Salesforce Administrator (CPQ experience)
AI summary
Solvo Global is hiring a Salesforce Administrator in Nairobi to support its SaaS business by managing Sales Cloud, Service Cloud, CPQ, and Communities. The role involves end-user support, training, process optimization, data management, and cross-functional collaboration. Candidates should have 2+ years of Salesforce experience, including 1+ year with CPQ, and strong business analysis and communication skills.
- Salesforce CPQ focus with Sales Cloud, Service Cloud, and Communities administration
- 2+ years Salesforce experience required, including 1+ year CPQ experience
- Full-time role based in Nairobi, Kenya
- Involves end-user support, training, reporting, and process automation
- Occasional domestic travel may be required for meetings and events
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, domestic, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Salesforce Administrator (CPQ experience) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Solvo Global and the role in Nairobi.
- Add concrete examples related to sales, domestic, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobWeb Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobWeb Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Salesforce Administrator (CPQ experience) role in sales, domestic?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Solvo Global before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
The Salesforce Administrator Specialist plays a critical role in supporting our SaaS organization by enabling business users and cross-functional teams through proactive support, training, and system enhancements that drive operational efficiency and strategic scalability. This position partners closely with stakeholders across Sales, Marketing, Service, and Finance to optimize Salesforce capabilities and ensure alignment with the fast-evolving needs of a SaaS business. As a key contributor to organizational effectiveness, the role manages and customizes core Salesforce applications including Sales Cloud, Service Cloud, CPQ, and Communities. It also maintains data integrity, streamline processes, and supports release cycles. The ideal candidate is a self-motivated, solutions-oriented professional with a proven ability to troubleshoot and resolve complex logic challenges in a dynamic, tech-driven environment.
Responsabilities:
Deliver daily end-user support, training, and proactive guidance to enhance Salesforce knowledge and adoption across teams.
Troubleshoot system issues, build reports, optimize business processes, and maintain documentation and customizations.
Partner with leadership to analyze business needs, define technical specifications, and configure systems to support custom applications and optimized processes.
Manage project deliverables, collaborate with cross-functional teams, and research Salesforce solutions—including native features and managed packages—to meet strategic goals.
Administer and customize Salesforce applications (Sales Cloud, Service Cloud, Knowledge and Community Applications), manage user access, automate business processes (utilizing flow), and deliver advanced reporting and dashboard support.
Lead Salesforce CPQ initiatives by configuring and optimizing Contracts, Quotes, Orders, Products, Pricing, and related objects, applying best practices to meet evolving business requirements.
Data management includes imports, cleansing, deduplication, and optimization, while enhancing Salesforce functionality and integrating it with internal and external systems.
On rare occasion domestic travel may be required to attend team onsite meetings, customer events, industry conferences, and training sessions. This may include air travel, ground transportation (including cars, taxis, or rideshare services), and in some cases potential public transportation.
Skills
Strong business analysis and functional experience, including
Requirements
- gathering
- Skilled in managing competing priorities while driving project deliverables and collaborating across teams
- Accurately manage all aspects of project deliverables and collaborate with cross-functional project team
- Excellent verbal and written communication skills for effective collaboration and project management.
- Strong knowledge of Salesforce reporting, dashboards, and data visualization techniques.
- Strong problem solving and root cause analysis
- Ability to deliver end-user training and create documentation.
- Comfortable working in a fast-paced environment with evolving priorities.
- Ensures accuracy in data, configurations, and documentation.
- Anticipates challenges and identifies opportunities for process improvement
- 2+ Years working in Salesforce with 1+ years of full-time
- gathering
- Skilled in managing competing priorities while driving project deliverables and collaborating across teams
- Accurately manage all aspects of project deliverables and collaborate with cross-functional project team
- SOQL (Salesforce Object Query Language) is a plus
- PEO, ASO, or HCM
Experience
- with CPQ specifically
- Functional knowledge of Flow and third-party applications that integrate with CPQ such as DocuSign and Conga
- Strong business analysis and functional experience, including
- is a plus
- Active Member of the Salesforce Trailblazer Community is a plus
- Visualforce/Lightning Components/Aura Components, Apex is a plus
- SOQL (Salesforce Object Query Language) is a plus
- High School Diploma or equivalent combination of experience, skills,
Education
- (including other relevant non-traditional degree programs, certifications, or job training programs) preferred.
- Proficiency with Microsoft Office software (Teams, Excel) and demonstrated ability to learn other applications as needed.