Sales Operations Analyst
AI summary
BURN is hiring a Sales Operations Analyst in Nairobi to provide operational analytics, business assurance, and decision support across Sales Operations. The role involves reconciling sales data, monitoring operational risks, validating reports across platforms, and supporting continuous improvement and governance initiatives. A business/analytics degree, advanced Excel/SQL skills, and 2+ years of experience are required.
- Full-time middle-level role at BURN in Nairobi
- Deadline: 30/09/2026
- Requires Business/Analytics degree and advanced Excel/SQL
- 2+ years experience needed
- Focus on sales analytics, reconciliation, and operational governance
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, internship, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Sales Operations Analyst evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to BURN and the role in Not specified.
- Add concrete examples related to sales, internship, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-09-30.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-09-30
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Sales Operations Analyst role in sales, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research BURN before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Title: Sales Operations Analyst
Date Posted: 09/09/2026
Job Type: Full Time
Job Level: Middle
Employer: BURN
Industry: Sales & Marketing
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 30/09/2026
Sales & Marketing Jobs. BURN Manufacturing Jobs. Sales Operations Analyst analyzing sales metrics, tracking pipelines, and optimizing commercial workflows, requiring a Business/Analytics Degree, advanced Excel/SQL skills, and 2+ years experience.
About the Role
The Sales Operations Analyst is responsible for providing operational analytics, business assurance, and decision support across Sales Operations. The role ensures operational data is accurate and consistent across commercial platforms, identifies operational and financial risks, supports governance initiatives, and provides actionable insights that improve commercial performance, operational efficiency, and business controls.
The role acts as the primary business partner to Business Intelligence, Software, Finance, Commercial, ERP, Logistics, and Carbon teams on Sales Operations reporting, analytics, and continuous improvement initiatives.
Responsibilities
- Operational Performance Analytics
- Analyse sales operations performance across all markets and business units.
- Provide insights on reconciliation, stock governance, commissions, operational KPIs and commercial performance.
- Identify trends, performance gaps and improvement opportunities.
- Support leadership with data-driven recommendations to improve operational efficiency.
- Reconciliation & Operational Governance
- Monitor reconciliation performance against agreed SLAs and governance standards.
- Analyse reconciliation exceptions, ageing, open serials and operational backlogs.
- Support month-end and year-end operational closure activities.
- Recommend corrective and preventive actions to strengthen financial and operational controls.
- Business Data Validation & Assurance
- Validate consistency of sales related data across the various platforms including Nexus, Navision, BUISY, Metabase and operational reports.
- Investigate data inconsistencies, posting anomalies and system exceptions affecting business reporting.
- Partner with BI, Software and ERP teams to resolve identified issues.
- Validate business reports before operational and executive use.
- Operational Risk & Compliance
- Monitor operational risks including unreconciled sales, stock exposure, commission exceptions and reporting inconsistencies.
- Maintain the Sales Operations Operational Risk Register and track mitigation actions.
- Monitor compliance with Sales Operations SOPs and recommend improvements.
- Support internal audits, control reviews and governance initiatives.
- Business Insights & Continuous Improvement
- Produce analytical insights on commission performance, agent productivity, inventory trends and operational efficiency.
- Identify automation opportunities and support implementation of process improvements.
- Perform root cause analysis for recurring operational issues and recommend sustainable solutions.
- Support system enhancements and User Acceptance Testing (UAT) for operational initiatives.
- Cross-Functional Business Initiatives Support
- Partner with Commercial, Finance, BI, Software, ERP, Logistics and Carbon teams to resolve operational issues.
- Translate business
Requirements
- into analytical and system improvement opportunities.
- Support strategic projects, market rollouts and operational change initiatives.
- Present operational insights, risks and recommendations to management and key stakeholders.
- Reporting & Decision Support
- Prepare and validate weekly and monthly operational performance packs.
- Develop management reports highlighting key operational trends, risks and opportunities.
- Support Quarterly Business Reviews (QBRs), audits and executive presentations.
- Ensure timely delivery of accurate, reliable and actionable operational information.
Education
&
Experience
- Bachelor’s degree in business, Finance, Statistics, Economics, Information Systems or a related field.
- Minimum 3 years’
- in Sales Operations, Business Analytics, Commercial Operations or a similar analytical role.
- Strong analytical and problem-solving skills with advanced Excel proficiency;
- with Power BI or SQL is an added advantage.
- working with ERP and business intelligence platforms.
- Excellent communication, stakeholder management and presentation skills.