School Support Lead(SSL)_Loan Officer
AI summary
Jackfruit Associates Limited is hiring a School Support Lead/Loan Officer to drive business growth by onboarding schools onto loan products, conducting credit scoring, managing debt portfolios, and supporting clients across Kenya. The role is full-time, reports to a Team Leader, and requires a diploma with no prior experience needed. Working hours are 8 to 5.
- Entry-level role requiring only a diploma and no prior experience
- Full-time position based in Kenya with 8 to 5 working hours
- Involves client acquisition, credit scoring, and loan portfolio management
- Reports directly to a Team Leader within Jackfruit’s education finance operations
AI job guide
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AI salary guide
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Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest School Support Lead(SSL)_Loan Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Jackfruit Associates Limited and the role in Not specified.
- Add concrete examples related to sales, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
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Interview preparation
- What experience makes you a strong fit for this School Support Lead(SSL)_Loan Officer role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Jackfruit Associates Limited before the interview.
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Original source description
- School Support Lead(SSL)_Loan Officer
- JACKFRUIT ASSOCIATES LIMITED
- Accounting, Auditing & Finance
- 1 month ago
- Easy apply
- Skills Assessment
- Kenya
- Full Time
- Banking, Finance & Insurance
- Confidential
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- Job summary
- The position ensures strong loan performance through rigorous credit oversight, delinquency management, and strict adherence to lending policies and procedures.
- Min Qualification:
- Diploma
Experience
Level:
Entry level
Length:
No Experience/Less than 1 year
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant
Location:
Kenya
Job descriptions &
1.
Minimum level of academic and professional qualifications required to perform effectively in the role
a) Relevant Diploma from a recognized institution
b) Certificate in basic computer skills
2.
Minimum level of
required to perform effectively in the role
a) Atleast a minimum of 18 months
in sales, preferably in school financing, and SME lending
b) Notable achievements in sales targets, portfolio quality, etc
Working relationships
1.
Internal:
a) Commercial Manager
b) Finance team
c) Collection team
d) Credit Analyst team
e) Customer care
f) Loan officers/SSLs
2.
External:
a) Customers/ School Directors
b) Insurance Provider
c) Valuers Auctioneers
d) Other financial providers
Core Competences
1.
Technical
a) Market intelligence skills.
b) Decision making skill
c) Management skills
d) Risk management skills
e) Analytical and organizational skills
f) Communication/Report writing skills
g) Credit assessment, credit scoring and setting credit limit skills
h) Familiarity with industry rules and regulations
2.
Behavioral
a) Leadership skills
b) Communication skills
c) Team player
d) Customer care
e) Negotiation skills
f) Problem solving skills
g) Ability to work under minimum supervision
Equality & Non-Discrimination Practices: Jackfruit Finance is committed to fostering a work environment that values diversity and inclusivity. We are an equal opportunity employer, and we adhere to the principles outlined in Article 27 of the Constitution of Kenya 2010, which prohibits discrimination on the grounds of race, gender, ethnicity, religion, disability, and social status.
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Requirements
- About Jackfruit
- Jackfruit Network is a Kenya-based
Education
finance company leveraging technology and data-driven solutions to make affordable financing accessible to schools. Our mission is to transform
finance across Africa, empowering schools, students, and communities through three core pillars:
1.
JF Finance – Africa’s Leading Digital School Lender
Providing affordable, customized financing with, in time, impact-linked models that incentivize both educational and financial improvements.
2.
JF Hub
– The Premier
Procurement Platform
Developing a marketplace where schools can source high-quality, cost-effective goods and services from trusted suppliers, improving operational efficiency.
3.
JF Foundation – Philanthropic Capital for
High-Impact
Initiatives
Directing grants and donor funding toward schools, teacher training, and educational innovation to create lasting impact.
For more information, please head to their website and LinkedIn page.
About the Role:
Location:
Kenya
Commitment
: Full-time
Reports to
: Team Leader
The roleis responsible for driving sustainable business growth within the assigned area by executing effective sales, marketing, and operational strategies while safeguarding portfolio quality and institutional standards. The position ensures strong loan performance through rigorous credit oversight, delinquency management, and strict adherence to lending policies and procedures. Acting as the key link between head office and field operations, the role ensures operational efficiency, risk control, customer confidentiality, asset protection, and the maintenance of a strong corporate image.
Key
finance-related tasks as assigned by the Team Leader or Head of Operations.
Key Performance Indicators (KPIs):
●
Repayment:
Achieve a 100% on-time repayment rate across all loans.
●
Disbursement Targets:
Achieve disbursement targets monthly
●
Fund Utilization:
Ensure all disbursed funds are used as intended for project or asset acquisition.
●
Junior School Support Lead Level 1:
Monthly target of 1.5M
●
Junior School Support Lead Level 2:
Monthly target of 2M
●
Senior School Support Lead Level 1:
2.5M
●
Senior School Support Lead Level 2:
3M
Knowledge, Skills and
Responsibilities
- Identify and onboard new schools interested in Jackfruit’s loan products, meeting monthly targets.
- Foster strong relationships with school leaders, becoming a trusted advisor for their financial needs.
- Conduct thorough credit scoring for schools applying for loans through accurate and detail oriented data capture.
- Evaluate applicants’ financial profiles and ensure accuracy in credit applications before review.
- Train approved schools on managing their Jackfruit loans, ensuring a clear understanding of repayment processes and project guidelines.
- Monitor project implementations and asset purchases to confirm funds are utilized as intended.
- Manage and monitor the repayment of loans, ensuring timely collections and developing corrective action plans for delinquent accounts.
- Collaborate with internal teams to achieve a 100% on-time repayment rate.
- Provide ongoing financial guidance and support to schools, addressing queries and maintaining a positive client relationship.
- Attend regional meetings and peer review sessions to share insights and contribute to best practices within the SSL team.
- Ensure accurate tracking of client data and loan application status, and actively follow up with pending applications.
- Execute other