellence projects.
